Dealer to public. Ebay. Public rights
Discussion
If one was to buy a car from a trader on ebay, described as a good car from a trader, what recourse do you get?
Paid on a credit card in full. Car went to main dealer for inspection after the engine management light came on. The exhaust is on its way, with the management light on as the cats are shot. ( Light not on when collected but came on next day )
Also other problems flagged up needing approx 600 pounds worth of work.
Can I ask for a refund?
Paid on a credit card in full. Car went to main dealer for inspection after the engine management light came on. The exhaust is on its way, with the management light on as the cats are shot. ( Light not on when collected but came on next day )
Also other problems flagged up needing approx 600 pounds worth of work.
Can I ask for a refund?
Surely it depends on what the age/mileage/condition of the car is, how much you paid and so on.
If you bought a £900 shed with 150,000 on the clock and you have now discovered it needs lots of wear and tear items replacing then good luck in trying to enforce your consumer rights. However, if you have just spent 6k on a newish car then you almost certainly have a strong case and should go after them as firmly as possible.
My understanding is that you have to give them the chance to repair the faults before asking for a refund anyway.
edit: also are you sure the main dealer isn't quoting you for a lot of work that may not actually NEED doing?
If you bought a £900 shed with 150,000 on the clock and you have now discovered it needs lots of wear and tear items replacing then good luck in trying to enforce your consumer rights. However, if you have just spent 6k on a newish car then you almost certainly have a strong case and should go after them as firmly as possible.
My understanding is that you have to give them the chance to repair the faults before asking for a refund anyway.
edit: also are you sure the main dealer isn't quoting you for a lot of work that may not actually NEED doing?
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