Car damaged in floods, never made a claim before..
Car damaged in floods, never made a claim before..
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Discussion

Dcxtreme

Original Poster:

18 posts

165 months

Monday 28th January 2013
quotequote all
My car has been flooded and I don't know whether it will be classes a write off or not, I have informed my insurance and they have taken the car away today via a recovery truck. It starts fine and ticks over ok but water and mud filled the footwells and everything is soaked. The airbag light is also now constantly on.

It's a Skoda Fabia 1.2 Classic 5dr, bought for £2000 2 weeks ago with 2 other owners, 10 months mot, immaculate inside and out before this and 53000 miles on the clock, it's an 04 model with metallic paint, I have £300 excess and £150 left to pay on my policy, what can I expect?

I have a courtesy car on my policy but they have told me I can have one until its looked at and deemed a repair not a write off.

Thanks!

Faxo

449 posts

168 months

Monday 28th January 2013
quotequote all
100% write off

The insurance will never attempt a repair on a flood damaged car, as they can never guarantee any of the electrical ecus won't fail in the future and they'll have to keep paying for repairs

Dcxtreme

Original Poster:

18 posts

165 months

Monday 28th January 2013
quotequote all
Absolutely gutted, thought I'd got a bargain and especially with the mileage and condition of the car, inside and out it was immaculate bar one hairline small scratch on front bumper.

Having paid £2000 cash I have a feeling I am going to lose out financially here, I can't find a similar model and mileage in my area for anywhere near that price!

How long in general do they take to give you a figure? The recovery truck picked it up today but I don't believe a loss assessor has looked at it yet.

Butter Face

35,041 posts

190 months

Monday 28th January 2013
quotequote all
You'll have a figure quite soon. Have they supplied you with a courtesy car?

Expect a trade figure for your car, insurance companies don't value cars too well in my experience.

hedgefinder

3,418 posts

200 months

Monday 28th January 2013
quotequote all
Butter Face said:
Expect a trade figure for your car, insurance companies don't value cars too well in my experience.
  1. waits for insurance company claims assessors to come along any moment and protest their innocence..

MrC986

3,754 posts

221 months

Monday 28th January 2013
quotequote all
OP, arm yourself with an online copy of the Glass valn service as a starter which lists trade, private & retail valns of your car with mileage adjustment & also has condition explanations. Also see what is on the net with Auto trader & ebay & take copies of the ads ready to negotiate hard & definitely don't accept the first offer made. Also make sure you are allowed to get a refund on the car tax if there is more than 1 month left (it all counts).

BFG TERRANO

2,172 posts

178 months

Monday 28th January 2013
quotequote all
Buy it back from your insurers, clean it up job done.

Scantily

395 posts

201 months

Monday 28th January 2013
quotequote all
BFG TERRANO said:
Buy it back from your insurers, clean it up job done.
Don't do this. It's a flood damaged car, you could be plagued with electrical problems for a long time after you've cleaned it up.

Blue Oval84

5,397 posts

191 months

Monday 28th January 2013
quotequote all
BFG TERRANO said:
Buy it back from your insurers, clean it up job done.
I don't really think that stripping a car out and cleaning it up is what most people would look to do in this situation though!

OP - start arming yourself with adverts for similar cars now, the insurance company need to be making an offer around abouts the price it would cost you to replace...

McSam

6,753 posts

205 months

Monday 28th January 2013
quotequote all
OP, sorry to hear about this situation, ever so unlucky! All the best getting a swift and fair settlement.


I've often wondered how, if you have very recently bought a used car and can, as in the OP's case, easily argue that is value can not have changed at all since you paid £x for it, any insurer could ever pay out less than £x? I mean, unless you paid substantially (25%+) over the market value, it's obvious that the car is worth that amount. What's their reasoning?

maxdb

1,547 posts

187 months

Monday 28th January 2013
quotequote all
The insurers will collect the car and pay market value, deducting any excesses. They usually deduct any outstanding premiums from any total loss settlement too.

Dcxtreme

Original Poster:

18 posts

165 months

Monday 28th January 2013
quotequote all
I haven't had a courtesy car as ageas have stated I can only have one if the assessor states it can be repaired, I apparently am not entitled to one in this interim period, odd I think.

So it's worth paying for the glasses price then? I'll gather a list of similar prices so I have it ready when they provide me with a quote, would it really be worth buying it back? Do you think I could restore it (99% sure engine untouched, interior is wet but able to be professionally valeted, main problem is air bag light on

Butter Face

35,041 posts

190 months

Monday 28th January 2013
quotequote all
If you send me the Reg number and mileage, I'll reply tomorrow with the Glass's value for you as a helper smile

Tom H

543 posts

217 months

Monday 28th January 2013
quotequote all
I assume you have a receipt and proof of purchase as was only two weeks ago.

Then when assessor calls to discuss value advise him of all of this. You can get bank statement showing cash withdrawal etc they may well take pity on you (I hope) as they are meant to be independent. Do you also have the advert that seller did (or get the seller to send you a copy, I always do this just in case) hope it goes well.

On a side note most insurers only give a courtesy car out of courtesy if they are repairing yours, yours unfortunately is unlikely going to be repairable, go and empty it of CDs etc

Good luck

Dcxtreme

Original Poster:

18 posts

165 months

Monday 28th January 2013
quotequote all
I have the proof of purchase cash withdrawal bank statement and the eBay advert, problem is £2000 - £300 - £150 remaining excess still = £450 loss, I guess that's the best I can hope for? Maybe in this case buying it back would be worth it?

Tom H

543 posts

217 months

Monday 28th January 2013
quotequote all
... PS don't tell the assessor what you paid until they offer as they may offer more than you think. Ageas are one of the best insurers and have 24hr body shops.

I had a client that got a deal on a Peugeot 206GTI and wrote it off a couple of months later and they paid higher than what he paid for it ie the market value. In your case good long MOT, service history and low mileage.

Again good luck

Dcxtreme

Original Poster:

18 posts

165 months

Monday 28th January 2013
quotequote all
Butter Face said:
If you send me the Reg number and mileage, I'll reply tomorrow with the Glass's value for you as a helper smile
Thanks - I can't message you yet as I'm a new member but will do as soon as possible

Deva Link

26,934 posts

275 months

Monday 28th January 2013
quotequote all
Scantily said:
BFG TERRANO said:
Buy it back from your insurers, clean it up job done.
Don't do this. It's a flood damaged car, you could be plagued with electrical problems for a long time after you've cleaned it up.
If there's any suggestion it was foul water then the cars are supposed to be destroyed due to infection risk.

Tom H

543 posts

217 months

Monday 28th January 2013
quotequote all
Ps Ageas will not deduct the £150 just continue to pay for policy and do a change of vehicle. (Don't buy back as you will end up with even less. They will make deduction for salvage, (normally circa 15%) therefore another £300 off leaving you with £1500 and a car that will be prone to faults.

PM me if you need a hand

MrC986

3,754 posts

221 months

Monday 28th January 2013
quotequote all
OP, arm yourself with an online copy of the Glass valn service as a starter which lists trade, private & retail valns of your car with mileage adjustment & also has condition explanations. Also see what is on the net with Auto trader & ebay & take copies of the ads ready to negotiate hard & definitely don't accept the first offer made. Also make sure you are allowed to get a refund on the car tax if there is more than 1 month left (it all counts).