Guarantee on a new car

[Grandad Gaz]

Assuming you bought a brand new car from a main dealer which came with 3 year, 100,000 miles guarantee, would you expect shock absorbers to be part of normal wear and tear, like brakes and tyres?

Reason I ask, I have a vauxhall movano, bought from new. It's less than 2 years old and done 50,000 miles and never been overloaded.

Rear nearside tyre is wearing very badly on the outside edge. Thought it was just the tracking until I looked closer yesterday and noticed the tyre looks like an old thru penny bit (not round anymore!)

Cheers

[ikarl]

I don't think it would be unfortunately.

I think there are too many variables at 50k miles for Vauxhall to allow a claim off the warranty. Overloading (although you say it wasn't), driven over potholes etc

[PurpleMoonlight]

I would expect suspension to be covered under the warranty.

It was on a Merc I had.

[Grandad Gaz]

Well, That's a yes and a no so far

[rigga]

Unless its snapped in half its wear and tear ...

[LuS1fer]

50k on a commercial vehicle?

No.

[IATM]

I would argue it should be covered - its only two years old and should not really have to be replaced now with only 50k on the clock - not the best

[XDA]

This is what the 100,000 mile warranty T&C'S say:


Covered components of the Lifetime warranty
 
The Lifetime Warranty is valid only for the following components of the vehicle:
Engine and transmission and electronic parts of the powertain such as ECU.
Powertrain: drive shafts, differential gears, electronic parts of the powertrain.
Steering: steering gear, pump, electronic parts of the steering system.
Brake system: ABS/ESP system including hydraulic unit, brake booster, main and wheel brake cylinders, vacuum pump, brake proportioning valve.
Fuel system: fuel pump, injection pump, electronic parts of the fuel injection systems.
Exhaust system: Turbo charger including actuator, electronic parts of the exhaust system, Lambda Sond.
Cooling system: radiator, heater core, thermostat, water pump, radiator for the automatic transmission, cooling fan.
Safety systems: Electronic control unit for airbags and for seat-belt tensioners.
Aircondition: Compressor, evaporator, condenser, fan.
Electrical equipment: electronic control units excluding navigation, lighting and radar system, but including repair by flashing new software, generator, starter, electronic parts of the ignition system, ignition wiring, central electric units, instrument cluster unit, board computer, wiper motors, heating ventilator, horn, electronic parts of the window lifters, front/ rear window heaters (excluding breakage), electronic parts of the sunroof, the central door locking and the convertible roof.
 
Wiring harnesses, hoses and connectors are excluded.
 
Furthermore, not covered are all service maintenance repairs and wear and tear parts. Excluded is the replacement of components that have failed due to wear and tear.

[rigga]

You've quoted lifetime warranty terms there and I'm not sure the movano is sold with that, plus the op stated 3 years 100k so I'm confused as to what cover was sold.
Either way I'd still say not covered as wear and tear.

[Mr2Mike]

rigga said:

You've quoted lifetime warranty terms there

The Vauxhall "Lifetime" warranty is a 100k mile warranty.

[rigga]

I know the lifetime warranty is 100k as the wife has a meriva, if you though read the original post and the whole of my response that you have selectively quoted the op states 3 years as being the timeframe ..... see the confusion. ?

[Mr2Mike]

rigga said:

I know the lifetime warranty is 100k as the wife has a meriva, if you though read the original post and the whole of my response that you have selectively quoted the op states 3 years as being the timeframe ..... see the confusion. ?

What confusion?

Vauxhall said:

Vauxhall’s new vehicle warranty ensures your peace of mind against material or manufacturing defect for three years (unlimited mileage for the first 12 months and subject to a total mileage limit of 60,000 miles from first registration). This applies to all cars and vans except Vivaro and New Movano, the additional warranty for which carries a limit of 100,000 miles from first registration

[rigga]

Mr2Mike said:

rigga said:

I know the lifetime warranty is 100k as the wife has a meriva, if you though read the original post and the whole of my response that you have selectively quoted the op states 3 years as being the timeframe ..... see the confusion. ?

What confusion?

Vauxhall said:

Vauxhall’s new vehicle warranty ensures your peace of mind against material or manufacturing defect for three years (unlimited mileage for the first 12 months and subject to a total mileage limit of 60,000 miles from first registration). This applies to all cars and vans except Vivaro and New Movano, the additional warranty for which carries a limit of 100,000 miles from first registration

The fking 3 years the op stated so hardly lifetime is it. !!

[LuS1fer]

rigga said:

The fking 3 years the op stated so hardly lifetime is it. !!

A mouse only lives 2 years.

[CraigyMc]

Mr2Mike said:

rigga said:

I know the lifetime warranty is 100k as the wife has a meriva, if you though read the original post and the whole of my response that you have selectively quoted the op states 3 years as being the timeframe ..... see the confusion. ?

What confusion?

Vauxhall said:

Vauxhall’s new vehicle warranty ensures your peace of mind against material or manufacturing defect for three years (unlimited mileage for the first 12 months and subject to a total mileage limit of 60,000 miles from first registration). This applies to all cars and vans except Vivaro and New Movano, the additional warranty for which carries a limit of 100,000 miles from first registration

Grandad Gaz said:

came with 3 year, 100,000 miles guarantee

^^^^^^^^^^^^^^^^^^^^^^^^^^^ That confusion

C

[Liquid Tuna]

Jesus Christ

[Mr2Mike]

rigga said:

The fking 3 years the op stated so hardly lifetime is it. !!

Right, Lifetime warranty only applies to passenger cars. 3 years/100k miles is correct for the Movano.

[Mr2Mike]

Mr2Mike said:

rigga said:

The fking 3 years the op stated so hardly lifetime is it. !!

Right, 'Lifetime' warranty only applies to passenger cars. 3 years/100k miles is correct for the Movano.

[Hoink]

A few years ago I had a shock absorber fail after less than 25k miles. This was not covered by the warranty but a polite phonecall to Renault UK resulted in the work being done for free and under warranty. It could be worth trying a similar approach?

[iva cosworth]

Grandad Gaz said:

Assuming you bought a brand new car from a main dealer which came with 3 year, 100,000 miles guarantee, would you expect shock absorbers to be part of normal wear and tear, like brakes and tyres?

Reason I ask, I have a vauxhall movano, bought from new. It's less than 2 years old and done 50,000 miles and never been overloaded.

Rear nearside tyre is wearing very badly on the outside edge. Thought it was just the tracking until I looked closer yesterday and noticed the tyre looks like an old thru penny bit (not round anymore!)

Cheers

Going by that,the shocker isn't necessarily faulty anyway.

could just be a tyre that's had enough and fallen apart.