which isp for home broadband?
Author
Discussion

baz1985

Original Poster:

3,682 posts

269 months

Thursday 30th September 2004
quotequote all
I can finally get adsl. I've done a bit of research on adslguide.org.uk, but still can't decide which isp to go for. I can only get 512mb, though i would prefer no limits. AOL seems best for customer service and bt for speed and reliability and wanadoo cheaper but slightly worse in each respect. any ideas?

cheers
Baz

Podie

46,649 posts

299 months

Thursday 30th September 2004
quotequote all
Nildram are probably the best I've seen in terms of speed, reliability and support service.

BT are quite good.. and if things go wrong, then having all the issues under one roof makes it easier - rather than everyone blaming each other...

JoolzB

3,549 posts

273 months

Thursday 30th September 2004
quotequote all
Tesco.net are doing a pretty good deal at the mo for 512 ADSL over a bt line. £19.something a month and I believe no limits aswell, simple set up and they'll give you the bits as part of the deal.

voyds9

8,490 posts

307 months

Thursday 30th September 2004
quotequote all
Just tried having a look at tesco but
"Unfortunately, Tesco internet access won't work on your computer's operating system.

To install Tesco internet access on a PC, you need to be running Windows 98, 2000, or XP. If you have a Mac, you need OS 9 or OS X. "

Great I have XP but am cheekily running Firefox this must really confuse them, not really a recommendation.
Tried with IE works fine

rico

7,917 posts

279 months

Friday 1st October 2004
quotequote all
If you're in London or the Home Counties, Bulldog are very good. Had a few annoyances getting it connected but now its done its the b*ll*cks... 4mbps!!!

gopher

5,160 posts

283 months

Friday 1st October 2004
quotequote all
rico said:
If you're in London or the Home Counties, Bulldog are very good. Had a few annoyances getting it connected but now its done its the b*ll*cks... 4mbps!!!


They also offer 2Mb connection in other areas, including here in sunny South Wales, so I may well be considering them when my contract is up in Jan.

tycho

12,137 posts

297 months

Friday 1st October 2004
quotequote all
I am using Metronet. £11 ish for the first 200Mb on a 512K line maxing out at £23 with unlimited downloads.

chim_girl

6,268 posts

283 months

Friday 1st October 2004
quotequote all
Big for Plus.net, fantastic customer service and not a single service failure in the 11 months I've been with them.

Just upgraded to a 2Mb connection.


Edited because I should use the preview button before hitting submit!.

>> Edited by chim_girl on Friday 1st October 10:44

page3

5,150 posts

275 months

Friday 1st October 2004
quotequote all
rico said:
If you're in London or the Home Counties, Bulldog are very good. Had a few annoyances getting it connected but now its done its the b*ll*cks... 4mbps!!!

You are joking, right?

www.theregister.co.uk/2004/09/30/bulldog_airbrush_logo/
and
www.theregister.co.uk/2004/09/21/bulldog_ispa_award/

(posting in a personal capacity)

trooper1212

9,457 posts

276 months

Friday 1st October 2004
quotequote all
chim_girl said:
Big for Plus.net, fantastic customer service and not a single service failure in the 11 months I've been with them.

Just upgraded to a 2Mb connection.


good link

I use plusnet too, and i'm happy with them.

dern

14,055 posts

303 months

Friday 1st October 2004
quotequote all
I've been with nildram for a few years and they have been faultless and their support is pretty reponsive too.

Mark

chim_girl

6,268 posts

283 months

Friday 1st October 2004
quotequote all
trooper1212 said:
good link


Ah bu66er!

Plotloss

67,280 posts

294 months

Friday 1st October 2004
quotequote all
Not Dcomms.

I have recently discovered that they throttle P2P applications.

Swines.

beano500

20,854 posts

299 months

Friday 1st October 2004
quotequote all
chim_girl said:

trooper1212 said:
good link



Ah bu66er!
We know you're looking for something fast.................

Plotloss

67,280 posts

294 months

Friday 1st October 2004
quotequote all
I had Bulldog for two years and BT before that.

Whilst Bulldog was better than both BT and DComms Bulldogs customer service was atrocious.

Ordered a 2mb line, they responded saying I couldnt get it as I was too far, told them to go ahead and do the 512.

Activation came and went no DSL so I called them and they said it would be 3 weeks from the phonecall date as the email team couldnt physically deal with all the emails...

warmfuzzies

4,322 posts

277 months

Friday 1st October 2004
quotequote all
Nildram, now Pipex I believe.

K

rsvmilly

11,288 posts

265 months

Friday 1st October 2004
quotequote all
I signed up for a 1 meg connection with Bulldog, which they assured me I could get, despite BT's checker saying I couldn't.

After I'd had my previous service with BT Openworld disconnected, they told me I couldn't get 1mb.

So I had to pay a connection fee to a new ISP - nildram - to get ADSL connected again. The pain was that I could have migrated to nildram for free. So Bulldog cost me £60 for nothing.

PS my BT connection, whilst not the fastest or cheapest, was absolutely faultless.

darrent

630 posts

283 months

Friday 1st October 2004
quotequote all
Another thumbs up for Nildram here...

chim_girl

6,268 posts

283 months

Friday 1st October 2004
quotequote all
beano500 said:
We know you're looking for something fast.................

...whoops, caught daydreaming

Pigeon

18,535 posts

270 months

Friday 1st October 2004
quotequote all
tycho said:
I am using Metronet. £11 ish for the first 200Mb on a 512K line maxing out at £23 with unlimited downloads.

First 600-odd MB. The max of 23 is for about 6GB or over.