Changes to a booked flight
Discussion
Where do you stand when an airline has problems at their end (undisclosed) which causes them to alter your flight?
Myself and a few mates have a bit of a do (stag) in Berlin planned, and had booked flights. Had searched around for suitable flights, discounting some on basis of price, some on unsuitability of arrival/departure times/dates and some because they were not direct, requiring a change in dusseldorf, for example.
Booked one, more than I wanted to pay, but for ease of use (it was direct) went for it.
Received an email informing me that they have altered my booking to an indirect flight, outward and return, but worst of all, the return flight is at 8:25 on the Sunday morning.
Even though we are getting on a bit, I would still expect to have had a bit of a night on the Saturday, and having to roll out of bed at stupid o'clock Sunday morning is going to be bloody horrible.
Can they make these sort of changes without offering a full refund?
Myself and a few mates have a bit of a do (stag) in Berlin planned, and had booked flights. Had searched around for suitable flights, discounting some on basis of price, some on unsuitability of arrival/departure times/dates and some because they were not direct, requiring a change in dusseldorf, for example.
Booked one, more than I wanted to pay, but for ease of use (it was direct) went for it.
Received an email informing me that they have altered my booking to an indirect flight, outward and return, but worst of all, the return flight is at 8:25 on the Sunday morning.
Even though we are getting on a bit, I would still expect to have had a bit of a night on the Saturday, and having to roll out of bed at stupid o'clock Sunday morning is going to be bloody horrible.
Can they make these sort of changes without offering a full refund?
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