Who knew that buying a car was so bloody expensive
Who knew that buying a car was so bloody expensive
Author
Discussion

The Moose

Original Poster:

23,676 posts

238 months

Thursday 10th April 2014
quotequote all
Ok, so maybe this is a bit of a rant, however I'm in the market for a new car - something for my road trip (as per my other thread). I found a few cars that were of interest and narrowed it down to 2 that I like.

So, rather than doing the "wats url best price init blud" on email, I pick up the phone to call the owners of these 2 cars.

Obviously I liked one more than the other as I was on the phone to them for 25 mins and 10 mins, however these ended up costing me £15 and £5 to call. So £20 for 35 mins of calling seems to me to be one hell of a lot of money!

Who exactly is profiting from this?

Centurion07

10,395 posts

276 months

Thursday 10th April 2014
quotequote all
Eh?!

randlemarcus

13,646 posts

260 months

Thursday 10th April 2014
quotequote all
http://www.pistonheads.com/gassing/topic.asp?h=0&a...

Surely you noticed the enormous warnings? wink

PAUL RUN

136 posts

192 months

Thursday 10th April 2014
quotequote all
can only imagine thats a mobile call to another mobile...
rather than the 1p per min BT home phone line...
call me old fashion if you like....
hahaha....

The Moose

Original Poster:

23,676 posts

238 months

Thursday 10th April 2014
quotequote all
Centurion07 said:
Eh?!
PhoneSafe I think it's called.

Pesty

42,655 posts

285 months

Thursday 10th April 2014
quotequote all
Well I didn't know that. frown


Riknos

4,701 posts

233 months

Thursday 10th April 2014
quotequote all
PAUL RUN said:
can only imagine thats a mobile call to another mobile...
rather than the 1p per min BT home phone line...
call me old fashion if you like....
hahaha....
You're wrong. It's called phonesafe.

Spare tyre

12,547 posts

159 months

Thursday 10th April 2014
quotequote all
middle man innit

whoami

13,200 posts

269 months

Thursday 10th April 2014
quotequote all
The Moose said:
Ok, so maybe this is a bit of a rant, however I'm in the market for a new car - something for my road trip (as per my other thread). I found a few cars that were of interest and narrowed it down to 2 that I like.

So, rather than doing the "wats url best price init blud" on email, I pick up the phone to call the owners of these 2 cars.

Obviously I liked one more than the other as I was on the phone to them for 25 mins and 10 mins, however these ended up costing me £15 and £5 to call. So £20 for 35 mins of calling seems to me to be one hell of a lot of money!

Who exactly is profiting from this?
Pistonheads profits from it.

The Moose

Original Poster:

23,676 posts

238 months

Thursday 10th April 2014
quotequote all
The real kick in the nuts is that the one car that I was really keen to buy, I agreed a deal (on that expensive call) to collect 36 hours later, the chap sold it to someone else (for the same price!!) in the meantime.

anonymous-user

83 months

Thursday 10th April 2014
quotequote all
The Moose said:
PhoneSafe I think it's called.
Great branding if ever I saw it rolleyes



Mr Will

13,719 posts

235 months

Thursday 10th April 2014
quotequote all
whoami said:
Pistonheads profits from it.
The company profiting the most is your mobile network - they are the one ramping up the charges.

Vodafone makes several pounds off my every time I use my "unlimited" contract to call a freephone number mad

The Moose

Original Poster:

23,676 posts

238 months

Thursday 10th April 2014
quotequote all
Mr Will said:
whoami said:
Pistonheads profits from it.
The company profiting the most is your mobile network - they are the one ramping up the charges.

Vodafone makes several pounds off my every time I use my "unlimited" contract to call a freephone number mad
Kinda not the point really - calling a freephone number costs them money (they have to operate their cell network) and I'd imagine the cost to them is probably about the same as you dialling a normal landline. Also, in your contract you agreed that you'd pay more for the freephone numbers (hence why 3 are, I believe, now offering free mobile-freephone calls trying to differentiate themselves).

You expect to be charged when you dial a 08 number from your mobile to call British Gas (or whichever company you're calling), whereas one doesn't expect to be charged so much money to call someone to try to buy their car.

