Tinted windows - do they void official porsche warranty?
Tinted windows - do they void official porsche warranty?
Author
Discussion

NewbieP99

Original Poster:

165 posts

164 months

Monday 3rd March 2014
quotequote all
Any idea!?

Pope

2,653 posts

276 months

Monday 3rd March 2014
quotequote all
Essentially, anything non-genuine installed/fitted to the car will invalidate the Warranty; end of.

alexisn

248 posts

164 months

Wednesday 5th March 2014
quotequote all
Wrong, ask your OPC or Porsche GB, I think you will find that they are OK. A lot has happened with recent legislation affecting the scope of warranties.

Popolou

1,253 posts

236 months

Wednesday 5th March 2014
quotequote all
alexisn said:
Wrong, ask your OPC or Porsche GB, I think you will find that they are OK. A lot has happened with recent legislation affecting the scope of warranties.
Can you point us in the right direction on the changes?
Pops

sidicks

25,218 posts

250 months

Wednesday 5th March 2014
quotequote all
alexisn said:
Wrong, ask your OPC or Porsche GB, I think you will find that they are OK. A lot has happened with recent legislation affecting the scope of warranties.
Wrong, the official Porsche extended "warranty" is in fact an insurance policy, not a warranty.

The underwriter sets the terms, not your OPC and not Porsche GB. Pope is correct.

The rules for the new car warranty are different.

Edited by sidicks on Wednesday 5th March 11:58

DT398

1,946 posts

177 months

Wednesday 5th March 2014
quotequote all
I thought the first two years of factory warranty allowed you to do more or less as you pleased? The 3rd year warranty is the insurance policy and could cause an issue?

alexisn

248 posts

164 months

Wednesday 5th March 2014
quotequote all
Here is a link to Parr who have taken the trouble to expand.

http://www.parr-uk.co.uk/servicing/block-exemption...

I have been in touch with my OPC and Porsche GB warranties dept who confirm that the extended warranty, not just the new, is not voided by VAT registered companies working on your car, to the required schedule or standard using Porsche parts. The use of non Porsche parts is also debatable in view of legislation but always better to confirm with Porsche. Porsche also confirm that the warranty both new and used is with them, the underwriters are just that, Porsche make the decisions.

Edited by alexisn on Wednesday 5th March 12:33

sidicks

25,218 posts

250 months

Wednesday 5th March 2014
quotequote all
alexisn said:
Here is a link to Parr who have taken the trouble to expand.

http://www.parr-uk.co.uk/servicing/block-exemption...

I have been in touch with my OPC and Porsche GB warranties dept who confirm that the extended warranty, not just the new, is not voided by VAT registered companies working on your car, to the required schedule or standard using Porsche parts. The use of non Porsche parts is also debatable in view of legislation but always better to confirm with Porsche. Porsche also confirm that the warranty both new and used is with them, the underwriters are just that, Porsche make the decisions.

Edited by alexisn on Wednesday 5th March 12:33
Block exemption does not apply to insurance policies, as I understand it.....


alexisn

248 posts

164 months

Wednesday 5th March 2014
quotequote all
Well it does, just ring Porsche.

sidicks

25,218 posts

250 months

Wednesday 5th March 2014
quotequote all
alexisn said:
Well it does, just ring Porsche.
Porsche GB who do NOT provide or underwrite the insurance policy and hence who CANNOT dictate the terms of that policy?

alexisn

248 posts

164 months

Wednesday 5th March 2014
quotequote all
Why don't you do some research and determine the facts? Who determines whether a claim is honoured, Porsche or a insurance rep? If Porsche GB put something in writing then they are committing themselves and if you like their underwriters to what they say. Porsche insist that they provide the insurance.

Edited by alexisn on Wednesday 5th March 17:49

Ady128

537 posts

172 months

Wednesday 5th March 2014
quotequote all
Tinted windows? No! They're naff.

sidicks

25,218 posts

250 months

Wednesday 5th March 2014
quotequote all
alexisn said:
Why don't you do some research and determine the facts? Who determines whether a claim is honoured, Porsche or a insurance rep?
Facts?? (you do realise you've linked to an judgement from over 10 years ago, and this is you 'recent legislation'...??!!)

Small claims may be delegated to the OPC. Larger claims will require authorisation from the underwriter / insurer.

alexisn said:
If Porsche GB put something in writing then they are committing themselves and if you like their underwriters to what they say.
Porsche / OPC have no authority whatsoever to commit their independent underwriters to anything.

alexisn said:
Porsche insist that they provide the insurance.
Did you read the small print? Do you believe everything the OPC tell you...??

Edited by sidicks on Wednesday 5th March 20:37

red_slr

20,694 posts

218 months

Wednesday 5th March 2014
quotequote all
My understanding was that for the extended warranty you cant do anything outside of OE.

If on renewal of policy the inspecting dealer accepts the car, and thus the contract is formed - then yes you are ok.

But if before the contract is formed they refuse to make and offer due to the non OE parts there is not a lot you can do. (heard of this a few times)

Once you accept the contract, during the period of the policy, you must abide by the terms of the contract.

alexisn

248 posts

164 months

Thursday 6th March 2014
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No the legislation is not 10 yrs old, read the link again. Get up to date. If Porsche say they will do something then they will, it is a Porsche extended warranty. But you can easily resolve this by contacting Porsche and enlightening yourself, not to difficult.

sidicks

25,218 posts

250 months

Thursday 6th March 2014
quotequote all
alexisn said:
No the legislation is not 10 yrs old, read the link again. Get up to date. If Porsche say they will do something then they will, it is a Porsche extended warranty. But you can easily resolve this by contacting Porsche and enlightening yourself, not to difficult.
For the last time, it's NOT a Porsche warranty, it's an insurance product which is not backed or underwritten by Porsche.

alexisn

248 posts

164 months

Thursday 6th March 2014
quotequote all
You had better tell Porsche then, they are obviously not in possession of your wisdom on this matter.

sidicks

25,218 posts

250 months

Thursday 6th March 2014
quotequote all
alexisn said:
You had better tell Porsche then, they are obviously not in possession of your wisdom on this matter.
You've spoken to all of "Porsche"?

And yet on this thread, someone from Porsche has confirmed my comments and contradicted yours. Maybe you don't know anywhere near as much as you think you do....
frown

alexisn

248 posts

164 months

Thursday 6th March 2014
quotequote all
Who has confirmed your comments from Porsche? I at least have contacted the warranty department of Porsche GB.

sidicks

25,218 posts

250 months

Thursday 6th March 2014
quotequote all
alexisn said:
Who has confirmed your comments from Porsche? I at least have contacted the warranty department of Porsche GB.
Congratulations!