Porsche exteded warranty - should I?? - 987 Cayman S
Porsche exteded warranty - should I?? - 987 Cayman S
Author
Discussion

smiffy555

Original Poster:

273 posts

174 months

Thursday 24th January 2013
quotequote all
I had a lovely letter waiting for me yesterday to let me know that my current extended warranty is set to expire on the 5/03/2013. In order to extend this I need to have a 111 point inspection (circa £180 + VAT) and then an on-going extension warranty for 12 months is Circa £850. Total £1066.

Now my quandary is thus - in the last year I've had to have two new front suspension lower control arms replaced, and these were not covered by the warranty due to the fact that they fell in to the clause of, "normal wear and tear" and so I had to pay the full price of £230 each side!! So £460 (maths was always my strong point!!).

Question - Should I keep the £1066 in my pocket and just pay for repairs if and when necessary or stump up the £1066 and run the risk of having all future repairs rejected by the OPC using their beautiful get out clause again??

My head is spinning at the moment and all advice would be gratefully received.

cay

380 posts

186 months

Thursday 24th January 2013
quotequote all
I'm in the same predicament.

I had a two year warranty when I purchased the car, so far under warranty I have had :

- 2 Cracked coil packs
- Petrol tank cap ( seal had gone apparently )
- PCM unit ( stopped ejecting CDs )
- 2 Door membranes ( leaking )
- Fog light ( corroded + leaking )

Not to mention what costs would be incurred if something major went wrong.

Definitely good value for money in my opinion.

Some people have mentioned getting the 180 point check for free, I wonder if there are any deals to be had?

Also includes breakdown cover, not a biggie but would probably be £100 elsewhere for full cover including Europe.

will_

6,035 posts

233 months

Thursday 24th January 2013
quotequote all
I believe that (a) you can have the inspection fee waived if you're having a service at the same time and (b) you can opt out of Porsche assist and just have the standalone warranty, which will be cheaper (but not sure by how much).

Is anyone able to confirm the above?

thegoose

8,077 posts

240 months

Thursday 24th January 2013
quotequote all
Slightly off topic but I think if Porsche did varying levels of cover, such as "drivetrain only" at lower cost, as I believe BMW do, then they'd have a higher take up rate (and increase their profits too no doubt....).

uknick

1,065 posts

214 months

Thursday 24th January 2013
quotequote all
will_ said:
I believe that (a) you can have the inspection fee waived if you're having a service at the same time and (b) you can opt out of Porsche assist and just have the standalone warranty, which will be cheaper (but not sure by how much).

Is anyone able to confirm the above?
Yes to the fee (or at least it waved for me when I bought an extended warranty at the same time as my 2 year service. But is was not waived when I added 2 more year's warranty the following year, and, at the same time I was getting new brakes and discs all round.)

Yes to Porsche Assist (I think recovery is about £160 per year)


smiffy555

Original Poster:

273 posts

174 months

Thursday 24th January 2013
quotequote all
thegoose said:
Slightly off topic but I think if Porsche did varying levels of cover, such as "drivetrain only" at lower cost, as I believe BMW do, then they'd have a higher take up rate (and increase their profits too no doubt....).
Yes - good point.

The problem I have is that I've had two things go wrong with mine and both times I've had to pay - which just leaves me feeling very negative about the whole warranty package!

pete.g

1,531 posts

236 months

Thursday 24th January 2013
quotequote all
smiffy555 said:
I had a lovely letter waiting for me yesterday to let me know that my current extended warranty is set to expire on the 5/03/2013. In order to extend this I need to have a 111 point inspection (circa £180 + VAT) and then an on-going extension warranty for 12 months is Circa £850. Total £1066.

Now my quandary is thus - in the last year I've had to have two new front suspension lower control arms replaced, and these were not covered by the warranty due to the fact that they fell in to the clause of, "normal wear and tear" and so I had to pay the full price of £230 each side!! So £460 (maths was always my strong point!!).

Question - Should I keep the £1066 in my pocket and just pay for repairs if and when necessary or stump up the £1066 and run the risk of having all future repairs rejected by the OPC using their beautiful get out clause again??