Mr Will

13,719 posts

235 months

Thursday 10th April 2014
quotequote all
The Moose said:
calling a freephone number costs them money (they have to operate their cell network) and I'd imagine the cost to them is probably about the same as you dialling a normal landline. Also, in your contract you agreed that you'd pay more for the freephone numbers (hence why 3 are, I believe, now offering free mobile-freephone calls trying to differentiate themselves).
It costs them money when I call a landline. It costs them money when I call a mobile on their network. It costs them even more money when I call a mobile on another network. All these things are included in my "unlimited" number of minutes - why should 08 numbers be any different?

(Yes, I know its in the contract and yes, I did agree to it knowingly. I still don't like it.)

The Moose

Original Poster:

23,676 posts

238 months

Thursday 10th April 2014
quotequote all
Mr Will said:
The Moose said:
calling a freephone number costs them money (they have to operate their cell network) and I'd imagine the cost to them is probably about the same as you dialling a normal landline. Also, in your contract you agreed that you'd pay more for the freephone numbers (hence why 3 are, I believe, now offering free mobile-freephone calls trying to differentiate themselves).
It costs them money when I call a landline. It costs them money when I call a mobile on their network. It costs them even more money when I call a mobile on another network. All these things are included in my "unlimited" number of minutes - why should 08 numbers be any different?

(Yes, I know its in the contract and yes, I did agree to it knowingly. I still don't like it.)
So you're saying that it's acceptable to pay those sorts of figures when trying to buy a vehicle?

As I said, it's always been the case that you pay a st load to call 08* numbers from a mobile. It hasn't always been the case that you pay a st load when calling someone about a car for sale.

Not only that, but the phonesafe numbers are the con that is 070* so people think it's just a normal 07* number but instead get raped on the call costs.

Out of interest, can you tell which side of the fence I'm on?!

GOG440

9,298 posts

219 months

Thursday 10th April 2014
quotequote all
There were several massive rants on here about phonesafe recently. PH claim they dont make any money off it but I'm not convinced.
Phonesafe would massively put me off buying a car, I'm not going to waste £30 to ring someone, unless they are in the outer hebrides I would rather put the £30 in my car in fuel and go talk to the seller.

boyse7en

8,171 posts

194 months

Thursday 10th April 2014
quotequote all
Can you not just use the phone safe number for the thirty seconds it takes to give the vendor your number and ask them to ring you back? Or ask for their mobile/landline no. and call them?

Tattooboy

7,946 posts

207 months

Thursday 10th April 2014
quotequote all
Mr Will said:
whoami said:
Pistonheads profits from it.
The company profiting the most is your mobile network - they are the one ramping up the charges.

Vodafone makes several pounds off my every time I use my "unlimited" contract to call a freephone number mad
Just google "calling 0800 from a mobile" there are a number of ways around being charged for making supposed free 0800 calls on your mobile smile HTH


jimmy156

3,833 posts

216 months

Thursday 10th April 2014
quotequote all
GOG440 said:
There were several massive rants on here about phonesafe recently. PH claim they dont make any money off it but I'm not convinced.
Phonesafe would massively put me off buying a car, I'm not going to waste £30 to ring someone, unless they are in the outer hebrides I would rather put the £30 in my car in fuel and go talk to the seller.
I thought PH had been quite open about the fact that they do make a small profit from the phonesafe tie up.

Personally i think its quite obvious that your are not calling a normal mobile number (phonesafe logo next to the number) and i either wouldn't use that number or i'd use a landline to call it.

The Moose

Original Poster:

23,676 posts

238 months

Thursday 10th April 2014
quotequote all
jimmy156 said:
GOG440 said:
There were several massive rants on here about phonesafe recently. PH claim they dont make any money off it but I'm not convinced.
Phonesafe would massively put me off buying a car, I'm not going to waste £30 to ring someone, unless they are in the outer hebrides I would rather put the £30 in my car in fuel and go talk to the seller.
I thought PH had been quite open about the fact that they do make a small profit from the phonesafe tie up.

Personally i think its quite obvious that your are not calling a normal mobile number (phonesafe logo next to the number) and i either wouldn't use that number or i'd use a landline to call it.
For reference, those calls would have still cost me over a tenner on the landline. Still not ideal. Why not just use a real phone number rolleyes