Discussion
hi chaps i have got my car back, after its engine re build and true to their word henley heritage it was completed in less than 4 weeks {28 days}.
many thanks to richard{the service manager} for the grief he had to put up with from me
he kept me informed on the progress from coventry and yes the car came back 2 days early top man
also thanks for the advice from lots of you tvr ers
on what i should do cheers
many thanks to richard{the service manager} for the grief he had to put up with from me
he kept me informed on the progress from coventry and yes the car came back 2 days early top man
also thanks for the advice from lots of you tvr ers
on what i should do cheers
plug said:
Good news, I should be getting my speed six cerb back next week from Henley after a rebuild mine has been gone six weeks tommorrow. Who paid for the rebuild if you don't mind me asking.
henley paid for it as i had just brought the car from them and it blew 4 days later,i have still a 12 month £5000 warranty from them.+ a warranty on the new rebuild from tvr.
good news...what I dont understand is how Henley get yours done in 4 weeks, when ours has been there since June for a top end rebuild under warranty, and was due back this week...until we got a phone call saying 'sorry lots of people on hols - will be next week now'
Do Henley have better contacts up there than Castle TVR?
was your car under a factory warranty? I wonder if thats it (ours is an aftermarket one provided by the dealer)
Im about at my wits end...and so close to telling them they can keep it for good, going all legal on the finance company/dealer and swapping it for a Noble...at least Noble understand the words 'customer service' ! ...to buy a car for £32K, drive it 3 weeks then lose it for 3 months is unreal.
<sorry for rant - its been one of those weeks!>
Do Henley have better contacts up there than Castle TVR?
was your car under a factory warranty? I wonder if thats it (ours is an aftermarket one provided by the dealer)
Im about at my wits end...and so close to telling them they can keep it for good, going all legal on the finance company/dealer and swapping it for a Noble...at least Noble understand the words 'customer service' ! ...to buy a car for £32K, drive it 3 weeks then lose it for 3 months is unreal.
<sorry for rant - its been one of those weeks!>
plug said:sorry to hear about your problem mate i hope u get it sorted soon,possibley had it back after 4 weeks because i was about to get my money back as i owned the tuscan for 4 days when it blew
Mine went after 3 1/2 months warranty have refused to pay so I am looking for Henley to pay.
Yeah - mine is in the factory...been there since End June....oh well. Im on hols for 2 weeks next Sat so not even bothering picking it up next Sat even if its ready...will be end of November by the time I can get to it now.
To be honest Ive forgotton about driving it now...I might just let them keep it and get my money back...only had it for 3 weeks before it went back. Very pee'ed off at the moment and lost all confidence in it - I want to use the thing for 15K miles a year without worry. I seem to be able to manage this in my Elise OK (I do 30K miles a year across both cars), but if the Tuscan is going to need a 3 month holiday once a year every time the followers, then valve guides, then throttle bodies pack up I think It may have to get swapped for a Noble...at least they have a service centre 2 miles from my house thats allowed to work on the engines, when the inevitable happens
<very depressed at moment>
To be honest Ive forgotton about driving it now...I might just let them keep it and get my money back...only had it for 3 weeks before it went back. Very pee'ed off at the moment and lost all confidence in it - I want to use the thing for 15K miles a year without worry. I seem to be able to manage this in my Elise OK (I do 30K miles a year across both cars), but if the Tuscan is going to need a 3 month holiday once a year every time the followers, then valve guides, then throttle bodies pack up I think It may have to get swapped for a Noble...at least they have a service centre 2 miles from my house thats allowed to work on the engines, when the inevitable happens
<very depressed at moment>
Bought my tuscan from them about 6months back - although a lot of problems - daily emails from me to them they have been excellent in fixing them as quickly as possible and keeping me informed - could do with a sofa and coffee machine in reception mind !
Lets hope the reliability improves with Mk2 which I think looks pretty good - against some of the comments around here.
Lets hope the reliability improves with Mk2 which I think looks pretty good - against some of the comments around here.
Gassing Station | Tuscan | Top of Page | What's New | My Stuff