New windscreen
Discussion
I was out enjoying the car at the weekend when my windscreen suffered a big stone hit.Its about as bad as you can imagine without actually
breaking the glass completely.
Firstly,will this be covered by OPC warranty?
Secondly,i am with Admiral,anyone had any experience of claiming for a new windscreen that is fitted by OPC?
i honestly don't want white escort van window replacement man anywhere near my car……..
breaking the glass completely.
Firstly,will this be covered by OPC warranty?
Secondly,i am with Admiral,anyone had any experience of claiming for a new windscreen that is fitted by OPC?
i honestly don't want white escort van window replacement man anywhere near my car……..
Depending on your policy terms, Admiral will have a replacement excess of ~£75 and a cap on claims for windscreen costs. All claims have to go through their glassline or any payout is capped at £50. A windscreen claim will not change your "no claims" % discount, but they wouldn't confirm to me that a windscreen claim wouldn't be recorded as a "claim" with them come renewal time even if af full no claims discount would be applied against the claim hiked premium.
Typically they use Auto Glass, who will use a generic pattern screen if they can. It will fit and will have your aerials, tint, rain sensor gap etc but is not guaranteed to be an OEM windscreen.
Auto Glass refused to fit anywhere but their dump of a franchise location for me and would only use a generic screen. I cancelled them and bought my own screen and had a competent body shop fit it.
No P dealer I am aware of does their own glass replacement.
Typically they use Auto Glass, who will use a generic pattern screen if they can. It will fit and will have your aerials, tint, rain sensor gap etc but is not guaranteed to be an OEM windscreen.
Auto Glass refused to fit anywhere but their dump of a franchise location for me and would only use a generic screen. I cancelled them and bought my own screen and had a competent body shop fit it.
No P dealer I am aware of does their own glass replacement.
I am insured with Porsche (administered by Marsh).
I had to use Autoglass and my OPC would not help, much to my disappointment.
I had to argue the toss for some time but was eventually "allowed" to have an OEM screen. They would have fitted it at my home but I took it to them so that they had more indoor room to work in.
Did an OK job but I wished It never happened. Excess was £75 I think.
I had to use Autoglass and my OPC would not help, much to my disappointment.
I had to argue the toss for some time but was eventually "allowed" to have an OEM screen. They would have fitted it at my home but I took it to them so that they had more indoor room to work in.
Did an OK job but I wished It never happened. Excess was £75 I think.
When I needed a replacement last summer for the 991, btw also with Admiral, it was done by National Windscreens. Insisted on OEM, turned out they couldn't do anything but OEM as it was a C2S cab screen, not sure if that made the difference. Admiral were decent about the handling. Car had to go to the NW facility and yes I was sweating about it.
Can't really say I should have worried. All done without any fuss.
Something rare happened today.
I met a technician who took pride in his work,didn't rush the job and wasn't satisfied until the repair was as good as possible.
What started off as a massive stone is almost invisible now,and all done at an extremely reasonable price.
I would recommend Glassman at Glasstec to anyone who values a proper job done.
I met a technician who took pride in his work,didn't rush the job and wasn't satisfied until the repair was as good as possible.
What started off as a massive stone is almost invisible now,and all done at an extremely reasonable price.
I would recommend Glassman at Glasstec to anyone who values a proper job done.
Glassman said:

A pleasure, and thank-you.
Assuming there's stress on the screen and in normal circumstances the screen will crack sooner or later from a decent stone chip, does that type of repair elevate that possibility or can you suddenly find yourself with a large crack on the screen from what appears to be an invisible fixed chip?
HoHoHo said:
Glassman said:

A pleasure, and thank-you.
Assuming there's stress on the screen and in normal circumstances the screen will crack sooner or later from a decent stone chip, does that type of repair elevate that possibility or can you suddenly find yourself with a large crack on the screen from what appears to be an invisible fixed chip?

I've seen cracked screens where a gap, or step, can be felt in the crack suggesting the screen is - or was - under excess stress. This could be in the fitting (when the screen is 'set' in place) or other factors such as distortion in the chassis/frame/recess or a curvature issue in the glass. This 'because all chips eventually will crack' thing is not entirely true. There are different types of chip, flatter/more curved windscreens and several other factors which come into play.
In terms of repair, a properly treated, fully 'filled', and cured chip is not going to suddenly crack. An alarming number of repair technicians (across the board) continue to apply heat to the damage from the inside of the screen. All this is doing, or will do, is expand the glass. Glass expansion = cracks close, and no resin will fill into them no matter how hard you try and manipulate them. It can also take hours for the glass to cool back down so for that time, the 'repaired' chip may well look good, but it's just a matter of time before the glass contracts and the cracks reappear.
Edited by Glassman on Wednesday 26th February 20:37
Glassman said:
HoHoHo said:
Glassman said:

A pleasure, and thank-you.
Assuming there's stress on the screen and in normal circumstances the screen will crack sooner or later from a decent stone chip, does that type of repair elevate that possibility or can you suddenly find yourself with a large crack on the screen from what appears to be an invisible fixed chip?

I've seen cracked screens where a gap, or step, can be felt in the crack suggesting the screen is - or was - under excess stress. This could be in the fitting (when the screen is 'set' in place) or other factors such as distortion in the chassis/frame/recess or a curvature issue in the glass. This 'because all chips eventually will crack' thing is not entirely true. There are different types of chip, flatter/more curved windscreens and several other factors which come into play.
In terms of repair, a [b]properly[/p] treated, fully 'filled', and cured chip is not going to suddenly crack. An alarming number of repair technicians (across the board) continue to apply heat to the damage from the inside of the screen. All this is doing, or will do, is expand the glass. Glass expansion = cracks close, and no resin will fill into them no matter how hard you try and manipulate them. It can also take hours for the glass to cool back down so for that time, the 'repaired' chip may well look good, but it's just a matter of time before the glass contracts and the cracks reappear.

So in a nutshell if the chip is repaired correctly then all should be ok for the foreseeable future with no extended damage from the original area.
Good to know and I hope all technicians are as thorough as you clearly are

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