RE: Toyota recall official details
RE: Toyota recall official details
Wednesday 9th April 2014

Toyota recall official details

Toyota confirms 35K RAV4, Hilux, Yaris and Urban Cruiser models affected in UK



A Toyota recall is in the news again. In this instance there are three potential faults across four models, with 35,124 UK cars involved as part of over six million worldwide.


In its press release Toyota states that there have been no reports of any accidents or injuries relating to the vehicle issues. Toyota is now launching an inspection and repair programme at no charge for all customers, who can check if their car is part of the recall at the Toyota website.

A spiral cable assembly defect has been identified on RAV4s and Hiluxes built between June 2004 and December 2010. A retainer in the airbag unit could become damaged and potentially cut connectivity to the driver's airbag. Any issue should be highlighted by an airbag warning light.

Toyota will fit an improved spiral cable to all the 24,785 UK cars being recalled (the split nearly even between the two models). The work should take about an hour.

A seat spring rail issue in Yaris and Urban Cruiser models built between January 2005 and August 2010 affects 10,339 cars. The spring has been identified as weak and susceptible to breaking under frequent use. Therefore it may not lock into position or could move in a crash. New springs will be fitted where required, taking between 40 and 90 minutes at Toyota.


Toyota has also discovered a steering column bracket problem on 1,293 of the 10,000 Yarises and Urban Cruisers being recalled. A weld that connects the bracket to the instrument panel may break when 'the steering wheel is repeatedly turned with full force'. Second-gen Yarises with the tilt/telescopic steering wheel adjustment and Urban Cruisers built between September 2005 and February 2009 are in this part of the recall. An extra bracket will be fitted to all cars by Toyota even without damage; those affected will get replacement instrument panel reinforcement. The steering column bracket fix will take between 2.5 and 4.5 hours.

All owners involved in the recall will be contacted by Toyota imminently. As well as the website, Toyota customers can phone the recall helpline on 0800 1388744 for more information.

 

Author
Discussion

Madkat

Original Poster:

1,147 posts

201 months

Wednesday 9th April 2014
quotequote all
Great to see a manufacturer so dedicated to maintaining a standard and addressing known problems. Maybe backed into a corner based on the previous recall debacle but at least they're doing something about it that is more than can be said for a lot of manufacturers.

TommyBuoy

1,298 posts

196 months

Wednesday 9th April 2014
quotequote all
Still looking out for cars built almost 10 years ago - that's good work by Toyota.

renaultgeek

473 posts

177 months

Wednesday 9th April 2014
quotequote all
TommyBuoy said:
Still looking out for cars built almost 10 years ago - that's good work by Toyota.
or trying not to get sued?

Ullevi

349 posts

199 months

Wednesday 9th April 2014
quotequote all
Madkat said:
Great to see a manufacturer so dedicated to maintaining a standard and addressing known problems. Maybe backed into a corner based on the previous recall debacle but at least they're doing something about it that is more than can be said for a lot of manufacturers.
Indeed.

Especially as no actual injuries/ incidents have been reported, this seems very much a preventative approach.

Makes you wonder how many other manufacturers have similar issues and choose to ignore them.


TobesH

550 posts

236 months

Wednesday 9th April 2014
quotequote all
What horrid cars they are - they are the blight of our roads, normally the head on a traffic snake! They should recall them, then crush'em

TommyBuoy

1,298 posts

196 months

Wednesday 9th April 2014
quotequote all
renaultgeek said:
TommyBuoy said:
Still looking out for cars built almost 10 years ago - that's good work by Toyota.
or trying not to get sued?
Oh so cynical wink

When does a companies responisibilty for this these type of failures end?

kambites

71,459 posts

250 months

Wednesday 9th April 2014
quotequote all
Great to see Toyota maintaining their customer service on such old cars.

DrDoofenshmirtz

16,952 posts

229 months

Wednesday 9th April 2014
quotequote all
Toyota make such well built reliable cars - I do wonder if they're being a little too honest for their own good?
Stupid people will see the headlines and think 'Toyota = unreliable', when in actual fact it means they've found a 'potential' issue (never actually been an issue) and are putting it right.
Most other manufacturers would simply be in denial or sweep such things under the carpet.

