Service and warranty question - DB9
Service and warranty question - DB9
Author
Discussion

marcusjames

Original Poster:

785 posts

291 months

Friday 23rd May 2014
quotequote all
A friend has an 08 Aston DB9 with an extended used warranty from the dealer (I think he said through Alliance). He has only driven 1,500 miles since the last service but the dealer said it needs a 50,000 mile service to keep the warranty valid. They commented that he could have a minor oil service if he didnt care about the warranty. Does this sound right to you guys? I understand that not keeping servicing up to date can have warranty issues but Im surprised it needs a major service to do that.

Thanks

BravoV8V

1,858 posts

204 months

Friday 23rd May 2014
quotequote all
It sounds like the car is coming up to it's 5 year anniversary. The AM Service Schedule dictates what the car needs at 5 years/50k miles (whichever comes first). I imagine that one of the conditions of the warranty is that the car must be serviced in accordance with the manufacturer's servicing schedule. Hence the requirement for the 5 year/50k service.

Does the car actually need a 'major' service with such low miles? Well, that is obviously debatable and a discussion for another thread. It is, however, irrelevant if your friend wants to maintain his warranty.

michael gould

5,698 posts

271 months

Friday 23rd May 2014
quotequote all
the car "needs" a service every year regardless of millage covered

F1 NDW

1,116 posts

176 months

Friday 23rd May 2014
quotequote all
If you follow the threads on car forums you will soon realize that garage queens need just as much, if not more servicing than well used cars. Low mileage is a guarantee of nothing (speaking as the owner of a high mileage car).

Big Ry

1,682 posts

149 months

Friday 23rd May 2014
quotequote all
Is it all a crock if scensoredt.....I'd say so.......have they got you by the balls.....they have indeed !

KarlFranz

2,008 posts

300 months

Friday 23rd May 2014
quotequote all
So you'd be ok flying in an airliner that hasn't been maintained according to the time schedule because it hasn't logged the mileage interval? Hmm.

yeti

10,697 posts

305 months

Friday 23rd May 2014
quotequote all
KarlFranz said:
So you'd be ok flying in an airliner that hasn't been maintained according to the time schedule because it hasn't logged the mileage interval? Hmm.
laugh well put KF

If you buy and Aston, you buy the costs that come with it. Don't like it, buy something else... and find out it's EXACTLY the same.

DB9VolanteDriver

2,658 posts

206 months

Friday 23rd May 2014
quotequote all
KarlFranz said:
So you'd be ok flying in an airliner that hasn't been maintained according to the time schedule because it hasn't logged the mileage interval? Hmm.
Except for the fact that airliners are maintained on a flying hour basis and not a calendar time basis, so no flying, no maintenance.

BravoV8V

1,858 posts

204 months

Friday 23rd May 2014
quotequote all
DB9VolanteDriver said:
Except for the fact that airliners are maintained on a flying hour basis and not a calendar time basis, so no flying, no maintenance.
That's not true. There are plenty of calender lifed items in aircraft.

yeti

10,697 posts

305 months

Friday 23rd May 2014
quotequote all
BravoV8V said:
DB9VolanteDriver said:
Except for the fact that airliners are maintained on a flying hour basis and not a calendar time basis, so no flying, no maintenance.
That's not true. There are plenty of calender lifed items in aircraft.
Don't you dare argue with Steve! It's not allowed!!

DB9VolanteDriver

2,658 posts

206 months

Friday 23rd May 2014
quotequote all
BravoV8V said:
DB9VolanteDriver said:
Except for the fact that airliners are maintained on a flying hour basis and not a calendar time basis, so no flying, no maintenance.
That's not true. There are plenty of calender lifed items in aircraft.
Yes, there may be some items that are lifed based purely on calendar time, but airline maintenance is generally carried out based on operating hours. And what items on a car are 'lifed' based on time? Brake fluid and engine oil, sure. What else? If you drive a couple thousand miles a year, other than changing oil, you don't need yearly maintenance and every other year is sufficient.

yeti

10,697 posts

305 months

Friday 23rd May 2014
quotequote all
DB9VolanteDriver said:
you don't need yearly maintenance and every other year is sufficient.
In your opinion. Is this what you do out of interest?

