Any travel insurance guru's in here? - cancelled flight
Discussion
Mrs. Vic and I got caught up in the disruption caused by last weeks emergency landing at Heathrow, when ~190 flights were cancelled that day.
To cut a long story short, our flight to Nice was eventually cancelled late on the 24th; meaning we could not get to Nice in time to utilise the hospitality package we had bought for the Grand Prix; and decided to abandon the trip.
Flights & accommodation were booked via Expedia and full cost has already been refunded - well done Expedia!!!
However, it seems recovery of our (££ significant) hospitality cost, via the cancellation or abandonment provisions in our travel insurance is not a valid claim
(We would be covered if technical failure of our plane, weather, death in family etc. but cancellation of our flight due to knock-on effect of the earlier emergency landing / closure of the airport seems not to be an insured risk).
I don't think our insurer is unique. Several policies I have now taken a look at also have a very limited list of cancellation events they will pay out on...so be warned.
The hospitality provider has done nothing wrong and BA are claiming "extraordinary circumstance" so they will not consider any compensation.
Is it worth appealing the Insurance Co. decision / looking for a goodwill payout??
Anyone got experience of a similar situation?
To cut a long story short, our flight to Nice was eventually cancelled late on the 24th; meaning we could not get to Nice in time to utilise the hospitality package we had bought for the Grand Prix; and decided to abandon the trip.
Flights & accommodation were booked via Expedia and full cost has already been refunded - well done Expedia!!!
However, it seems recovery of our (££ significant) hospitality cost, via the cancellation or abandonment provisions in our travel insurance is not a valid claim
(We would be covered if technical failure of our plane, weather, death in family etc. but cancellation of our flight due to knock-on effect of the earlier emergency landing / closure of the airport seems not to be an insured risk).I don't think our insurer is unique. Several policies I have now taken a look at also have a very limited list of cancellation events they will pay out on...so be warned.
The hospitality provider has done nothing wrong and BA are claiming "extraordinary circumstance" so they will not consider any compensation.
Is it worth appealing the Insurance Co. decision / looking for a goodwill payout??
Anyone got experience of a similar situation?
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