Rev range glitch?
Rev range glitch?
Author
Discussion

esuuv

Original Poster:

1,420 posts

234 months

Monday 7th October 2013
quotequote all
Afternoon - everyones favourite Porsche subject i'm afraid - rev ranges.

My car is at OPC today for its 111 point check for the warranty renewal, the DME reading is showing into rev range 3 and they want 500 quid to do a compression test before they'll put the warranty on............i wouldn't have a problem with this apart from this is the reading.....

rev range 1 - 876 @ 818.9 hours
rev range 2 - 1 @ 749.9 hours
rev range 3 - 1 @ 749.9 hours

4, 5 and 6 all show zero.

car has 1400 hours on now.

As I understand it it would be just about this side of possible to get one ignition in rev range 3 (the odds / time are pretty narrow) - but on its way too and from the 3 limit the car would be reading way more than one - and its therefore a glitch?

they are telling me the compression test on RR3 is Porsche policy as of March this year - as 750 hours operating is likely before i bought the car.

Opinions appreciated.......


mollytherocker

14,463 posts

238 months

Monday 7th October 2013
quotequote all
500 for a compression test eh?

Its incredible that they have any customers left with these sort of aggressive revenue growth tactics.

Trev450

6,751 posts

201 months

Monday 7th October 2013
quotequote all
Daylight robbery.

Ask them if they will accept an independant compression check suitably documented and dated and if they will, get your local indy to do it for a fraction of the cost.


mrdemon

21,146 posts

294 months

Monday 7th October 2013
quotequote all
for 1 it's not possible to get a reading of 1 so people say. so must be a glitch.

for 2 when has RR3 been a warranty issue ? (I see March 2013) it's getting a piss take esp if you bought it from a OPC with those readings and now they won't stand by a car they have sold you !

I know 4 was an issue but this is getting joke even more so that it seems yours is an error.

Edited by mrdemon on Monday 7th October 17:05

BertBert

21,258 posts

240 months

Monday 7th October 2013
quotequote all
I'd tell them that you'll agree to a compression test if...

1. You can time the labour they put in to check it comes to 500 at normal rates
2. They can explain to you to your satisfaction (that can be checked by an independent expert) how the ecu records one ignition in each of rev ranges 2 and 3
3. They can explain to you to your satisfaction (given they've done 2 above), how they are likely to find a fault some 20k miles after the event.

If they can't tell them to take a running jump!

Bert

purpleperil

1,226 posts

313 months

Monday 7th October 2013
quotequote all
Don't accept it! Tell them to escalate it with Germany. They didn't charge for mine even though it had readings in 4,5 and 6 - albeit 1 in each! It was obviously a glitch and Germany accepted it as such and no leak down test was demanded or carried out before warranty renewal.

Rockster

1,515 posts

189 months

Monday 7th October 2013
quotequote all
esuuv said:
Afternoon - everyones favourite Porsche subject i'm afraid - rev ranges.

My car is at OPC today for its 111 point check for the warranty renewal, the DME reading is showing into rev range 3 and they want 500 quid to do a compression test before they'll put the warranty on............i wouldn't have a problem with this apart from this is the reading.....

rev range 1 - 876 @ 818.9 hours
rev range 2 - 1 @ 749.9 hours
rev range 3 - 1 @ 749.9 hours

4, 5 and 6 all show zero.

car has 1400 hours on now.

As I understand it it would be just about this side of possible to get one ignition in rev range 3 (the odds / time are pretty narrow) - but on its way too and from the 3 limit the car would be reading way more than one - and its therefore a glitch?

they are telling me the compression test on RR3 is Porsche policy as of March this year - as 750 hours operating is likely before i bought the car.

Opinions appreciated.......
Well, if you want the warranty then you'll have to pay for the compression test. It is total BS in my opinion. Those "1" over revs are bogus numbers, well, not bogus but probably part of the algorithm Porsche uses to keep track of over revs and to know if the counters have been tampered with.

I'd really like to see the letter from Porsche that states this policy, just exactly what it says.

In fact you might use this: Say you're ok with the money but you want to see something official from Porsche first. Also, before call Porsche of GB and speak with a customer rep and see what you can learn before hand about this policy. What you want if possible is something official from Porsche.

My belief is if the "1" over rev numbers are bogus, an artifact of the method used to detect possible tampering of these counters, it is fraud to require someone to pay for a compression test to verify there is nothing currently wrong with the engine when the over rev counters do not report actual over revs.

tonygt3

255 posts

252 months

Monday 7th October 2013
quotequote all
Well the Question is really, do you want extended warranty ?
always worth a chat with the OPC about price
'Fraid they have you over a barrel, best get the Vaseline out.
I have now left Pcar's, because of this ECU interrogation.


esuuv said:
Afternoon - everyones favourite Porsche subject i'm afraid - rev ranges.

