AA Breakdown Nottingham Depot Address?

[sc52]

Hi,

I'm told that the AA attended a car that had driven into my garden wall in Nottingham. The driver of the car didn't leave their details and the car had been removed by the time I discovered my front and side garden walls were just a pile of rubble.

I rang the AA to check whether they had been involved but they won't provide any information at all - data protection.

The only way that I might be able to find out is to go to their local depot - only trouble is I can't find any mention of it on the net and the AA won't tell me.

The police aren't interested until I can provide a definite link.

Thanks

[anonymous-user]

So if they won't tell you over the phone, what makes you think visiting their depot will make any difference?

[sc52]

Crossflow Kid said:

So if they won't tell you over the phone, what makes you think visiting their depot will make any difference?

You can get to talk to the drivers...

unless you know of a better alternative?

Edited by sc52 on Tuesday 19th March 10:25

[anonymous-user]

sc52 said:

Crossflow Kid said:

So if they won't tell you over the phone, what makes you think visiting their depot will make any difference?

You can get to talk to the drivers...

unless you know of a better alternative?

Edited by sc52 on Tuesday 19th March 10:25

So, if they won't tell you over the phone what makes you think a driver will jeopardise his job/pension by breaking company policy/law regarding data protection in a face to face conversation?
That better?

[sc52]

Crossflow Kid said:

sc52 said:

Crossflow Kid said:

So if they won't tell you over the phone, what makes you think visiting their depot will make any difference?

You can get to talk to the drivers...

unless you know of a better alternative?

Edited by sc52 on Tuesday 19th March 10:25

So, if they won't tell you over the phone what makes you think a driver will jeopardise his job/pension by breaking company policy/law regarding data protection in a face to face conversation?
That better?

Who says they will be jeopardizing anything? I'm not asking them to tell me any personal data, just whether AA responded. They can always say no, but if I don't ask I won't find out.

Interesting to see that you're not bothered by the fact that a crime has been committed but appear to be opposed to my trying to find the person who committed it......

[Krikkit]

Who told you it was the AA? Write to their customer services department explaining the situation and requesting that they get in touch with your local Police department with details of the vehicle they recovered - no data protection problems there.

[sc52]

Krikkit said:

Who told you it was the AA? Write to their customer services department explaining the situation and requesting that they get in touch with your local Police department with details of the vehicle they recovered - no data protection problems there.

Thanks Krikkit. That's a good idea.

A passerby said they thought the AA attended - whether they were called out by a member or were just passing and stopped to check that the driver was ok, they couldn't say.

I'll report back with their (AA's) reply.

[anonymous-user]

sc52 said:

Crossflow Kid said:

sc52 said:

Crossflow Kid said:

So if they won't tell you over the phone, what makes you think visiting their depot will make any difference?

You can get to talk to the drivers...

unless you know of a better alternative?

Edited by sc52 on Tuesday 19th March 10:25

So, if they won't tell you over the phone what makes you think a driver will jeopardise his job/pension by breaking company policy/law regarding data protection in a face to face conversation?
That better?

Who says they will be jeopardizing anything? I'm not asking them to tell me any personal data, just whether AA responded. They can always say no, but if I don't ask I won't find out.

Interesting to see that you're not bothered by the fact that a crime has been committed but appear to be opposed to my trying to find the person who committed it......

If the corporate face of the company won't squeal, chances are an indivual employee definitely won't. In most large corporations, breaching company policy is usually a dismissible act, more so if the words data, protection and act are involved. You also said they can always say no, but it appears "they" already have.
What you need to understand is that the AA have no interest in deciding who demolished your wall, so whilst it may not do them any harm divulging the information you want, it will do them no less harm not divulging it, in fact, it exposes them to far less risk as they are remaining entirely impartial. They were contracted to collect a car. They did so. End of their involvement.
Your best course of action would be to pressurise Plod and/or your insurer since they're the ones acting on your behalf, not the AA. If you do find out who dunnit, Plod etc still have to want to pursue it and by the sounds of it, they just don't.

[BOBTEE]

There aren't any depots, the vans are all operated from the driver's house.

[sc52]

BOBTEE said:

There aren't any depots, the vans are all operated from the driver's house.

Thanks