Sky+ box will not switch on!
Discussion
My Sky+ box was working fine today but this evening refuses to switch on. The red power light is on, but nothing. Even the little red light on the box that flashes every time you push a button on the remote remains inactive.
I have Google'd and found the following:
1. Power the box off at the mains power supply.
3. Locate the backup button on the front/top of the box.
4. Press and hold in the Backup button, and while doing this switch the box back on at the mains supply.
5. Continue to hold the Backup button after you have powered on, you should see within 60 seconds 3 more lights come on the front of the box? At this stage you can release the Backup button.
6. If you have 4 lights lit, it means the box is going through the forced download procedure. Leave for 15 minutes then try to see if your Issue is resolved.
If that fails then the next step will be a front panel reset (This will reformat the hard drive losing all saved recordings):
1. Power the box off at the mains power supply.
2. Locate the left and right arrow buttons either side of the select button on the front/top of the box.
3. Press and hold both the left and right arrow buttons in together, and while holding power the box back on and continue to hold the buttons after the red light comes back on.
4. Continue to hold the buttons, you should see within 60 seconds, the blue/green circle light in the centre of the box light up a full circle.
5. Let go the buttons then press select button on the box twice.
6. You should see the blue/green circle light moving anti-clockwise and the record and play lights in the centre flashing on/off.
7. Once the lights go off, the box will have rebooted and you will now only have the red standby light lit on the box.
8. If you can now wait 2 minutes before switching the box back on from standby to see if the fault has resolved
I have tried both, but neither of these has worked. Just the the red power light, nothing else at all.
I have had in the past, instances where the box has refused to switch on for a period of time (10mins), but always come on without any effort other than pressing "Sky" on the remote a few times, but tonight it is remaining very stubborn!
Any other ideas, or is basically goosed?
I have had the box for a good fews years so is well out of warranty.
I have Google'd and found the following:
1. Power the box off at the mains power supply.
3. Locate the backup button on the front/top of the box.
4. Press and hold in the Backup button, and while doing this switch the box back on at the mains supply.
5. Continue to hold the Backup button after you have powered on, you should see within 60 seconds 3 more lights come on the front of the box? At this stage you can release the Backup button.
6. If you have 4 lights lit, it means the box is going through the forced download procedure. Leave for 15 minutes then try to see if your Issue is resolved.
If that fails then the next step will be a front panel reset (This will reformat the hard drive losing all saved recordings):
1. Power the box off at the mains power supply.
2. Locate the left and right arrow buttons either side of the select button on the front/top of the box.
3. Press and hold both the left and right arrow buttons in together, and while holding power the box back on and continue to hold the buttons after the red light comes back on.
4. Continue to hold the buttons, you should see within 60 seconds, the blue/green circle light in the centre of the box light up a full circle.
5. Let go the buttons then press select button on the box twice.
6. You should see the blue/green circle light moving anti-clockwise and the record and play lights in the centre flashing on/off.
7. Once the lights go off, the box will have rebooted and you will now only have the red standby light lit on the box.
8. If you can now wait 2 minutes before switching the box back on from standby to see if the fault has resolved
I have tried both, but neither of these has worked. Just the the red power light, nothing else at all.
I have had in the past, instances where the box has refused to switch on for a period of time (10mins), but always come on without any effort other than pressing "Sky" on the remote a few times, but tonight it is remaining very stubborn!
Any other ideas, or is basically goosed?
I have had the box for a good fews years so is well out of warranty.
My old white Thompson sly+ box was replaced for free by sky. I believe they are phasing them out. Might be worth ringing them as I believe this offer is still on.
The old box was a triggers broom. The first time it was stuck in standby replaced the HDD. Second time it was a new power supply. Few quid off eBay at the time and less hassle than getting the man out.
The old box was a triggers broom. The first time it was stuck in standby replaced the HDD. Second time it was a new power supply. Few quid off eBay at the time and less hassle than getting the man out.
SGirl said:
It will, but you have to ring Sky first and tell them about the new box. They have to link the box to the card, or something (it's a while since I last did this!). It doesn't take long to do.
Thanks. I'll be on the phone to Sky tonight to see if I can get it replcaed for nothing, and if not see how much they want to rob me for a replacement box and compare with prices elsewhere.Gassing Station | Home Cinema & Hi-Fi | Top of Page | What's New | My Stuff