Virgin or Sky??
Author
Discussion

der1

Original Poster:

656 posts

161 months

Thursday 28th February 2013
quotequote all
Ordered Sky to be installed in our new house yesterday and was confirmed for install this Saturday.... then....

Got an email today saying as someone who lived at this address previously didn't pay their bill they've cancelled my order!!!

Have to jump through hoops via email to get Sky installed now

Had a look at the large Tv package that Virgin offer and I'm tempted

If Sky keep fannying me about I will be giving virgin the nod

Can anyone give a comparison?

Is virgin just a "better" Freeview or is it decent?

Tbh I don't care aslong as my Sky sports works


ffc

746 posts

182 months

Thursday 28th February 2013
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Sky for TV.
Virgin for Broadband.

I think this is the wrong thread for this.

Tonto

2,983 posts

271 months

Thursday 28th February 2013
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Are you talking just TV? If so, Sky is probably better, as it has a few more (mainly crap) channels.
If you are doing TV, Internet and phone then Virgin is better. Cheaper and better broadband, better box ,( if you go forTivo) and you can still get all your sports channels.

You need to check you are in a cable area tho, ( put your postcode in on the Virgin media web site).

saleen836

12,206 posts

232 months

Thursday 28th February 2013
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Go Virgin and get Tivo!

(If you choose Virgin let me know and I will recommend you then we can both get a little something out of it wink )

viggyp

1,919 posts

158 months

Thursday 28th February 2013
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I switched from Sky to Virgin as was unimpressed with constant picture interruptions when there was heavier than usual wind. Their BB is brilliant and phone service is good.

The remote and interaction isn't as good as Sky's to be honest.

nick heppinstall

8,876 posts

303 months

Thursday 28th February 2013
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I would say virgin.

a) 120mb Broadband is great. You actually get that !
b) The ability to record ( on V+ maybe 3 on Tivo ? ) 2 programmes and watch a third is a must.

carreauchompeur

18,302 posts

227 months

Thursday 28th February 2013
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100% Virgin. Sadly my current place does not have Cable so I am unable to get it.

The broadband is reliably very quick, the on-demand TV services are far superior to Sky's offering and the channel line up's not bad.

Tonto

2,983 posts

271 months

Thursday 28th February 2013
quotequote all
nick heppinstall said:
I would say virgin.

a) 120mb Broadband is great. You actually get that !
b) The ability to record ( on V+ maybe 3 on Tivo ? ) 2 programmes and watch a third is a must.
On V+ you can record 2 programs and watch a third live, the same for Tivo, but also with Tivo, you can record 3 programs at once and watch a recorded program at the same time. Both boxes do HD and 3D.

anonymous-user

77 months

Thursday 28th February 2013
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Virgin, I've had sky @ previously at houses and always ended up binning them off, If you like to waste your life & money on hold to customer service as well definitely plump for sky.

I have never really had an issue with virgin.

mnkiboy

4,409 posts

189 months

Friday 1st March 2013
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Currently with Virgin and rate them over Sky. However, costs have risen quite a bit recently, and I think i'll be looking to downgrade my package soon. Even 60Mb broadband is overkill for what we use it for.

Joe M

814 posts

268 months

Friday 1st March 2013
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Ive gone the other way. Was a virgin customer for years since before broadband came around (theve been through a few names since then.) Had the V+ box since it came out and was happy, moved out of that house and have been staying at my parents for a bit. They have the TIVO box and I cant stand it, its terrible, slow, freezes and not very intuitive.
Had a shot of a sky hd box and made the decision, sky it is. F1 channel is free with the HD pack, and got all the movie channels as well for about the same as I was paying Virgin without F1 and Movies.
Much more HD channels on Sky, though the broadband and on demand isnt as good. My area is being enabled for BT Fibre soon which sky do a package for, so that should even up the broadband differences.

anonymous-user

77 months

Friday 1st March 2013
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I've not been a Sky customer so cant comment on that, but was a Virgin customer for just under a year. In that time (on a 100mb net package, no TV etc), I got 50mb initially and then had around 7 months of 1mb before I got out of my contract early.

Depending on where you live, VM have over utilisation issues where they're signing up new customers without upgrading infrastructure (which was already struggling).

A few spots around the UK are fine, but the issues in areas where 100mb customers receive 0.5-6mb during peak times.

I'd recommend scanning through the help & support forums of both ISP's to see what life is like on the inside smile

JonnyFive

29,775 posts

212 months

Friday 1st March 2013
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I'm on Virgin Media, my mum is on Sky.. I much prefer the Virgin package to her Sky package.

Ours is 60mb/s and pretty much constantly that, never seems to dip below it even at peak times. Only thing I'd complain about is the On-Demand can sometimes mess around but only for a minute or so. HD TV is free on it too.

Hoover.

5,993 posts

265 months

Friday 1st March 2013
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Interesting opinions.... in quandary :

- ditching Virgin as costs seem to have nearly doubled since I subscribed (which makes sense with introductory deals n the like)

- taking up sky due to introductory deals make it half the price of virgin

- or just taking up freeview/freesat (have both anyway) with a view to having YouView, and one of the cheapy film subscribers networks.


Hmmmmmmm scratchchin

MissChief

7,839 posts

191 months

Saturday 2nd March 2013
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JonnyFive said:
I'm on Virgin Media, my mum is on Sky.. I much prefer the Virgin package to her Sky package.

Ours is 60mb/s and pretty much constantly that, never seems to dip below it even at peak times. Only thing I'd complain about is the On-Demand can sometimes mess around but only for a minute or so. HD TV is included in the package we pay for on it too.
Emphasis mine. Nothing is FREE. Sky will be launching a package to directly compete with Virgins 'XL' package in April anyway.

mybrainhurts

90,809 posts

278 months

Tuna

19,930 posts

307 months

Saturday 2nd March 2013
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We have both Sky and Freesat (all comes off the same dish). Freesat is great with a nice modern PVR, good EPG and the channel selection is not bad. We use sky for kids TV channels, and once in a blue moon for Dave. We stopped paying attention to what was on Sky One and the other channels and to be honest haven't missed it at all. If we could wean the kids off their favourite TV programmes, I'd be only too happy to drop the monthly Sky tax, which is outrageous for the amount of stuff we actually see... but then again I want to see what happens in Scooby Doo Mystery Incorporated.

hairyben

8,516 posts

206 months

Monday 4th March 2013
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Had virgin for years... conservation zone... wept with joy the day I could switch to sky

What these threads normally tell us is people seem to have experiences that mirror each other with both providers, mine was that virgin are comically incompetent to the point where it just gets ridiculous. Too much BS to list, but being told I was mis-using the V+ device by storing programs on it- apparently they're not designed for storing programs- by one of their mongoloid engineers was probably the pinnacle. Or maybe the time all of london NW1 was without broadband for 4 weeks (actually it was just us, they just kept insisting it was a whole area) or maybe that time... or that other one...

The once or twice I've had to ring sky customer services things just seem to get sorted.