Linnworks or Brightpearl anyone prefer the newcomer
Discussion
We have just started to use Linnworks on one of our accounts to test it.
So far so good.
Little hard to get to know but give it some time and it works a charm.
Not sure how it will work on our bigger accounts, but on smaller it seems pretty good.
Not heard of Brightpearl but will certainly be checking it out now
So far so good.
Little hard to get to know but give it some time and it works a charm.
Not sure how it will work on our bigger accounts, but on smaller it seems pretty good.
Not heard of Brightpearl but will certainly be checking it out now
Depends how much of a stock control system you want. Just been playing around with Linnworks for a client of mine for a few months. In the end, for what they want from it, we've decided to go with a CSV upload straight into his Magento website (70k line items/products), which will then push items out eBay and Amazon using the M2EPro extension. We found Linnworks was just an additional expense for what they want.
For the money you'll pay a month on Linnworks or Brightpearl, is there not something you can either add to your Magento store or have developed?
For the money you'll pay a month on Linnworks or Brightpearl, is there not something you can either add to your Magento store or have developed?
Jammy yes we can do the magento add on but my brief experience of magento is add a module lose something ie it's easy to break , our new site needs about a year of tweeting to be near perfect and I hate the thought of it crashing all the time. On the plus side we have time to look at all 3 solutions.
chowiekid said:
Little hard to get to know but give it some time and it works a charm.
100% agree with this. We use Linnworks to manage Ebay, Amazon UK, Amazon France and Amazon Germany and it's pretty seamless once you get used to it. Some of the ways you have to do things are a bit odd at times, but I use Windows 8 so I'm used to odd.Not heard of Brightpearl - the other option was Channel Grabber when we were looking and I didn't hear good things about it.
Linnworks... they release untested software constantly.
We have asked for pretty basic stuff relating to existing features that we appear to be the only user of and they dont work properly.
The forcing of customers to cloud for an OMS is insane in our opinion.
If you do any significant volume or value would avoid.
We have asked for pretty basic stuff relating to existing features that we appear to be the only user of and they dont work properly.
The forcing of customers to cloud for an OMS is insane in our opinion.
If you do any significant volume or value would avoid.
Thanks chaps - the web company I am with are Magento experts but not ecommerce specialists - its something they want to be but I am not letting them learn at my expense! We need to balance the usual 3rd party platform stuff with multiple language front ends, currencies and still manage stock - some of it on consignment in 4 countries - even the Linnworks guy had to come back to us.
Surely were not the first to do this? I suggested to amazon they sell their own apps / bolt ones to be told ominously its on their radar!!
Surely were not the first to do this? I suggested to amazon they sell their own apps / bolt ones to be told ominously its on their radar!!
DSLiverpool said:
I suggested to amazon they sell their own apps / bolt ones to be told ominously its on their radar!!
That is the stuff of nightmares.This past week Amazon have deleted information from over 400 of our listings. They have eventually admitted to a techical fault or "something like that" however they can't put the information back on.
They have suggested I use their "flat file loader" however when I pointed out that this does not work with the niche OS I use (MS Windows 7 and 8) their solution was to "find a computer with MS Vista". So to use their tool, I have to use an OS at least 2 generations old.
Like I said, the stuff of nightmares.
I'd trust some moody download off Vuze rather than something Amazon have had their hands on.
northwest monkey said:
That is the stuff of nightmares.
This past week Amazon have deleted information from over 400 of our listings. They have eventually admitted to a techical fault or "something like that" however they can't put the information back on.
They have suggested I use their "flat file loader" however when I pointed out that this does not work with the niche OS I use (MS Windows 7 and 8) their solution was to "find a computer with MS Vista". So to use their tool, I have to use an OS at least 2 generations old.
Like I said, the stuff of nightmares.
I'd trust some moody download off Vuze rather than something Amazon have had their hands on.
Do you not manage product data in a dedicated tool? Like a PIM application?This past week Amazon have deleted information from over 400 of our listings. They have eventually admitted to a techical fault or "something like that" however they can't put the information back on.
They have suggested I use their "flat file loader" however when I pointed out that this does not work with the niche OS I use (MS Windows 7 and 8) their solution was to "find a computer with MS Vista". So to use their tool, I have to use an OS at least 2 generations old.
Like I said, the stuff of nightmares.
I'd trust some moody download off Vuze rather than something Amazon have had their hands on.
rich1231 said:
northwest monkey said:
That is the stuff of nightmares.
This past week Amazon have deleted information from over 400 of our listings. They have eventually admitted to a techical fault or "something like that" however they can't put the information back on.
They have suggested I use their "flat file loader" however when I pointed out that this does not work with the niche OS I use (MS Windows 7 and 8) their solution was to "find a computer with MS Vista". So to use their tool, I have to use an OS at least 2 generations old.
Like I said, the stuff of nightmares.
I'd trust some moody download off Vuze rather than something Amazon have had their hands on.
Do you not manage product data in a dedicated tool? Like a PIM application?This past week Amazon have deleted information from over 400 of our listings. They have eventually admitted to a techical fault or "something like that" however they can't put the information back on.
They have suggested I use their "flat file loader" however when I pointed out that this does not work with the niche OS I use (MS Windows 7 and 8) their solution was to "find a computer with MS Vista". So to use their tool, I have to use an OS at least 2 generations old.
Like I said, the stuff of nightmares.
I'd trust some moody download off Vuze rather than something Amazon have had their hands on.

DSLiverpool said:
I think it will be Magento add ons as we need 4000+ SKUs - didnt realise it was so much - cheaper getting 5 apprentices in to do it manually
Nearly 30,000 here 
We looked at Magento and were an Enterprise customer for 2 years. Magento for us was crippled by their incredibly bad support. So we wont be going back that way. We did purchase a ERP mod for Magento before we went for a separate ERP/OMS system. It looked quite good but still reliant on the woeful Order management process in Magento.
Edited by rich1231 on Wednesday 2nd April 16:33
Quick update on this to say we have made a huge mistake choosing brightpearl, if anyone really needs to know then PM me but unless you sell ITEM A on platform B and C not ITEM A and A+ on platform B and C you will be ok, the second it gets slightly none standard the platform and the support cannot cope.
Gutted!
Gutted!
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