Bleeding insurance companies
Discussion
Need to get a new policy as I take a car outside the business. All NBC is in the business.
Ring lv who instantly agree to honour NBC earned in the company.
Result is a premium that is 2/3rds the previous for a car 7 times the value.
Put here for Loon, as I regally complain about insurance companies and should show some balance.
Ring lv who instantly agree to honour NBC earned in the company.
Result is a premium that is 2/3rds the previous for a car 7 times the value.
Put here for Loon, as I regally complain about insurance companies and should show some balance.
My car insurence dropped 100 pounds to 160 fully comp, my pet insurence has just paided up to about 3.5 thousand pounds worth of operation and after care on my dog, that was a 14 pound a month policy, TBH I have always been very cynical about them, this year though, money well spent.
NFU, hmmm.
Have been insured with them, their prices are astronomical, they have been at least £500 more expensive than other insurers, I know their customer service is a lot better than the run of the mill insurers but is it worth £500 extra?
And to boot they have started phoning up trying to push their financial services other than insurance, w
kERS!!!
Have been insured with them, their prices are astronomical, they have been at least £500 more expensive than other insurers, I know their customer service is a lot better than the run of the mill insurers but is it worth £500 extra?
And to boot they have started phoning up trying to push their financial services other than insurance, w
kERS!!!gottans said:
NFU, hmmm.
Have been insured with them, their prices are astronomical, they have been at least £500 more expensive than other insurers, I know their customer service is a lot better than the run of the mill insurers but is it worth £500 extra?
And to boot they have started phoning up trying to push their financial services other than insurance, wkERS!!!
I find their prices are about 10% ish more. But that is well worth paying for their fabulous customer service. There are certain risks/cars they do not like to quote on, but if pushed they will give you a go away price. Have been insured with them, their prices are astronomical, they have been at least £500 more expensive than other insurers, I know their customer service is a lot better than the run of the mill insurers but is it worth £500 extra?
And to boot they have started phoning up trying to push their financial services other than insurance, w
kERS!!!IanA2 said:
I find their prices are about 10% ish more. But that is well worth paying for their fabulous customer service. There are certain risks/cars they do not like to quote on, but if pushed they will give you a go away price.
That is a very referencing outlook on insurance and to be applauded. When they took on my S4 the price was reasonable but upon renewal they kept bumping the premium up until it got to nearly a grand.
Dealing with their agents is very good but experience of the central claims last year was a shocking example of incompetance and buffoonery. They upset my elderly mother with their rude letters, the claim was passed around like a warm turd and took ages to settle. Most people think they are wonderful but probably haven't dealt with their claims department, believe it has been subbed out to the RAC... It is a very different company to what it used to be.
Dealing with their agents is very good but experience of the central claims last year was a shocking example of incompetance and buffoonery. They upset my elderly mother with their rude letters, the claim was passed around like a warm turd and took ages to settle. Most people think they are wonderful but probably haven't dealt with their claims department, believe it has been subbed out to the RAC... It is a very different company to what it used to be.
gottans said:
When they took on my S4 the price was reasonable but upon renewal they kept bumping the premium up until it got to nearly a grand.
Dealing with their agents is very good but experience of the central claims last year was a shocking example of incompetance and buffoonery. They upset my elderly mother with their rude letters, the claim was passed around like a warm turd and took ages to settle. Most people think they are wonderful but probably haven't dealt with their claims department, believe it has been subbed out to the RAC... It is a very different company to what it used to be.
That's certainly not my experience with the NFU, and the last time I spoke to them about a non-fault claim (roughly ten months ago) they were certainly dealing with everything in-house. I simply do not recognise the organisation you describe. Dealing with their agents is very good but experience of the central claims last year was a shocking example of incompetance and buffoonery. They upset my elderly mother with their rude letters, the claim was passed around like a warm turd and took ages to settle. Most people think they are wonderful but probably haven't dealt with their claims department, believe it has been subbed out to the RAC... It is a very different company to what it used to be.
I have my SL60AMG with Aviva because it's a car outside of their comfort zone. Even at their worst, Aviva have been better that the organisation you describe.
LoonR1 said:
IanA2 said:
I find their prices are about 10% ish more. But that is well worth paying for their fabulous customer service. There are certain risks/cars they do not like to quote on, but if pushed they will give you a go away price.
That is a very referencing outlook on insurance and to be applauded. hidetheelephants said:
LoonR1 said:
IanA2 said:
I find their prices are about 10% ish more. But that is well worth paying for their fabulous customer service. There are certain risks/cars they do not like to quote on, but if pushed they will give you a go away price.
That is a very referencing outlook on insurance and to be applauded. nipsips said:
Nice to see someone who is posting something positive 
Indeed - I had my R1 stolen at the beginning of April.I then put a deposit down on a more expensive, higher insurance group bike and had a bit of a shocker when my premiums went up by a factor of EIGHT
(30 claim free years until one theft claim; a bit harsh, I thought).So I called a specialist broker who quoted me £1765, but who said "hang on, this isn't really fair at all, given your past biking history, your new security arrangements etc" so they referred it to the underwriter.
The nice lady called me back that afternoon and I almost fell off my chair when she quoted me a premium which was about what I'd have expected to pay in the first place
.This is where a proper broker who knows their market and will work for their customer really comes into their own; the online quotes systems cannot handle this kind of situation where you need some common sense and a "human" approach.
LoonR1 said:
hidetheelephants said:
LoonR1 said:
IanA2 said:
I find their prices are about 10% ish more. But that is well worth paying for their fabulous customer service. There are certain risks/cars they do not like to quote on, but if pushed they will give you a go away price.
That is a very referencing outlook on insurance and to be applauded. Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff