Forgetful Dealership
Discussion
Does anyone know how quickly a dealership can log and generate a Digital Service Report if they forgot to do it on the day of the service?
I had my car serviced in August, but didn't have a DSR enclosed, just the invoice and a detailed service log, but no DSR. I thought the system had changed, but went to another dealer to have something looked at and this August service wasn't on the system.
The dealer that serviced the car has been slow at sending me a DSR out, so I wondered if anyone knew if it takes time or should they be able to sort it out pretty instantly?
I had my car serviced in August, but didn't have a DSR enclosed, just the invoice and a detailed service log, but no DSR. I thought the system had changed, but went to another dealer to have something looked at and this August service wasn't on the system.
The dealer that serviced the car has been slow at sending me a DSR out, so I wondered if anyone knew if it takes time or should they be able to sort it out pretty instantly?
Thanks for the replies so far guys.
Lee, I have e-mailed you some details and would appreciate any info you can provide me with.
I have left it in the service manager's hands for 3 weeks and not heard back yet.
The 2011 DSR at the same dealer was in the service wallet when I collected the car, but this last time I had an "Electronic Service Sheet" on collecting the car. I thought the system had changed, so thought nothing of it.
A bit miffed that I went on holiday across Europe last Oct without the benefit of Mobilo as this last service was not showing!
Lee, I have e-mailed you some details and would appreciate any info you can provide me with.
I have left it in the service manager's hands for 3 weeks and not heard back yet.
The 2011 DSR at the same dealer was in the service wallet when I collected the car, but this last time I had an "Electronic Service Sheet" on collecting the car. I thought the system had changed, so thought nothing of it.
A bit miffed that I went on holiday across Europe last Oct without the benefit of Mobilo as this last service was not showing!
Just emailed you a copy of it. (PDF Format)
Ullevi said:
Thanks for the replies so far guys.
Lee, I have e-mailed you some details and would appreciate any info you can provide me with.
I have left it in the service manager's hands for 3 weeks and not heard back yet.
The 2011 DSR at the same dealer was in the service wallet when I collected the car, but this last time I had an "Electronic Service Sheet" on collecting the car. I thought the system had changed, so thought nothing of it.
A bit miffed that I went on holiday across Europe last Oct without the benefit of Mobilo as this last service was not showing!
Lee, I have e-mailed you some details and would appreciate any info you can provide me with.
I have left it in the service manager's hands for 3 weeks and not heard back yet.
The 2011 DSR at the same dealer was in the service wallet when I collected the car, but this last time I had an "Electronic Service Sheet" on collecting the car. I thought the system had changed, so thought nothing of it.
A bit miffed that I went on holiday across Europe last Oct without the benefit of Mobilo as this last service was not showing!
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