Dreadful Service
Author
Discussion

Moonmonkey31

Original Poster:

18 posts

185 months

Tuesday 7th January 2014
quotequote all
So I've recently listed my car on the classifieds. I received a handful of responses (two of which looked to be scam-mails) and now can't get into my account, oh and my advert is nowhere to be seen.

To top it off, one of the genuine messages I did receive said that they left me a voicemail and someone replied saying that it was a wrong number (I used the telephone priority service offered on the advert).

I have also received a message from someone on another website saying they tried to get in contact with me..

What REALLY annoys me is that I've been emailing pistonheads (using the adverts@ email) since the second week in December and had NO reply. I also emailed the news@ email address, left messages on twitter and left 3 voicemails.

I guess I can't even call it 'service' as that implies some level of response.

All to happy to take my money though...

Garlick

40,601 posts

269 months

Tuesday 7th January 2014
quotequote all
Not good, apologies.

Relevant people have been alerted. If anyone ever has issues like this please feel free to drop me a line and I can get something sorted for you.

RS16i

944 posts

223 months

Tuesday 7th January 2014
quotequote all
On the subject of wrong numbers,I called about a car a dealer has advertised through PH today only to be told it was a private residence and they certainly didn't have a car for sale.

Yet another fault with the classifieds maybe?

Vaud

59,267 posts

184 months

Tuesday 7th January 2014
quotequote all
RS16i said:
On the subject of wrong numbers,I called about a car a dealer has advertised through PH today only to be told it was a private residence and they certainly didn't have a car for sale.

Yet another fault with the classifieds maybe?
Or a seller inputting the wrong number?

RS16i

944 posts

223 months

Wednesday 8th January 2014
quotequote all
Vaud said:
Or a seller inputting the wrong number?
Of course,always possible yes.

Just the same as it's possibly a fault in the classifieds.

Simply asking the question.

Pheedbak

704 posts

246 months

Wednesday 8th January 2014
quotequote all
Could you tell me the url of the specific ad please and I can take a look...