How to make phoneco release witheld caller details.
How to make phoneco release witheld caller details.
Author
Discussion

hairyben

Original Poster:

8,516 posts

214 months

Thursday 10th April 2014
quotequote all
How can this be done?

Backstory is I was short with a scammer who's taken it upon himself to repeatedly call back and make silly noises.

Plod informed but I'm not hopefull.

I know this weirdos UK based and I know that vodafone (who under duress admitted they) have the number on their system

Changing number and or blocking witheld numbers are not options.


Retroman

975 posts

164 months

Thursday 10th April 2014
quotequote all
Vodaphone would only be able to release the details to the police due to data protection act laws.

Snowboy

8,028 posts

182 months

Thursday 10th April 2014
quotequote all
I doubt if they'll give you the number.
But, if you report that he's making you feel threatened then they might have to deal with it.

I'm sure there are laws about harassment that could be used here.

elanfan

5,527 posts

258 months

Thursday 10th April 2014
quotequote all
Looks like you need to make a formal complaint to the Police then!

ging84

9,548 posts

177 months

Thursday 10th April 2014
quotequote all
I wonder if anyone has ever gone down the dpa subject assess request root with this.
The phone company has data on who has been phoning you, and you want it

Chozza

808 posts

183 months

Thursday 10th April 2014
quotequote all
ging84 said:
I wonder if anyone has ever gone down the dpa subject assess request root with this.
The phone company has data on who has been phoning you, and you want it
But the caller has privacy rights as well , so this will go nowhere.. The only exceptions being emergency services or requests under RIPA.. ( so Police need to request this information via telcos police liaison department)

bobthebench

398 posts

294 months

Thursday 10th April 2014
quotequote all
You can apply to the court to compel incoming phone records to be released if you can show just cause. We get it all the time with mobile phone offences as people try to prove they were not making a call at the time. In Scotland it's called an application for specification of documents. Not sure what it's called south of the border. There are court costs, then a fee to the phone co in the order of £250 too.

Cat

3,134 posts

300 months

Thursday 10th April 2014
quotequote all
If you don't get a positive response from the Police ask them to explain why it is not an offence in terms of s.127(2) of the Communications Act 2003. It doesn't require you to feel threatened or harassed for the offence to be committed.

Cat

Mojooo

13,291 posts

211 months

Friday 11th April 2014
quotequote all
Given the recent report about Police 'snooping' on so many people by making RIPA requests they might be reluctant to add to their stats for such petty issues!


Eclassy

1,201 posts

153 months

Friday 11th April 2014
quotequote all
Cat said:
If you don't get a positive response from the Police ask them to explain why it is not an offence in terms of s.127(2) of the Communications Act 2003. It doesn't require you to feel threatened or harassed for the offence to be committed.

Cat
Sadly you will get no joy from the police (at least not in London). Issues like this are so far down the list of their worries.

I am no fan of the police but I am starting to understand what the cuts are doing to the service. Imagine visiting a (soon to be closed down) police station and there is just the front desk staff and an almost rookie PC in the entire building!

Unless it is a murder, an assault where blood is drawn, a revenue generating motoring offence or acting as revenue protection/recovery officers for large retailers, your issue is way down the list.

DanL

6,590 posts

296 months

Friday 11th April 2014
quotequote all
hairyben said:
How can this be done?

Backstory is I was short with a scammer who's taken it upon himself to repeatedly call back and make silly noises.
Stop answering the phone to withheld numbers? He'll get bored soon enough.

Out of interest, what would you do with the number if you had it?

Jon1967x

8,205 posts

155 months

Friday 11th April 2014
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As a starting point you'll need to keep a log of calls made as part of evidence. How many calls gave you had?

Vaud

60,002 posts

186 months

Friday 11th April 2014
quotequote all
DanL said:
Stop answering the phone to withheld numbers? He'll get bored soon enough.

Out of interest, what would you do with the number if you had it?
This is what I do - never answer withheld numbers. If it's important, they will leave a message. No family emergency will be calling from a withheld number.

Engineer1

10,486 posts

240 months

Friday 11th April 2014
quotequote all
Vaud said:
DanL said:
Stop answering the phone to withheld numbers? He'll get bored soon enough.

Out of interest, what would you do with the number if you had it?
This is what I do - never answer withheld numbers. If it's important, they will leave a message. No family emergency will be calling from a withheld number.
Except calls from a hospital ward where the direct dial out may be with held to prevent calls bypassing the correct route.

10 Pence Short

32,880 posts

248 months

Friday 11th April 2014
quotequote all
Plenty of legislation and routes to deal with it. The question is, how annoying is it and therefore how far are you prepared to go?

Vaud

60,002 posts

186 months

Friday 11th April 2014
quotequote all
Engineer1 said:
Except calls from a hospital ward where the direct dial out may be with held to prevent calls bypassing the correct route.
And the voicemail will be returned a minute later. I am not a slave to my phone.

devnull

3,873 posts

188 months

Friday 11th April 2014
quotequote all
Also note that the withheld number itself might also be spoofed.

Greendubber

15,383 posts

234 months

Friday 11th April 2014
quotequote all
Or an unregistered pay as you go purchased from somewhere like a petrol station/news agents.