Key challenges facing IT in the financial sector q
Key challenges facing IT in the financial sector q
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Original Poster:

2,874 posts

276 months

Monday 18th October 2004
quotequote all
I have been asked a question and i am a little stumped, a friend has been askend to answer this questions and i need some suggestions to help answer him as i have been out of the IT loop for a little while.

Please outline the key challenges facing the technology sector within the
financial services industry over the next 5 years.

Any suggestions appreciated!

Gareth

plotloss

67,280 posts

297 months

Monday 18th October 2004
quotequote all
Security
Integration
Standards Compliance
Customer Retention


Cant think of another...

hwassall

280 posts

311 months

Monday 18th October 2004
quotequote all
Must add Regulatory Compliance to that list, what with Sarbanes-Oxley, Basel II, XBRL, etc. coming up.

Is this the whole of FSI? If so, that's a big subject...

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Original Poster:

2,874 posts

276 months

Monday 18th October 2004
quotequote all
Its mainly for one of the big banks i believe.

Thanks for the input so far.

Gareth

posty

176 posts

268 months

Monday 18th October 2004
quotequote all
as was said:

Security
Integration
Standards Compliance
Customer Retention


.............

my 2 pence

business continuity
disaster recovery
mergers and aquisitions
centralising data
staying on the upgrade path (assuming you're MS)
software compliance and FAST/BSA
what ever the FSA decides to throw at you (so having a compliance officer might be a good thing)

i may think of more........

zumbruk

7,848 posts

287 months

Monday 18th October 2004
quotequote all
Outsourcing.

ATG

23,516 posts

299 months

Monday 18th October 2004
quotequote all
Questions is vague enough to have many good answers. Not sure what they mean "technology sector" within the fincial service industry ... do they mean IT sector companies who have customers in financial services, or do they mean the siginificant in-house IT resources held by the financial services?

Risk/Capital adequacy measurement and regulatory reporting have been mentioned already ... know-your-customer type of stuff may well be in the ascendant too.

Old but gold ... as financial services' business activities become comoditised, they need to do more business more cheaply to remain profitable, so "straight through processing" of transactions is crucial. It is old hat as a buzzword, but it still on most banks' list of things to do. Also comoditisation can lead to electronic trading taking over from brokers, so expect to see more on-line interest and credit rate derivatives, and OTC options.

Prime brokerage services are also having to raise their game as there buy-side customers become more sophisticated and demanding ... so offering better, quicker execution and reporting on a reliable, cross-product real-time platform will no doubt soon become an entry requirement for this market.

But ... truth is the biggest IT challenge to a bank is almost certainly their own ability to plan and manage change. In my experience, most banks' systems are a terrifying hotch potch of crap that has been thrown together in a series of panics. Bugger all design, bugger all documentation.

>> Edited by ATG on Monday 18th October 17:49

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Original Poster:

2,874 posts

276 months

Monday 18th October 2004
quotequote all
They mean technology sector in the financial industry. So i guess is the IT department of a large bank.

posty

176 posts

268 months

Monday 18th October 2004
quotequote all
atg's right

that's why the centralised systems (where possible) help a great deal

it allows the rapid roll out of systems, updates, mergers and ease of control/management of users

documentation is key too, but its only ever as good as the last change

so, again, as atg said, change management, change control and anticipation are all the kind of things that sould be mentioned

have you looked at ITIL?

boaring as hell, but very buzzy right now

have a look at gartner and idc sites too, they give ideas of trends and predictions, you could get a few tip offs there

ATG

23,516 posts

299 months

Monday 18th October 2004
quotequote all
Words you do not often hear in the same sentence:

"Although the UK Government created the ITIL, it has rapidly been adopted across the world as the standard for best practice in the provision of IT Service."

bga

8,134 posts

278 months

Monday 18th October 2004
quotequote all
plotloss said:
Security
Integration
Standards Compliance
Customer Retention


Cant think of another...


I sat through a presentation by the CTO of Barclays last week and those were his main themes.

Reg compliance & Standards compliance can be banded together and don't worry too much about SAS standards, BASEL and that SoX malarkey, it's all a pain in the arse and is getting in the way of most financial industries (speaking as someone who does this compliance *&(% between decent jobs).

The next couple of years will be focussed about delivering all of the above on smaller budgets with a larger regulatory burden so creativity is the order of the day.

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Original Poster:

2,874 posts

276 months

Tuesday 19th October 2004
quotequote all
Cheers guys,

That about sums up the answers, many thanks for all your help, mucho appreciated!

Gareth