Not happy with main dealer alloy refurb

[olly-robinson]

Hi I have recently had my alloys refurbed. When I first went to collect the car I rejected it due to the wheels being sprayed a different silver, my car is a BMW E82 M-Sport with the 18" alloys. The OEM finish is a very shiny high power almost chrome silver. The body shop manager said because I had all 4 wheels done they had sprayed them "any silver". They agreed to redo with the correct paint, however on collection I am still not happy they just don't look as shiny or bright as they did pre-refurb. The car is going back because I also found laquer runs, obviously I am not happy.

My question is has anyone had there alloys redone and returned to 100% oem finish and colour, and what do you think I should be asking from the dealer in terms of money back etc

Thanks

Olly

[olly-robinson]

The body shop manager has been helpful in trying to sort it but this will be the 3rd time it has been back, I paid a premium to have this done at the stealers because they guaranteed they could match the original finish!

Do you think I should approach the dealer principal?

[STW2010]

I have had BMW wheels refurbished, and not at a dealer. Mine were returned looking like BMW intended, so there is no excuse for them not being able to do it.

I would be wanting the wheels back as they are but not paying for them. I would then take them elsewhere.

[adeel_gt]

Most wheel paints must be painted on hot to get the desired finish, if painted on cold they will appear to have a duller and more gray finish.