How much should I expect from my Insurers?
How much should I expect from my Insurers?
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Discussion

TOM500

Original Poster:

319 posts

253 months

Monday 17th December 2012
quotequote all
So an old topic BUT... I am now at the painful stage of negotating the value of my total loss (stolen) BMW535d. Parkers value it (Dealer price) as £19,371. Glass (Dealer price)at £17,490. The insurer has come back with a revised bid of £17,170 but looking on Autotrader - the only real fair value indicator as far as I can tell - It seems to be worth around £18,500.
Any advice on holding out for it?(!)?


Edited by TOM500 on Monday 17th December 16:50

ZOLLAR

19,920 posts

203 months

Monday 17th December 2012
quotequote all
TOM500 said:
So an old topic BUT... I am now at the painful stage of negotating the value of my total loss (stolen) BMW535d. Parkers value it (Dealer price) as £19,371. Glass (Dealer price)at £17,490. The insurer has come back with a revised bid of £17,170 but looking on Autotrader - the only real fair value indicator as far as I can tell - It seems to be worth around £18,500.
Any advice on holding out for it or is this another victory for the theives?
I was going to help but...

Captain Muppet

8,540 posts

295 months

Monday 17th December 2012
quotequote all
£320 short of the dealer price in Glass? I'd be happy with that.

Dr Interceptor

8,183 posts

226 months

Monday 17th December 2012
quotequote all
Was your car a pristine example, and do you have photos to back that up. Did it have a full BMWSH?

More importantly, is the £1000 crucial to your life, and do you have the time to argue it?

If you answered very and yes to those last two - then by all means put together a pack for the insurers including photos of your car before being stolen, details of its spec and provenance, and forward all of that to the insurer, along with classified ads of cars you would consider a suitable replacement.

If however the £1000 isn't crucial to you, take the money, buy a new car, and move on.

TOM500

Original Poster:

319 posts

253 months

Monday 17th December 2012
quotequote all
edits - It's more that with 2x MaxiCosi car seats in and a pram and some other effects which they point blank refuse to cover, it is to minimise the total loss. Help as ever much appreciated!

Edited by TOM500 on Monday 17th December 17:00

Rosscow

9,692 posts

193 months

Monday 17th December 2012
quotequote all
I'd go for as much as you can - they can only say no!

Gruber

6,313 posts

244 months

Monday 17th December 2012
quotequote all
TOM500 said:
edits - It's more that with 2x MaxiCosi car seats in and a pram and some other effects which they point blank refuse to cover, it is to minimise the total loss. Help as ever much appreciated!

Edited by TOM500 on Monday 17th December 17:00
Is that stuff not covered under home contents insurance?

walm

10,644 posts

232 months

Monday 17th December 2012
quotequote all
When this happened to me - I refused their offer and sent an long email with links to similar spec cars to mine in both AT and PH.

They suggested I was over-egging it.
Then I asked them to send me links for cars I could buy.
They sent links for much older cars and cars with no leather, no electric windows, no roof, no wheels - the usual bks.
So I refused their offer again.

(All the while I am in the hire car they are paying for...)

Finally a reasonable bloke phoned me up and made a sensible offer.

Sir Bagalot

7,101 posts

211 months

Monday 17th December 2012
quotequote all
Gruber said:
TOM500 said:
edits - It's more that with 2x MaxiCosi car seats in and a pram and some other effects which they point blank refuse to cover, it is to minimise the total loss. Help as ever much appreciated!

Edited by TOM500 on Monday 17th December 17:00
Is that stuff not covered under home contents insurance?
The seats wouldn't be as they would normally be in the car, but the pram could be claimed.

Mave

8,217 posts

245 months

Monday 17th December 2012
quotequote all
Have you rejected their initial offer yet? I recently settled a claim on the 4th offer; by that time I think they just wanted to get rid of me! I used Wisebuyers to get a view of how much mileage and age was worth, then spent an hour on autotrader looking at every car within 100 miles and "normalising" it against the value of mine. Every time they made me an offer, it was then simpy a case of saying "find me a single car available in my local area etc." Mine was a lot lower value claim than yours, but they offered me £1450 originally when the cheapest car was £1550, a year older, 10K miles more, and 300 miles away. Eventually got £2000 out of them smile

TOM500

Original Poster:

319 posts

253 months

Monday 17th December 2012
quotequote all
Sir Bagalot said:
The seats wouldn't be as they would normally be in the car, but the pram could be claimed.
Herein lies a quandary. Any pointers on getting anyone to ale liability for those?

gf15

1,038 posts

296 months

Monday 17th December 2012
quotequote all
If you have had a big expenditure recently I would let the ins company know. I paid £9300 for a BMW 735i sport in 2003. I ran it for 18 months and put 35 k miles on it (from 45 to ~80k miles) it was written off in a no fault accident, the ins company eventually offered £8500, As a final push, I advised that I had put £400 worth of tyres on it a couple of weeks prior to the accident (which I had), they upped the offer to £8800. Accepted their offer with delight.yes

TOM500

Original Poster:

319 posts

253 months

Tuesday 18th December 2012
quotequote all
I will wait and see what they offer today. It feels like a very unsatisfactory gameshow hosted by Noel Edmonds where rather than winning, I am only playing to see how little I can lose...

xstian

2,234 posts

176 months

Tuesday 18th December 2012
quotequote all
Good luck. I had a bloke drive into the back of me. I was sitting in traffic on a slip road on the M25. I was in a Saab 9000 Aero which I had brought 2 days before. It was only a banger for £900. They paid me £550 for it and said I had paid too much for the car 2 day previously. I showed them links to cars with no mot and broken gearboxes for more money. They where having none of it. The joke of the matter is, they gave me a freelander for 3 months as a hire car while we argued the toss over £350.

TOM500

Original Poster:

319 posts

253 months

Friday 21st December 2012
quotequote all
Settled at £17,800. Not too far off the pace. If you ever meet a car theif, kick them in the teeth for me please.

onesickpuppy

2,672 posts

187 months

Friday 21st December 2012
quotequote all
TOM500 said:
Settled at £17,800. Not too far off the pace. If you ever meet a car theif, kick them in the teeth for me please.
Nice one.

Oh, it's 'i' before 'e', except after 'c'.