My head is spinning at the moment and all advice would be gratefully received.
I opted not to extend my warranty three years ago.

I also had to replace two control arms this summer - £75 for the OEM parts and £80 to fit by a local independent Porsche specialist.

It's a gamble - if something big happens I'm screwed, but I have a notional £3000 not spent on warranty extensions to offset costs. I can also use OEM parts - which in some cases (i.e. brake pads) have been exactly the same and have these fitted by an ex-OPC tech at the independent garage, or DIY.

The OPC have you tied into their excessive prices for both parts and labour if you opt for the warranty.

Edited by pete.g on Thursday 24th January 11:43


Edited by pete.g on Thursday 24th January 11:43

OggyDJ

533 posts

172 months

Thursday 24th January 2013
quotequote all
Personally I would always recommend to go with the warranty.

My car is the archetypal garage queen and already warranty has paid for itself several times over (replacement front rads, starter motor, AC compressor + many days labour to identify & resolve the problem, coolant leak from underbody pipes).

I would not like to contemplate the cost if something really serious went bang eek

Anyway, is a personal choice / risk but my advice would be to definitely renew the warranty biggrin

sootyvrs

364 posts

172 months

Thursday 24th January 2013
quotequote all
uknick said:
will_ said:
I believe that (a) you can have the inspection fee waived if you're having a service at the same time and (b) you can opt out of Porsche assist and just have the standalone warranty, which will be cheaper (but not sure by how much).

Is anyone able to confirm the above?
Yes to the fee (or at least it waved for me when I bought an extended warranty at the same time as my 2 year service. But is was not waived when I added 2 more year's warranty the following year, and, at the same time I was getting new brakes and discs all round.)

Yes to Porsche Assist (I think recovery is about £160 per year)
I read that if there is 12 or more months warranty left when you renew the 111-point check is not required

SonnyM

3,473 posts

223 months

Thursday 24th January 2013
quotequote all
smiffy555 said:
thegoose said:
Slightly off topic but I think if Porsche did varying levels of cover, such as "drivetrain only" at lower cost, as I believe BMW do, then they'd have a higher take up rate (and increase their profits too no doubt....).
Yes - good point.

The problem I have is that I've had two things go wrong with mine and both times I've had to pay - which just leaves me feeling very negative about the whole warranty package!
I have no warranty. Saved thousands so far. Spent it elsewhere though...

Nano2nd

3,426 posts

286 months

Thursday 24th January 2013
quotequote all
sootyvrs said:
I read that if there is 12 or more months warranty left when you renew the 111-point check is not required
why would you renew the warranty with 12 months left?

Popolou

1,257 posts

237 months

Thursday 24th January 2013
quotequote all
This is a massively subjective topic and therefore you'll get many varying answers. I'll throw in my 2 pence worth since i too recently had experience of this.

Perhaps i should explain that i tend to do most of the work on the car (Box' 987S) myself: maintenance, belts, oil changes, plugs...nothing out of the norm and i'm sure in line with a good number of other enthusiasts on here. After 7 years of ownership from new and circa 27k miles (yeah i know, that's London for yousmile) the last 3 were outside of warranty and i pocketed the rest since i was comfortable with the majority of repairs i can undertake.

End of last year, i started to hear a light ticking noise that was making me paranoid about a particularly well-known catastrophic failure of the M96 lump and decided to get it under the extended policy PDQ. In it went and had the check. Turned out to be the coolant/water pump, another known failure and astonishingly, one that gives way at this mileage. What was unexpected was a bill for the rear PASM shocks. Apparently one was leaking and the other showing signs of misting. Haggled till blue in the face but lets just say that the bill + renewal cancelled out entirely the three years its been outside of warranty.

Read into this as you will but all i had ever done under warranty was a replacement horn. Go figure.

sootyvrs

364 posts

172 months

Thursday 24th January 2013
quotequote all
Nano2nd said:
why would you renew the warranty with 12 months left?
I guess it's when you know you're going to keep the car past it's remaining warranty period and want to continue with OPC warranty so it saves you £180+VAT... every little helps wink

smiffy555

Original Poster:

273 posts

174 months

Thursday 24th January 2013
quotequote all
Popolou said:
This is a massively subjective topic and therefore you'll get many varying answers. I'll throw in my 2 pence worth since i too recently had experience of this.

