I have lost faith in all garages
I have lost faith in all garages
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161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
I have lost faith in all garages. I have been enquiring by TELEPHONE for some quotes on an old E30 325i Sport (prefacelift) to finish off all the mechanicals and get it on the road.

And I have contacted several garages and a couple responded promptly with quotes the rest even after 2 weeks I am still chasing them for a quote. What's the point ?

The work I want done is
Inspection II Labour only plus fluids
Rear bushes Labour only
SH Rear beam supply parts and labour
LSD Labour only
KDS alignment needed
MOT

Old rear beam is slightly bent
2 have got back to me out of 7 garages or private mechanics.

The 2 that replied one suggested to try a diff route as they only for new Genuine BMW parts and is expensive that route
The other replied speedily good quote but according to another BMW forum they have a "bad" reputation

What do I do :-( ??

Edited by 161BMW on Tuesday 25th February 19:42

sc0tt

18,289 posts

230 months

Tuesday 25th February 2014
quotequote all
The other 5 don't want your business.

mmm-five

12,322 posts

313 months

Tuesday 25th February 2014
quotequote all
Maybe they don't feel that they can give a proper quote and can only 'estimate' it until they actually have the car in hand?

Maybe they don't feel there's enough profit in it and expect lots of 'scope' creep from the customer, and therefore can't be bothered?

Maybe they're so busy they can't fit your work in?

rallycross

13,749 posts

266 months

Tuesday 25th February 2014
quotequote all
From the ones I know most small garages are not in the business of replying to long quotes for old project cars, they are in the business of survival and that means doing enough jobs per day/per week to pay the bills/staff and keep things going.

Quick in and out jobs, mot's, services, repairs, cash flow.

Your job on a 25 year old car could yield them less than half of the money and double the time they will get just doing regular day to day stuff.

zed4

7,248 posts

251 months

Tuesday 25th February 2014
quotequote all
Where are you based? You don't want a regular garage, you want an enthusiast garage, I used these guys, it's the sort of thing they would do I reckon....

http://www.southwaysautomotive.co.uk/

See their work here: https://www.facebook.com/SouthwaysAutomotive

steveo3002

11,201 posts

203 months

Tuesday 25th February 2014
quotequote all
you mention labour only , places want the extra £££ they make by selling you the parts, and dont need the hassle when the parts you supply are wrong/rusty/broken/fall apart in 2 weeks then have you back there or on forums moaning they did a bad job

BritishRacinGrin

26,493 posts

189 months

Tuesday 25th February 2014
quotequote all
Compared to their hoardes of paying customers wanting straightforward work, you sound a bit nit-picky. You want to supply certain parts yourself, you have all sorts of stuff wanting doing all over the car and they haven't even seen the car yet so they have no idea what's involved. Many garages don't communicate well via e-mail anyway as guess what? they're fixing cars and dealing with customers who have come in through the door with the readies!

Find a good garage you can trust by asking for recommendations from fellow BMW people in your area and by talking to them directly and in person about the work. If you can't get there, phone them. Have the work done and stump up.

Engineer1

10,486 posts

238 months

Tuesday 25th February 2014
quotequote all
doogz said:
sc0tt said:
The other 5 don't want your business.
This. You want to supply all the parts, apart from the bent beam, that you want them to source second hand for you.

Whilst it may not be the case, it reads like you want it all done on the cheap, they probably can't be bothered with the hassle.
Worse still for them done on the cheap but i bet if you have any problems you'll go after the garage. Or the parts you supply are close but not perfect so take more time and effort to fit, basically you look like a customer who will cause them more hassel than the work is worth.

Captain Muppet

8,540 posts

294 months

Tuesday 25th February 2014
quotequote all
Given how little you could trust the quote it's probably not worth them bothering with it, especially as 6 out of 7 of them aren't going to get any work from you anyway.

Dr Interceptor

8,183 posts

225 months

Tuesday 25th February 2014
quotequote all
I wouldn't reply to your email either - asking for labour only quotes on servicing, not worth the hassle.

161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
doogz said:
This. You want to supply all the parts, apart from the bent beam, that you want them to source second hand for you.

Whilst it may not be the case, it reads like you want it all done on the cheap, they probably can't be bothered with the hassle.
I wanted to supply the parts myself because so I can get the New Genuine BMW parts myself so I can be sure I will get these fitted and not some poor quality replicas.
Also I get 10% discount of New Genuine BMW parts.
The parts come with 2 year BMW Warranty.

Edited by 161BMW on Tuesday 25th February 15:38

Dr G

15,951 posts

271 months

Tuesday 25th February 2014
quotequote all
Give these fellows a call:

http://www.classiccarprojectshop.com/

They're used to working 'outside of the box' and it's run by a real enthusiast.

161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
zed4 said:
Where are you based? You don't want a regular garage, you want an enthusiast garage, I used these guys, it's the sort of thing they would do I reckon....

http://www.southwaysautomotive.co.uk/

See their work here: https://www.facebook.com/SouthwaysAutomotive
I am based in London. Nearer the West bit though.

I am just frustrated because I am looking forwards to driving my e30 again.

BritishRacinGrin

26,493 posts

189 months

Tuesday 25th February 2014
quotequote all
161BMW said:
I am just frustrated because I am looking forwards to driving my e30 again.
Stop forking about on your e-mails and take it to a garage then! smile

161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
BritishRacinGrin said:
Stop forking about on your e-mails and take it to a garage then! smile
I have rang in person to all the garages concerned.
Car has no MOT, no tax at present.
Been in driven for 2 years so would need a recovery truck to get there.

161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
doogz said:
Did you tell the garages that?

You'd be better finding a rear beam yourself, buying the new parts you'll need for it, bushes, bearings, etc, then taking the car, and going down to one of these garages, and showing them it.
I have no problems buying the parts brand new myself.
The beam I only wanted SH because is 000s for brand new.
I told the garages the parts I would supply.

santona1937

871 posts

159 months

Tuesday 25th February 2014
quotequote all
Find a garage you feel you can trust. GO talk to them. YOu need to do this in person not by email.

r11co

6,244 posts

259 months

Tuesday 25th February 2014
quotequote all
It is too late to do this now, but my tactic would have been to split the job - get one or two things done first. Then you could have established a rapport with the garage and check out how well they do the work, and they would see that you are a reasonable person to deal with.

Presenting them with a long list might seem efficient to you, but I reckon you've come across as being officious.

161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
doogz said:
You can't swing a spanner yourself? None of those jobs sounds particularly difficult.
Sorry dogz I am unskilled with the spanner. Hence I wouldn't other wise ask professional garages.

161BMW

Original Poster:

1,859 posts

194 months

Tuesday 25th February 2014
quotequote all
r11co said:
It is too late to do this now, but my tactic would have been to split the job - get one or two things done first. Then you could have established a rapport with the garage and check out how well they do the work, and they would see that you are a reasonable person to deal with.

Presenting them with a long list might seem efficient to you, but I reckon you've come across as being officious.
I only presented the long list because I just wanted the whole lot done in one go.
I see what u mean though
Is just annoying.