Transferable skills?

[Jay 1977]

Hi All,
I currently work as a casino manager and am really starting to question if it is time to make a change. I am currently 35 and since I was 18 have pretty much only worked in casino's apart from a year stint as a courier.
My question to you all is what other jobs/industries can I take my skills to?
Generally my job is pretty much customer service orientated with some conflict resolution and a bit of legal stuff. (you really would not believe how tightly regulated casino's are)
I know that sales is out as I really could not sell a pint of water in the Sahara. Also as my work doesn't really involve a product so retail is out also.
I dont need to stay at the level I am at...I just need the same sort of money that I am on.
Any Ideas?

[TurricanII]

I assume there is a lot of trust involved in managing a casino. Would you want to do the same role in another country or on a cruise ship? The new scenery and hopefully more money might be refreshing.

Also might you want to look at jobs with online gaming companies? They employ all sorts of people but then you might be have to look at moving.

[mph1977]

'customer orientated'
'conflict resolution'

two very useful transferable skills for anything public facing.

plus the compliance and regulatory stuff would be useful for quality assurance things ...

The problem then becomes dealing with the recruiter who seeks the 'purple squirrel' despite them being uber rare , but bins applications from squirrels of other hues or purple creatures other than squirrels ... such as the recruiter-droid who told me that 'you have no customer service experience' despite working in frontline healthcare for 12 years dealing with patients and their families day in day out ...

Edited by mph1977 on Saturday 30th March 15:33

[craigjm]

Think about what you would like to do and find out what the required skills are and see if you can come up with examples of when you have displayed those skills in your current work. Much easier than trying to figure out what you have and looking for something that fits.

[rog007]

I would agree with Craig; work out what you want to do, where and for how much, then get yourself into a position to compete.

This may require a detailed mapping exercise to fully draw out your current core competencies. When added to your qualifications and values & standards, this will create a start point of who you are. You then need to determine the gap between what you are now and what you want to be (the Person Specification of the roles you would love to do). This gap may require formal training or education to close or it may require less formal training and experience. Whilst pondering all of that, start getting your outcomes CV in to shape, practice your interview techniques, get out and about networking around those industries you are interested in and start reading up in detail about those industries. Then start to apply for jobs (apply for many to get both insight in to the industries you are interested in and for practice). I would also begin some new relationships with relevant recruiting specialists. Good luck!