Independant servicing and warranty
Discussion
The service is due on our 2 year old Hyundai Santa Fe (not very pistonheads 
). The main stealer wants £340 which seems excessive to me. I have found that if I go through one of these network things that links up with a local independant I can get it for just over £200 which seems much more reasonable. They say that they will use Hyundai parts and service it in accordance with the manufacturers specifications so warranty should be unaffected.
Anyone done this and the had to make a warranty claim, I am wondering if any problems were encountered.
To add the Hyundai has the 5 year warranty, don't know if that makes any difference?
). The main stealer wants £340 which seems excessive to me. I have found that if I go through one of these network things that links up with a local independant I can get it for just over £200 which seems much more reasonable. They say that they will use Hyundai parts and service it in accordance with the manufacturers specifications so warranty should be unaffected.Anyone done this and the had to make a warranty claim, I am wondering if any problems were encountered.
To add the Hyundai has the 5 year warranty, don't know if that makes any difference?
You can use whatever parts you want as long as they are of equivalent quality to the genuine parts. Be prepared in the event of the claim to prove that they are of equivalent quality.
Don't expect any goodwill contributions from Hyundai for any required repairs after the warranty has expired.
Do they require a body inspection for the anti corrosion warranty?, if so are there forms in the service book that have yo be filled in and sent to Hyundai?
Don't expect any goodwill contributions from Hyundai for any required repairs after the warranty has expired.
Do they require a body inspection for the anti corrosion warranty?, if so are there forms in the service book that have yo be filled in and sent to Hyundai?
In my opinion if you plan to keep the car for at least a few more years its not a problem however if you are planning to sell it before the end of warranty a dealer will hit you harder on the value due to it not having a franchise service history.
As mentioned above you will also have less chance of any good will claims for DPF's etc and will potentially miss out on any software / product updates if there are any available.
As mentioned above you will also have less chance of any good will claims for DPF's etc and will potentially miss out on any software / product updates if there are any available.
I'd be tempted to swallow the additional cost, TBH. It's a big percentage difference but not a huge amount money-wise, and if you plan to sell any time soon it'll make the car more attractive to the general populace.
IMHO.
Awaits flaming from "I service my car myself with all good parts better than the garage and I don't care about history" lot
IMHO.
Awaits flaming from "I service my car myself with all good parts better than the garage and I don't care about history" lot
I'd be vary wary of using an independent you don't already have a relationship with for a car that's still under warrenty.
If that's the case and I'm not misreading it I'd go main dealer despite it being a bit pricey, though I'd suggest ringing around a couple of other Hyundai dealers in the area, see if others are cheaper?
If that's the case and I'm not misreading it I'd go main dealer despite it being a bit pricey, though I'd suggest ringing around a couple of other Hyundai dealers in the area, see if others are cheaper?
edthedead said:
To add the Hyundai has the 5 year warranty, don't know if that makes any difference?
The requirements Hyundai lay down make it sound like it could be a lot of hassle if you have non-dealer servicing and want to make a warranty claim: http://www.hyundai.co.uk/misc-pages/five_year_trip...Be careful of the scope of work done by other places too. I don't know anout Hyundai, but we have a Mitsubishi in the family which is quite expensive to service, but the price includes everything that needs doing, even brake fluid. There's none of this charging for a service and then adding a load of additional items.
xreyuk said:
That's a good point about software updates.
I had mine serviced independently but will go to a dealer for the 40k service to get them to check for ECU updates.
Dealer do not normally do routine software updates - it's often very time consuming and fraught with potential problems. Even if one is available, they'll only do it if you report a specific problem/issue and the Service Bulletin identifies that that problem is addressed by the software update.I had mine serviced independently but will go to a dealer for the 40k service to get them to check for ECU updates.
Edited by Deva Link on Sunday 24th February 21:44
Gassing Station | General Gassing | Top of Page | What's New | My Stuff