increase in claims against motoring trade?
increase in claims against motoring trade?
Author
Discussion

CostaRS

Original Poster:

2 posts

148 months

Wednesday 28th May 2014
quotequote all
I am noticing a sizeable increase in motoring claims against either dealerships, garages etc.

What is the general feeling in regards to the manufactured reliability of new cars and also the service provided by dealerships and garages.

Do people perceive a general drop in standards? Or is it the ease of making claims??


Fast Bug

13,544 posts

190 months

Wednesday 28th May 2014
quotequote all
Where are you noticing these claims from? Do you have a link to hard facts and figures?

Ozzie Osmond

21,189 posts

275 months

Wednesday 28th May 2014
quotequote all
^^^ That's the question I'd be asking too.

750turbo

6,164 posts

253 months

Wednesday 28th May 2014
quotequote all
CostaRS said:
I am noticing a sizeable increase in motoring claims against either dealerships, garages etc.

What is the general feeling in regards to the manufactured reliability of new cars and also the service provided by dealerships and garages.

Do people perceive a general drop in standards? Or is it the ease of making claims??

Strange first post?

Fill in the details please.

Fast Bug

13,544 posts

190 months

Wednesday 28th May 2014
quotequote all
63% of all statistics are made up on the spot biggrin

Cupramax

11,001 posts

281 months

Wednesday 28th May 2014
quotequote all
750turbo said:
Strange first post?

Fill in the details please.
Because school holidays.

HTP99

25,152 posts

169 months

Wednesday 28th May 2014
quotequote all
I don't really understand what the OP is both saying and asking?

LA167

897 posts

215 months

Wednesday 28th May 2014
quotequote all
CostaRS said:
I am noticing a sizeable increase in motoring claims against either dealerships, garages etc.

What is the general feeling in regards to the manufactured reliability of new cars and also the service provided by dealerships and garages.

Do people perceive a general drop in standards? Or is it the ease of making claims??

How long have you worked for Watchdog!? biggrin

Butter Face

34,713 posts

189 months

Wednesday 28th May 2014
quotequote all
Fast Bug said:
63% of all statistics are made up on the spot biggrin
It's actually 64.8% and 99.7% of statistics are reported incorrectly.

Very shocking.

CostaRS

Original Poster:

2 posts

148 months

Thursday 29th May 2014
quotequote all
Sorry, should have made it clear that it is purely an anecdotal observation.

I work in the small claims sector.

This subject of reliability was brought up because a close friend was the (un)fortunate few who ordered the 991 GT3.

Are there any independent surveys out there that point out reported car faults / recalls?






ging84

9,548 posts

175 months

Thursday 29th May 2014
quotequote all
i'm not sure how you are noticing a rise in claims in the motor trade, from what i am led to believe the motor trade has always been responsible for a very high proportion of small claims cases

anonymous-user

83 months

Thursday 29th May 2014
quotequote all
There's an 89.3% increase in the amount of threads being posted on PH about the increase in claims against the motor trade. Does that mean there's an 89.3% increase in claims or just an 89.3% increase in stupid threads claiming that there's an 89.3% increase? There has been a 42.462% increase in new posters who turn out to be utter cockspanners so I suppose anything is possible.

barker22

1,037 posts

196 months

Thursday 29th May 2014
quotequote all
I think people believe nowadays that they have the right (sort of do in a way) to buy anything, a car in this instance, and it work faultlessly no matter what sort of punishment, lack of maintenance it gets and if something should go wrong then mr dealer has obviously sold them a lemon.

Just look at the threads about dealers and cars on here, usually the opening post contains the words rights, SOGA, rejecting.

Caruso

7,554 posts

285 months

Thursday 29th May 2014
quotequote all
I pursued a small claim against a garage last year. The reason I had to do this was because they point blank refused to take responsibility for a failed part that they supplied and fitted because it was 2 weeks out of warranty. I made them an offer to go half way on the repairs, but they dug their heels in and ended up paying for the full amount.

Full thread here: http://www.pistonheads.com/gassing/topic.asp?h=0&a...

In the past when I've had similar problems with other businesses we've come to a negotiated agreement. So my anecdotal experience it's because garages are being less willing to compromise.