Microsoft Exchange 2000

Author
Discussion

meeja

Original Poster:

8,289 posts

249 months

Wednesday 15th September 2004
quotequote all
Any experts?

Need help urgently!

rich-uk

1,431 posts

257 months

Wednesday 15th September 2004
quotequote all
What appears to be the problem?

meeja

Original Poster:

8,289 posts

249 months

Wednesday 15th September 2004
quotequote all
rich-uk said:
What appears to be the problem?


OK... here goes.

After a server rebuild, we restored all of our email from PST files.

No problems there.

We then collected all of our mail from our ISP, that had been sitting waiting to be downloaded by POP connector whilst the server was offline. Mail appeared to transfer to user mailboxes correctly.

We then seemed to have a four hour period, where new mail was being downloaded from our ISP, but did NOT drop into mailboxes. The reasons for this are still unknown.

We checked that all users had both "user@domain.local" and "user@domain.co.uk" email addresses, as well as the correct X400 details.

We had to amend a couple of users addresses, and external email started dropping into boxes correctly again.

However, we have this four hour period where downloaded emails have disappeared. They are not in "Bad Mail" and from what we can see, they have not bounced back to senders as "undeliverable"

Where will we find this missing data?!

rich-uk

1,431 posts

257 months

Wednesday 15th September 2004
quotequote all
Blimey!

If you can wait, I'll show this to my Exchange expert tomorrow morning, he'll know what's wrong!

meeja

Original Poster:

8,289 posts

249 months

Wednesday 15th September 2004
quotequote all
rich-uk said:
Blimey!

If you can wait, I'll show this to my Exchange expert tomorrow morning, he'll know what's wrong!




Any help will be greatly received!

YHM (more of it!) by the way!

rich-uk

1,431 posts

257 months

Wednesday 15th September 2004
quotequote all
Is there anything odd in the Event logs?

meeja

Original Poster:

8,289 posts

249 months

Thursday 16th September 2004
quotequote all
Nothing odd that we can see sadly..... although the eyes are getting a bit bleary at the moment!

rich-uk

1,431 posts

257 months

Thursday 16th September 2004
quotequote all
If you're desparate, it might be worth posting the problem on an Exchange/Microsoft/etc. forum. The Americans are still awake!

meeja

Original Poster:

8,289 posts

249 months

Thursday 16th September 2004
quotequote all
rich-uk said:
If you're desparate, it might be worth posting the problem on an Exchange/Microsoft/etc. forum. The Americans are still awake!


Yep, we are already looking around there!

Thanks for the moral support though! Nice to know that people are around to offer advice and make suggestions at Stupid O'Clock.....