Any exchange admins?

[_dobbo_]

bit of an odd request, but I'm wondering if any PHers are administrators for an exchange server?

What i'm looking for is an idea of admin overhead for some simple tasks such as

creating a user
deleting a user
finding / retrieveing email message(s)
managing logs
update routing rules
create aliases
add groups
create address books

If anyone does this as part of their work, could I trouble you to let me know a rough idea of the sort of time taken to perform any of these tasks?

Thanks!

[Don]

I do all that - but only for a few users!

Takes me absolutely no time at all. I reckon I play with the Server about once a month for half an hour.

If you have loads of "transactions" though this could go up significantly.

If you imagine each user request/group membership change and so on takes (with overhead) ten minutes to sort out. Multiply that up by what you expect...take away a bit for the economies of scale and that's what it'll take.

It will also depend on whether or not your users are numpties. If they're not it really does help.

[_dobbo_]

thanks! That's exactly what I needed!

[BliarOut]

You'll need message tracking turned on at the server if you want to find messages... It's not on by default.

[agent006]

creating a user - 2 mins max.
deleting a user - 5 secs
finding / retrieveing email message(s) - about 5 mins to track a message
managing logs - as above
update routing rules - to actually do it, about 5 mins. longer thinking time
create aliases - 2 mins
add groups - 2 mins
create address books -5 mins


that's all per task. The more people you get, the more you need to do. Our 2000 user, 20 server system takes one system admin person to do all the boring stuff and one other person to do the interesting complex stuff.

[_dobbo_]

Thanks for the replies folks - makes some interesting reading on the admin overhead required to maintain an exchange server...

[agent006]

Having said that, the admin person does all the network admin (user accounts, home drive space quotas etc.) but you're unlikely to find an exchange system without all that lot.