Just want to check there is nothing dodgy here.

[Du1point8]

Person A buys goods off Company B.

Pays by balance transfer to company B.

Before Company B can ship goods to Person A, Person A asks for refund as doesnt think they will work anymore which is not an issue.

However the details that Person A has given to Company B for the refund do not match the details that were used to pay in the first place.

Details for refund are Person As details, however when the balance transfer was originally made there were done by Person B?

Is there anything dodgy going on here that anyone can think of? Can a balance transfer be reversed at any time? Ie can person B say that person A was not authorised to transfer the money to company B and get the money taken back, or since its a transfer its final and there is no way to reverse or get it back?

Just thought it was strange that the refund details are different to the payers details... company B has always dealt with Person A via phone and email so no issues when a refund is issued with a receipt of refund as its all logged on email server.

[CharlieBangBang]

Perhaps person A is laundering the money. Buying air tickets is a frequent vehicle for that. Buy the ticket then cancel the flight and take a refund minus any deposit.

[Du1point8]

CharlieBangBang said:

Perhaps person A is laundering the money. Buying air tickets is a frequent vehicle for that. Buy the ticket then cancel the flight and take a refund minus any deposit.

I was thinking money laundering and want to make sure the company is protected and we dont suddenly have £400+ missing as that is the product price the person bought at.

What is the best option? Talk to the bank and see what they say about the money coming from person B and now person A wants it sending to him.

Then if they say that it has to go back to Person B then talk to person A and state that to them.

Could be as simple as a joint bank account and one person B can be fitted on the reference and hence person A is not on there.

[johnny fotze]

It hurt, but I think I follow you. To protect yourself you must return the money to whence it came; if it came from account A, refund it to account A, not account B C or D; if it came from Mr x, refund it to Mr x, not Mrs x, Mr x jnr, or Mr x's representative. In other words; you only ever return money into the hand that gave it.

PLEASE NOTE- as far as I am aware there is no legal basis to the above information, it is only the rule I follow to ensure my tools are returned if I allow others to use them i.e. I handed to YOU, it is not returned until YOU hand it back to ME.

[Du1point8]

That was the advice given by the Bank when I rang.

Its all resolved now... Person A is not on the reference and only person B is as the reference is too small to have both names.

However as I have found out the Bank can see the sortcode and account number of those that have sent payments, I just verified that the sort code and account Im sending it to is the same one so no issues.

Not seen this before but was useful learning curve.