Been in Astons 6 years now, Jag/Maser/Pork/TVR/Marcos etc before. Never once at any service have I received a simple thank you; there is always >something< that needs looking at; a drip of oil, a perishing hose, a weak blower, a creaking suspension joint. That's why I have my cars looked at yearly at the very least, 2 years is just too long for a performance vehicle that I utterly rely on to not be looked at by an expert.

Your experience is perhaps completely different, but I have had a lot of cars for my tender years and this is a constant yes

This years service at BR was a simple fuel gauge sender and a creak from the back which I wasn't even charged for - but I also needed 2 front tyres, I thought they were good enough for a few more months, they were not when looked at properly with the car in the air.

DB9VolanteDriver

2,658 posts

206 months

Friday 23rd May 2014
quotequote all
I understand what you are saying, but most of the items you describe are the result of usage, not from sitting in the garage, are they not? Your dripping oil gets worse with usage not with un-usage. Same for water hoses, brakes, blower, etc. So, if you don't use the car much, realistically what maintenance items will accrue while it is just sitting?

Now I'm not talking about 5 years of no use, during which time rubber parts and seals have time to deteriorate. Just saying that if you only drive 2000 miles a year, other than a yearly oil change, why have a full maintenance performed? If you do it every two years, you are still going to find that pesky leak or weak blower that developed with usage.

BravoV8V

1,858 posts

204 months

Friday 23rd May 2014
quotequote all
DB9VolanteDriver said:
Just saying that if you only drive 2000 miles a year, other than a yearly oil change, why have a full maintenance performed?
Because it is a requirement of the warranty.

(Which, incidentally, was the OP's question).

BravoV8V

1,858 posts

204 months

Friday 23rd May 2014
quotequote all
yeti said:
Don't you dare argue with Steve! It's not allowed!!
biglaugh

AMDBSNick

7,221 posts

192 months

Friday 23rd May 2014
quotequote all
If only you knew what I have learnt from a main dealer this week. Basically we are all mugs yes

yeti

10,697 posts

305 months

Friday 23rd May 2014
quotequote all
AMDBSNick said:
If only you knew what I have learnt from a main dealer this week. Basically we are all mugs yes
You are. I'm not.

michael gould

5,698 posts

271 months

Friday 23rd May 2014
quotequote all
AMDBSNick said:
If only you knew what I have learnt from a main dealer this week. Basically we are all mugs yes
Enlighten us

DB9VolanteDriver

2,658 posts

206 months

Saturday 24th May 2014
quotequote all
BravoV8V said:
DB9VolanteDriver said:
Just saying that if you only drive 2000 miles a year, other than a yearly oil change, why have a full maintenance performed?
Because it is a requirement of the warranty.

(Which, incidentally, was the OP's question).
Well, it's not a requirement on this side of the pond. Warranty is not dependent on dealer maintenance. If you never visit the dealer after purchasing the car your warranty is still in effect if something goes awry. Guess we have stronger consumer protection laws regarding fitness of purpose. That doesn't men to say you can ignore maintaining your car. If you blow up your engine, you may have to at least show that you changed the oil regularly.

KarlFranz

2,008 posts

300 months

Saturday 24th May 2014
quotequote all
DB9VolanteDriver said:
And what items on a car are 'lifed' based on time? Brake fluid and engine oil, sure. What else? If you drive a couple thousand miles a year, other than changing oil, you don't need yearly maintenance and every other year is sufficient.
Surely tires and hoses should be "lifed" based on time as well. I see plenty of garage queens on car shows I judge that have had their tires replaced multiple times even though the entire car only has 2K miles. Sad really.