Silly software upgrade / update charges

[anonymous-user]

[redacted]

[Craikeybaby]

£30 to reflash the power steering module in a Fiat 500, to get rid of the warning light. It turns out that the 3rd year of the 3 year warranty isn't really worth the paper its written on...

[big_boz]

Craikeybaby said:

£30 to reflash the power steering module in a Fiat 500, to get rid of the warning light. It turns out that the 3rd year of the 3 year warranty isn't really worth the paper its written on...

You could have bought the software and a cable and done that yourself for a fiver

[surveyor]

Craikeybaby said:

£30 to reflash the power steering module in a Fiat 500, to get rid of the warning light. It turns out that the 3rd year of the 3 year warranty isn't really worth the paper its written on...

Reminds me of a Renault.

Radio died on cold weather taking the battery with it. Known problem, and as I don't really trust dealers for their efficiency I had given them their Service Bulletin with the car... Also spoke to Renault UK who after a bit of to and fro'ing confirmed the battery was under warranty at just under 3 years old.

Car was off the road a week. Mainly because they diagnosed the radio and waited for a new one. Then oh battery's dead. No st Sherlock! Rang me to say battery's covered for 2 years only... I go mildly ballistic and Renault UK sorts them out. They then have to wait 24 hours to prove battery dead according to Warranty procedure. Then order the battery that took 2 days to get to them...

I've found over the years that when dealers don't fancy the job they will decide that the diagnosis is chargeable.

[Craikeybaby]

The dealership is dual marque Renault/ Fiat, although they are better than the other local Fiat dealer who told my girlfriend to "Come back if its still doing it in a months time" when the car was 23 months old.

Ironically, my day job involves testing software download to ECUs, but I don't have the software for Fiat and I did make sure that it wasn't just clearing a fault code.