Perhaps i should explain that i tend to do most of the work on the car (Box' 987S) myself: maintenance, belts, oil changes, plugs...nothing out of the norm and i'm sure in line with a good number of other enthusiasts on here. After 7 years of ownership from new and circa 27k miles (yeah i know, that's London for yousmile) the last 3 were outside of warranty and i pocketed the rest since i was comfortable with the majority of repairs i can undertake.

End of last year, i started to hear a light ticking noise that was making me paranoid about a particularly well-known catastrophic failure of the M96 lump and decided to get it under the extended policy PDQ. In it went and had the check. Turned out to be the coolant/water pump, another known failure and astonishingly, one that gives way at this mileage. What was unexpected was a bill for the rear PASM shocks. Apparently one was leaking and the other showing signs of misting. Haggled till blue in the face but lets just say that the bill + renewal cancelled out entirely the three years its been outside of warranty.

Read into this as you will but all i had ever done under warranty was a replacement horn. Go figure.
Food for thougtht indeed Popolou!!

Question for you - was the ticking noise more prevelent from the off side (Right) than the nearside? I noticed a slight ticking from mine a couple of days ago!!

smiffy555

Original Poster:

273 posts

174 months

Thursday 24th January 2013
quotequote all
Thank you all for your replies - the consensus is suggesting I go with the Porsche warranty.

Another input just received from a friend of mine who drives a BMW 335i - he has extended warranty with 'Warranty Direct' and he recently had to make a claim. He fought tooth and nail over a clause which states 'reasonable diagnostics time' as they will only cover a set amount of time e.g. 1 hour! He had fuel pump issues and the dealer needed the car for a couple of days as the fault was intermittent. They paid out in the end.

Plus there is an excess in place for £75 on every claim but ‘wear and tear’ items are covered.

Anyone ever used Warranty Direct themselves on their Porsche’s?

paulmoonraker

2,850 posts

193 months

Thursday 24th January 2013
quotequote all
Get the Porsche warranty. For the scary big stuff like bore scoring etc, that's the only way to mitigate it (other than a maintaince plan). Most 3rd party warranties will claim wear and tear or a manufacturing fault etc. The cost difference is not great enough either to take the risk.

Trev450

6,757 posts

202 months

Thursday 24th January 2013
quotequote all
smiffy555 said:
Anyone ever used Warranty Direct themselves on their Porsche’s?
A search on here will reveal some less than satisfactory experiences.

smiffy555

Original Poster:

273 posts

174 months

Thursday 24th January 2013
quotequote all
Trev450 said:
A search on here will reveal some less than satisfactory experiences.
Eeek!

Thanks for the heads up.

baz1985

3,685 posts

275 months

Thursday 24th January 2013
quotequote all
I would certainly not run one without it, but mine was a Friday car.

Popolou

1,257 posts

237 months

Thursday 24th January 2013
quotequote all
smiffy555 said:
Thank you all for your replies - the consensus is suggesting I go with the Porsche warranty.

Another input just received from a friend of mine who drives a BMW 335i - he has extended warranty with 'Warranty Direct' and he recently had to make a claim. He fought tooth and nail over a clause which states 'reasonable diagnostics time' as they will only cover a set amount of time e.g. 1 hour! He had fuel pump issues and the dealer needed the car for a couple of days as the fault was intermittent. They paid out in the end.

Plus there is an excess in place for £75 on every claim but ‘wear and tear’ items are covered.

Anyone ever used Warranty Direct themselves on their Porsche’s?
Yup, heavily discussed. Two ( eins und zwei) recent threads on this recently came up (also a fun read on a thoroughly boring topic imho!)

Edited to add that i pained over this decision for a while and before i diagnosed the true problem, i was weighing up either the OPC policy or a policy with WW (or the like) that covers the drivetrain only with perhaps a fight on my hands too. I then realised i was trying to mitigate close to £15k+...... rolleyes

Edited by Popolou on Thursday 24th January 13:53