Premium choice insurance

[stewsmith2007]

Hi,

I used to own a ford Mondeo ST200 and I then sold that car and bought a BMW 525 as I needed a diesel. I rang my insurance and they said it wouldn't be a problem to change over the insurance so I went ahead an bought the car. When I actually swapped the car over they said that the company that I was with wouldn't insure me as I was only 25 and they class the BMW as an over 30s car :-/ so I would have to start a new policy which I was quoted £1300 for the year! I found a quote through admiral for £450 and I cancelled the policy with premium choice and was told that I was entitled to a refund of £558.74 which included them taking off a £50 admin fee for cancelling the policy. It has been 22 days since I cancelled and have still not had the refund yet and they stated it could take approx 30 days!!
Has anyone else ever experienced anything like this as I don't want to have to keep chasing and I need the money asap as I have already paid out for my new policy.
Thanks

[parabolica]

stewsmith2007 said:

Hi,

I used to own a ford Mondeo ST200 and I then sold that car and bought a BMW 525 as I needed a diesel. I rang my insurance and they said it wouldn't be a problem to change over the insurance so I went ahead an bought the car. When I actually swapped the car over they said that the company that I was with wouldn't insure me as I was only 25 and they class the BMW as an over 30s car :-/ so I would have to start a new policy which I was quoted £1300 for the year! I found a quote through admiral for £450 and I cancelled the policy with premium choice and was told that I was entitled to a refund of £558.74 which included them taking off a £50 admin fee for cancelling the policy. It has been 22 days since I cancelled and have still not had the refund yet and they stated it could take approx 30 days!!
Has anyone else ever experienced anything like this as I don't want to have to keep chasing and I need the money asap as I have already paid out for my new policy.
Thanks

Yes (in terms of timeframe); I received my refund on the 30th day. If it goes over day 30 then start chasing them.

[stewsmith2007]

Was it the amount you were told over the phone? After them messing me around I don't trust them!

[parabolica]

Ah... it wasn't from the ins co you're referring to; it was actually from the guys you're going to. But yes, full amount etc; they just waited until the last possible moment to pay it.