AAAHHHHH....F'in Vauxhall dealers

[mailer555]

so, changing brake pads, the rear pins were totally solid and snapped when trying to take them out. the garage tried to order them direct from Vauxhall. Vauxhall, being the epitome of common sense will not sell direct to my garage, nor will they sell direct to my local Vauxhall dealer in Perth, they will only sell them to authorized VXR8 dealers! the closest of which is in Aberdeen (about 4 hours north of me!!) then the Aberdeen branch has to send them down to the Perth dealer who will then send then to my garage!!!! what the feck is that all about!! a job that normally takes 2 hours has turned into 4 days! I wont get the car back till Thursday night.

[pah250]

Just call Monkfish or Walkinshaw. They have them on the shelf, are more reasonably priced, and will often courier out for next day delivery.

[EmmaJ]

Call Monkfish.... 01296 714009

Probably too late for shipment today but they should be able to beat 4 days

[DougieMc]

I understand the first bit as only Aberdeen on your list are V8 Servicing dealers therefore can only order parts.
But not sure regarding why they cant just post to your garage ???
Or can you not just purchase yourself from Aberdeen and get them to post to your garage would this not make it simpler???.

[mailer555]

Emma, Paul, I just tried Monkfish, I was just to late to get tomorrows post, just wished my garage had told me what the hold up was sooner! god, Vaux are just crap with these cars!!!!!!!

[mailer555]

DougieMc said:

I understand the first bit as only Aberdeen on your list are V8 Servicing dealers therefore can only order parts.
But not sure regarding why they cant just post to your garage ???
Or can you not just purchase yourself from Aberdeen and get them to post to your garage would this not make it simpler???.

I'm just going by what my garage have just told me, it makes no difference now anyway as it's to late to get anyone to post them tonight. just going to have to wait till Thursday now.

[DougieMc]

mailer555 said:

I'm just going by what my garage have just told me, it makes no difference now anyway as it's to late to get anyone to post them tonight. just going to have to wait till Thursday now.

No problem maybe your garage only has an account with Perth hence the extra complication.
Thats a problem with them rather than Vauxhall.
As mentioned you or they could have purchased direct which would have removed one step of the problem.

[Monaro5.7]

Your garage could of contacted there local motor factors in north Muirton Industrial Estate Perth and they can order them from Vauxhall in Aberdeen and there is a van which run between Aberdeen and Perth every day from this factor.

That's how I get my Parts from Vauxhall

Edited by Monaro5.7 on Tuesday 3rd June 16:56

[preciousmetal]

As Dougie says you could have ordered direct over the phone from VXR dealer and paid for P&P direct to you, have done lots of times before using the specialists now. sounds like the garage are either fobbing you off or haven't ordered them the best way.

hope you get sorted by thursday

[nickbV8]

Pop round to McNaughton's in Blackford. Been servicing my Monaro for years.
Just ask for Guy and say Nick sent you.

[S800VXR]

DougieMc said:

mailer555 said:

I'm just going by what my garage have just told me, it makes no difference now anyway as it's to late to get anyone to post them tonight. just going to have to wait till Thursday now.

No problem maybe your garage only has an account with Perth hence the extra complication.
Thats a problem with them rather than Vauxhall.
As mentioned you or they could have purchased direct which would have removed one step of the problem.

No, VX is just crap bar a few individuals who try to help personally!

[Monaro5.7]

nickbV8 said:

Pop round to McNaughton's in Blackford. Been servicing my Monaro for years.
Just ask for Guy and say Nick sent you.

I wondered if you still had the car?

[nickbV8]

Monaro5.7 said:

I wondered if you still had the car?

Hi Si, yes still got her.
Never really leaves the garage, just up and down the street to keep the brakes rust free.
Just over 20000 on the clock now, do you know a Sandra Doyle btw? Dunfermline Branch manager.

[badboyburt]

Shims and Pins come in the box when ordered from Walkinshaws.

I have never had to order the pins separately.

Hope you get it sorted.

[mailer555]

nickbV8 said:

Pop round to McNaughton's in Blackford. Been servicing my Monaro for years.
Just ask for Guy and say Nick sent you.

hi Nick, I know Guy quite well! his garage is just a few mile down the road from me. Do you have a black Monaro by any chance?

[mailer555]

Monaro5.7 said:

Your garage could of contacted there local motor factors in north Muirton Industrial Estate Perth and they can order them from Vauxhall in Aberdeen and there is a van which run between Aberdeen and Perth every day from this factor.

That's how I get my Parts from Vauxhall

Edited by Monaro5.7 on Tuesday 3rd June 16:56

we tried that to start with, they brought out 2 different sizes and none of which was correct.

[nickbV8]

mailer555 said:

hi Nick, I know Guy quite well! his garage is just a few mile down the road from me. Do you have a black Monaro by any chance?

Hi John, I wouldn't trust anyone else with my cars (apart from the fish) great bunch of guys.
No, I have a silver CV8.

[Monaro5.7]

nickbV8 said:

Hi Si, yes still got her.
Never really leaves the garage, just up and down the street to keep the brakes rust free.
Just over 20000 on the clock now, do you know a Sandra Doyle btw? Dunfermline Branch manager.

Yes I do mate

[Lil'RedGTO]

I gave up on Vauxhall dealers when the one I had been using in Edinburgh "wasn't allowed" to change the spark plugs on my Monaro. Been happily using my local independent ever since with parts ordered from Monkfish. I can't believe that there isn't an authorised V8 servicing dealer in the central belt of Scotland.

[mik_ok]

Lil'RedGTO said:

I gave up on Vauxhall dealers when the one I had been using in Edinburgh "wasn't allowed" to change the spark plugs on my Monaro. Been happily using my local independent ever since with parts ordered from Monkfish. I can't believe that there isn't an authorised V8 servicing dealer in the central belt of Scotland.

There is : Arnold Clark in Glasgow.

Have used them for warranty work only though.