My car is at OPC today for its 111 point check for the warranty renewal, the DME reading is showing into rev range 3 and they want 500 quid to do a compression test before they'll put the warranty on............i wouldn't have a problem with this apart from this is the reading.....

rev range 1 - 876 @ 818.9 hours
rev range 2 - 1 @ 749.9 hours
rev range 3 - 1 @ 749.9 hours

4, 5 and 6 all show zero.

car has 1400 hours on now.

As I understand it it would be just about this side of possible to get one ignition in rev range 3 (the odds / time are pretty narrow) - but on its way too and from the 3 limit the car would be reading way more than one - and its therefore a glitch?

they are telling me the compression test on RR3 is Porsche policy as of March this year - as 750 hours operating is likely before i bought the car.

Opinions appreciated.......

sidicks

25,218 posts

250 months

Monday 7th October 2013
quotequote all
purpleperil said:
Don't accept it! Tell them to escalate it with Germany. They didn't charge for mine even though it had readings in 4,5 and 6 - albeit 1 in each! It was obviously a glitch and Germany accepted it as such and no leak down test was demanded or carried out before warranty renewal.
As far as I'm aware for the Porsche warranty:

1) Readings in range 3 do now require further investigation before a warranty can be out onto the car

2) Single readings in a range are acknowledged as computer glitches and can be ignored for the purposes of 1) above!

f1ashgordon

264 posts

165 months

Monday 7th October 2013
quotequote all
It's a glitch. How can it record 1 in RR2 if it's been up to RR3? There would have to be a minimum of 2 in RR2, as it comes back down through RR2.

Insist they speak to Germany as suggested. Ask them to explain the obvious error of a single ignition in RR2. It's horsest. It should end there.

They don't have you over a barrel at all! If you were uninformed maybe, but single readings are bks.





Edited by f1ashgordon on Monday 7th October 17:19

purpleperil

1,226 posts

313 months

Monday 7th October 2013
quotequote all
tonygt3 said:
I have now left Pcar's, because of this ECU interrogation.
Played a part in my departure too!

IMI A

9,997 posts

230 months

Monday 7th October 2013
quotequote all
They initially refused a warranty claim I had due to an alleged RR 3 so they mean business on RR3 upwards nowadays. Its got to the point where you can't drive the car and hit the limiter. Either that or change marque.

steve singh

3,995 posts

202 months

Monday 7th October 2013
quotequote all
IMI A said:
They initially refused a warranty claim I had due to an alleged RR 3 so they mean business on RR3 upwards nowadays. Its got to the point where you can't drive the car and hit the limiter. Either that or change marque.
A real disgrace - customers should go to different brands, daylight robbery.

celticstevie

332 posts

280 months

Monday 7th October 2013
quotequote all
I have recent experience of spurious readings and have it in writing from porsche that they deem them implausible

sidicks

25,218 posts

250 months

Monday 7th October 2013
quotequote all
celticstevie said:
I have recent experience of spurious readings and have it in writing from porsche that they deem them implausible
I knew I'd read this somewhere - can you copy the letter and post on the forum?!

supermono

7,464 posts

277 months

Monday 7th October 2013
quotequote all
i'm certain it's buggy and it's only a matter of time before a class action hopefully. They must know some of the figures are impossible. Mine were possible but not real yet I had to have it tested and paid for.

SM

celticstevie

332 posts

280 months

Tuesday 8th October 2013
quotequote all
sidicks said:
I knew I'd read this somewhere - can you copy the letter and post on the forum?!
See my stuff here
http://www.pistonheads.com/xforums/topic.asp?h=0&a...

Edited by celticstevie on Tuesday 8th October 01:03

Rockster

1,515 posts

189 months

Tuesday 8th October 2013
quotequote all
celticstevie said:
I have recent experience of spurious readings and have it in writing from porsche that they deem them implausible
I read the thread you supplied a link to.

Interesting.

My thoughts are that if Porsche admits some readings are spurious, implausible, then I would have to question the whole mechanism by which the over revs are recognized and logged.

My thinking is that none of the numbers then can be trusted. And given customers have been denied warranty or good will work based on these numbers really opens up a can of worms.

esuuv

Original Poster:

1,420 posts

234 months

Wednesday 9th October 2013
quotequote all
Well to close this out - finally the OPC have decided that the readings are a glitch and i now have a shiny new warranty. I wont mention the OPC the work was done at this time - but Duncan Ince at Swindon was pivotal in getting this through (thats where the car was originally put up for sale used - although I didn't buy it through that OPC)

As said above, it is a little worrying that this system that glitches, can be used to deny many thousands of pounds of warranty work.........

mollytherocker

14,463 posts

238 months

Wednesday 9th October 2013
quotequote all
esuuv said:
Well to close this out - finally the OPC have decided that the readings are a glitch and i now have a shiny new warranty. I wont mention the OPC the work was done at this time - but Duncan Ince at Swindon was pivotal in getting this through (thats where the car was originally put up for sale used - although I didn't buy it through that OPC)

As said above, it is a little worrying that this system that glitches, can be used to deny many thousands of pounds of warranty work.........
The question is, are they incompetent or just trying it on?

Neither is good, but it would be useful to know!