Not Ebay...Amazon
Discussion
I ordered an xbox game waaay back through amazons market place,
I didn't receive the item by the predicted date so I followed the process, used a prefilled form to ask where it was, the seller responded that he was a little late in sending it and his post office was small, could I leave it a few days?
Being reasonable and a grown up (even if I was buying a computer game) I felt that was ok, left it about 5 days but it still hadn't come. So I sent another message to which I had no response, so after two weeks with no response I perused Amazon for a refund which they honored.
Then about 3 months later I had a message from the seller saying that he needed to be paid.
In my mind I owe nothing, I didn't get the item and amazon refunded the money.
So am I all good? And this guy, presumably if he ever did send the item he can claim back through the lost post? Or am I likely to get progressive messages from him for goods I don't have?
I didn't receive the item by the predicted date so I followed the process, used a prefilled form to ask where it was, the seller responded that he was a little late in sending it and his post office was small, could I leave it a few days?
Being reasonable and a grown up (even if I was buying a computer game) I felt that was ok, left it about 5 days but it still hadn't come. So I sent another message to which I had no response, so after two weeks with no response I perused Amazon for a refund which they honored.
Then about 3 months later I had a message from the seller saying that he needed to be paid.
In my mind I owe nothing, I didn't get the item and amazon refunded the money.
So am I all good? And this guy, presumably if he ever did send the item he can claim back through the lost post? Or am I likely to get progressive messages from him for goods I don't have?
DervVW said:
I ordered an xbox game waaay back through amazons market place,
I didn't receive the item by the predicted date so I followed the process, used a prefilled form to ask where it was, the seller responded that he was a little late in sending it and his post office was small, could I leave it a few days?
Being reasonable and a grown up (even if I was buying a computer game) I felt that was ok, left it about 5 days but it still hadn't come. So I sent another message to which I had no response, so after two weeks with no response I perused Amazon for a refund which they honored.
Then about 3 months later I had a message from the seller saying that he needed to be paid.
In my mind I owe nothing, I didn't get the item and amazon refunded the money.
So am I all good? And this guy, presumably if he ever did send the item he can claim back through the lost post? Or am I likely to get progressive messages from him for goods I don't have?
YOU, it appears followed the correct procedure. The seller apparently didn't, so respond with the facts, and if the seller becomes a nuisance, then advise Amazon.I didn't receive the item by the predicted date so I followed the process, used a prefilled form to ask where it was, the seller responded that he was a little late in sending it and his post office was small, could I leave it a few days?
Being reasonable and a grown up (even if I was buying a computer game) I felt that was ok, left it about 5 days but it still hadn't come. So I sent another message to which I had no response, so after two weeks with no response I perused Amazon for a refund which they honored.
Then about 3 months later I had a message from the seller saying that he needed to be paid.
In my mind I owe nothing, I didn't get the item and amazon refunded the money.
So am I all good? And this guy, presumably if he ever did send the item he can claim back through the lost post? Or am I likely to get progressive messages from him for goods I don't have?
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