Northern OPC Recommendations?
Northern OPC Recommendations?
Author
Discussion

Technomad

Original Poster:

753 posts

192 months

Tuesday 19th November 2013
quotequote all
We only have 3 OPCs in Scotland - Edinburgh, Glasgow and Aberdeen. I've had a fairly poor quality of response and attention to detail from from OPC Glasgow's service department (sales are fine to deal with) and am therefore rather reluctant to give them my Macan order. Edinburgh is another Sytner dealer so *may* have the same corporate issues as Glasgow, I've no experience of Aberdeen, so can anyone recommend particularly good service levels from Northern OPCs? I'm thinking particularly of Newcastle or Kendal - they're about the same driving time from me as Aberdeen.

TIA

mikecassie

673 posts

188 months

Tuesday 19th November 2013
quotequote all
Edinburgh get good reports on PCGB. I bought my Cayenne from then in the summer, so far no need of the service dept but hope they are as good as their sales dept was.

eldavo

547 posts

199 months

Tuesday 19th November 2013
quotequote all
Newcastle OPC are a friendly bunch, never bought a car there but frequent the parts department often.

If in doubt, ask to speak to Sid - been there forever and a knowledgeable and nice bloke!

Zapdos

57 posts

156 months

Wednesday 20th November 2013
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I would be interested in others experience with the Glasgow OPC, I am just dealing with them on a new purchase and can say the sales dept is fantastic however no experience of after sales and servicing.

When buying high end cars reputation is critical, i don't want to experience problems later down the road, as stated sales experience to date excellent.

Bennachie

1,091 posts

180 months

Wednesday 20th November 2013
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Another positive for Newcastle.

Mike M

41 posts

226 months

Wednesday 20th November 2013
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Newcastle branch is pretty good, they do a lot of open days with PCGB and offer extra discounts to members so they obviously work hard at customer relations!

Technomad

Original Poster:

753 posts

192 months

Wednesday 20th November 2013
quotequote all
Zapdos said:
I would be interested in others experience with the Glasgow OPC, I am just dealing with them on a new purchase and can say the sales dept is fantastic however no experience of after sales and servicing.

When buying high end cars reputation is critical, i don't want to experience problems later down the road, as stated sales experience to date excellent.
To cut a long story short, very good experience with the sales side of Glasgow OPC, much less good with the service side - combination of general failure to listen to customer and less than good attention to detail. PM on its way…

anonymous-user

83 months

Thursday 21st November 2013
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Have my Boxster and Turbo into Newcastle for servicing and MOT's very happy with their service

IainF

154 posts

284 months

Thursday 21st November 2013
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+1 for Newcastle. Good service from their workshop despite not buying my car from there. And a discount for PCGB membership.