Good on Toyota - possibly one of the best & most honest manufacturers out there?

eybic

9,212 posts

203 months

Wednesday 9th April 2014
quotequote all
I agree with the general consensus that it's a good move on their part, there are other manufacturers that avoid issues like these until they cause a problem.

I did hear that as a result of their big one regarding the accelerator pedal a few years ago that they made a lot of sales.

RacerMike

4,913 posts

240 months

Wednesday 9th April 2014
quotequote all
I just don't get this. They seem to be committing brand suicide by worrying everyone about issues that probably every 10 year old car has! Fair play for them for being so conscientious at to fix these issues, but I don't see BMW, VW or Renault doing the same....and they're image seems less damaged as a result.

Madkat

Original Poster:

1,147 posts

201 months

Wednesday 9th April 2014
quotequote all
RacerMike said:
I just don't get this. They seem to be committing brand suicide by worrying everyone about issues that probably every 10 year old car has! Fair play for them for being so conscientious at to fix these issues, but I don't see BMW, VW or Renault doing the same....and they're image seems less damaged as a result.
It may just be in the publics mindset to look out for Toyota recalls more prominently where they couldn't care less about other manufacturer ones. But then that says more about people's ignorance than the attentive nature of Toyota recalls.

sorrel

223 posts

167 months

Wednesday 9th April 2014
quotequote all
TobesH said:
What horrid cars they are - they are the blight of our roads, normally the head on a traffic snake! They should recall them, then crush'em
Intelligent comment.

Henry Fiddleton

1,597 posts

206 months

Wednesday 9th April 2014
quotequote all
Well done for fixing cars they have sold.

I wish the media would understand this.

German brands - take note!

ghibbett

1,919 posts

214 months

Wednesday 9th April 2014
quotequote all
Two words: Product Liability

You need to be squeaky clean, especially in the USA. There's no way Toyota would issue these recalls without there being a genuine reason (read: safety risk).

As a side note, there are plenty of un-publicly documented 'recalls'. They're called service actions and are deemed to not be significant enough to warrant a (very expensive) recall.

ajprice

33,319 posts

225 months

Wednesday 9th April 2014
quotequote all
Is it good that they are fixing 10 year old cars, or bad that they took 10 years to find out what they built wasn't up to standard?

thatdude

2,660 posts

156 months

Wednesday 9th April 2014
quotequote all
ajprice said:
Is it good that they are fixing 10 year old cars, or bad that they took 10 years to find out what they built wasn't up to standard?
I think it's more of a case of they keep a good eye out. Nothing can really be tested for a decade before begin signed off and put to market, so toyota are doing the next best thing - something they felt would last a lifetime during their testing, has shown up (over time) to be a potential faliiure-point. They recognise it is something that should never go wrong, that it isnt a service item and can occur through normal driving conditions and they are fixing it...good on them!

Cyder

7,186 posts

249 months

Wednesday 9th April 2014
quotequote all
RacerMike said:
I just don't get this. They seem to be committing brand suicide by worrying everyone about issues that probably every 10 year old car has! Fair play for them for being so conscientious at to fix these issues, but I don't see BMW, VW or Renault doing the same....and they're image seems less damaged as a result.
They're not recalling them for fun, they'll spend millions if not billions on this recall alone and it'll be, as someone else rightly says, an arse covering exercise to avoid being sued further down the line when someone has an accident.

All manufacturers are doing it constantly, but Toyota shows up prominently because of a) the volume of vehicles involved and b) the media and public remember the big recent campaigns they've had regarding the throttle pedal and other items.

renaultgeek

473 posts

177 months

Wednesday 9th April 2014
quotequote all
TommyBuoy said:
renaultgeek said:
TommyBuoy said:
Still looking out for cars built almost 10 years ago - that's good work by Toyota.
or trying not to get sued?
Oh so cynical wink

When does a companies responisibilty for this these type of failures end?
When it can be proven that the problem was not there at the start of the lifecycle.

richs2891

906 posts

282 months

Wednesday 9th April 2014
quotequote all
Please let it bring the cost of 2nd hand Land Cruiser down
Fingers crossed for purely selfish reasons - that I fancy one

mhj

19 posts

149 months

Wednesday 9th April 2014
quotequote all
Recalls on old cars happen all the time. My parents got one recently for the Airbag on their 10 year old Ignis, and before that for excessive corrosion on the previous Swift. It had already rotted away and was awaiting scrapping!