Recovering payment from public sector employer
Recovering payment from public sector employer
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Discussion

joebongo

Original Poster:

1,517 posts

204 months

Tuesday 17th December 2013
quotequote all
Hi,

A mananger in my organisation asked me to do on-call duties which I did for a year, but when it came to the end of the financial year in April 2013 they pretended it was informal and refused payment for the work I've done, ie: trying to shirk the 5k I'm owed for doing 24/7/365.

Now this is not the case and lugging a laptop bag everywhere you go, never being out of 3G signal reach and having your phone never on silent by your bed for a year is not done through love, well not by me anyway.

As HR and the Corporate Nazi's in my organisation are seriously worse than I could possibly describe in every way (and I'm not exaggerating one bit), is anyone able to give me a pointer or two in how to decisively get them to cough?

In another thread today, Breadvan gave a very simple plan of action for when a business owes money and I wondered if I can just do the same thing?

Cheers,

Joe

Breadvan72 said:
Send a polite letter before claim explaining that you will issue proceedings if not paid within 14 days. In due course, if the claim is contested you will need to support it by evidence of how the debt was incurred. Evidence can take any form - emails, letters, invoices, a statement from you, etc.

Simple claim:

1. The Claimant is (describe business).

2. The Defendant is (describe).

3. By an agreement made on [date] [orally/in writing/evidenced by ], the Claimant agreed to supply [describe goods/services] and the Defendant agreed to pay [price].

4. The Claimant supplied [goods/services].

5. The Defendant has failed to pay for the [goods/services], despite demands that it do so.

6. The Claimant accordingly claims {3 }, plus interest pursuant to section 69 County Courts Act 1984 at 8% per annum from [30 days after invoice] until payment or at such rate and for such period as the Court shall consider appropriate.

Pot Bellied Fool

2,261 posts

266 months

Tuesday 17th December 2013
quotequote all
How do you know it's £5k you're owed?

i.e, is there some sort of paper trail you can point to (emails etc) to prove that you had an agreement to be paid £x?

Don't forget that PAYE will reduce the figure you're actually owed but you NEED to be able to prove it wasn't an informal favour...

Burrito

1,705 posts

249 months

Tuesday 17th December 2013
quotequote all
Have a look at ACAS for the general guidelines, but try to resolve it informally first. Perhaps your MD or another senior manager that you get on well with has an open door and would be willing to discuss?

If not, raise it as a grievance, again follow the guidelines, but essentially start with a letter stating your complaint. This should lead to a formal meeting to discuss the letter and evidence provided, and be followed up with investigations if required and a a form outcome/decision, which you should be able to appeal.

Once again, have a look at the ACAS guidelines or give them a call.

conanius

955 posts

227 months

Tuesday 17th December 2013
quotequote all
I do not want to air dirty laundry, but I've been there on this one.

I was owed a fair chunk, and when I said 'when shall I do the claim' I was shown part of my contract that basically says 'you are always informally on call, if you are on claimable on call, you must have prior written authorisation to submit a claim against'

I decided to not go for it, and wrote it off - like you, it was thousands. If you do go for it, you will go straight in the black book. Fair/unfair.. that will happen.

streaky

19,311 posts

278 months

Wednesday 18th December 2013
quotequote all
As above:

1) Check your contract.

2) Compile your evidence.

3) Consider the strength of your position, based on above.

4) Take the appropriate action.

Streaky

Countdown

49,307 posts

225 months

Wednesday 18th December 2013
quotequote all
You say this is public sector so it's not as if your boss will benefit financially from withholding payment due to you, so I'm not sure why he would do it?

We're you the only member of staff who was on-call or were others doing it as well? Can you prove that you attended work "out of hours" as a result of being on-call? This should help you demonstrate the existence of the agreement.

LooneyTunes

9,376 posts

187 months

Wednesday 18th December 2013
quotequote all
Countdown said:
You say this is public sector so it's not as if your boss will benefit financially from withholding payment due to you, so I'm not sure why he would do it?
Probably because he or she is or was lacking the budget and/or authority to enter into the agreement in the first place.

edc

9,633 posts

280 months

Wednesday 18th December 2013
quotequote all
Did you question this in writing after the payroll (monthly or weekly) and noticed the 'error'? What does your contract actually say about overtime or on-call payments?

davemac250

4,499 posts

234 months

Wednesday 18th December 2013
quotequote all
Most public service sectors employ on call status to avoid punitive o/t payments for calling people in to do work.

Check your t&c's over being called out when not 'on call'.

Countdown

49,307 posts

225 months

Wednesday 18th December 2013
quotequote all
davemac250 said:
Most public service sectors employ on call status to avoid punitive o/t payments for calling people in to do work.
In my experience staff get a standby allowance for the days/hours that they are ON the rota and then additional payments if they are actually called out. This might be a fixed payment (e.g. £50) or an hourly rate (which would be at least as much as the employee's normal hourly rate). Worst case scenario they would get TOIL.