Insurance Question - Accident Exchange

[anonymous-user]

Hi all,

A friend of mine had her volvo smacked into, while parked, by a lorry a few days ago. She was not sure what to do so noticed Volvo accident recovery service details in her car so called them. It turns out it's a company called accident exchange and now she has a brand new XC90 to waft around in while her car, an £8000 used Volvo, get's sorted.

Now she's thinking again and is worried that using this company will end up causing big charges etc etc etc.

So - should she have done this differently and, if so, is thee anything she should do now?

Thanks!

[catman]

Read my reply about them in the post re being rear-ended. Just my experience of course. They should have given out an indemnity insurance form to sign.

This should prevent any problems if they fail to recover their costs from the other party.

In my experience, the only thing that they did correctly, was deliver a replacement car.

Tim

[saaby93]

Listed here
http://www.pistonheads.co.uk/gassing/topic.asp?h=0...

[aw51 121565]

garyhun said:

Hi all,

A friend of mine had her volvo smacked into, while parked, by a lorry a few days ago. She was not sure what to do so noticed Volvo accident recovery service details in her car so called them. It turns out it's a company called accident exchange and now she has a brand new XC90 to waft around in while her car, an £8000 used Volvo, get's sorted.

Now she's thinking again and is worried that using this company will end up causing big charges etc etc etc.

So - should she have done this differently and, if so, is thee anything she should do now?

Thanks!

She needn't worry - larger-than-necessary charges WILL be involved .

The thread 'catman' refers to (he posted at the top of page 2 in the '20 posts per page' view) is here, including less costly ways forward for the other insurance company (and, in the end, all of us).

[BFG TERRANO]

A friend of mine had a similar non fault accident. She also did this then picked up a big bill for the loan car as "the guilty drivers insurer neither approved or authorised" the supply of another vehicle and had no idea it had been supplied.

[anonymous-user]

Thanks guys - have passed the link to this thread for her to read.