Another parking fine letter - just double checking....
Another parking fine letter - just double checking....
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Discussion

ChemicalChaos

Original Poster:

10,714 posts

191 months

Wednesday 4th June 2014
quotequote all
I know, I know, parking letters have been done to death on here.

Anyway, Mother has had a threatening letter from the post from those lovely people at Parking Eye, for overstaying a ludicrously short time limit in a supermarket carpark. I have seen enough threads on here to know that the correct response is "not council: not enforceable, file in the bin", but she is worrying herself to death about the part of the letter that warns of a county court summons and a bigger fine for failure to pay. She has been looking on MoneySavingExpert and reckons that according to some people on there, the company can and will come after her.
Please can I have a confirmation from the resident legal eagles that the letter can safely be ignored?

thanks,
Matt


(redacted letter reproduced below)




Cyberprog

2,326 posts

214 months

Wednesday 4th June 2014
quotequote all
That advice is no longer applicable. Have a look at the Parking Prankster's website : http://www.parking-prankster.com/ - essentially you need to appeal, and ask for a POPLA code, and dispute on the basis of GPEOL, but you kinda need to know all the bits and pieces so go have a good read and come back if you have any questions smile

marshalla

15,902 posts

232 months

Wednesday 4th June 2014
quotequote all
Lots of Parking Eye threads on PH as well : https://www.google.com/search?as_q=parking+eye&amp...

Don't take advice from the early ones as law & process have changed.

ging84

9,548 posts

177 months

Thursday 5th June 2014
quotequote all
Complaint to supermarket can usually deal with it, especially if your mother is reasonably elderly and legitimately claim it takes her more than an hour and a half to do her shopping on a busy day


Magic919

14,584 posts

232 months

Thursday 5th June 2014
quotequote all
Appeal to Parking Eye with evidence of custom has worked for me a few times.

PurpleMoonlight

22,362 posts

188 months

Thursday 5th June 2014
quotequote all
How on earth does it take her over two hours to do her supermarket shopping!

mark387mw

2,212 posts

298 months

Thursday 5th June 2014
quotequote all
PurpleMoonlight said:
How on earth does it take her over two hours to do her supermarket shopping!
She probably enjoyed a leisurely lunch break at the recently opened café wink. Plus shopping might have taken just over 2 hours...

http://your.morrisons.com/Market-Street/Market-Str...

C. Grimsley

1,381 posts

226 months

Thursday 5th June 2014
quotequote all
If you were generally in the shop we found that emailing them the receipt got us off a charge.

Carl

Rosscow

9,719 posts

194 months

Thursday 5th June 2014
quotequote all
I had this once - the wife actually parked in Morrison's for 2 hours but only went in there for 5 minutes before having a leisurely stroll around town for the rest of the 2 hours.

I printed out my last 3 months bank statements, showed them our weekly spend at Morrison's was in excess of £100 and that if they didn't drop the fine I wouldn't be shopping there again.

That did the trick!

Alternatively make up some BS about losing your car key, and by the time you had got home to get the spare and then got back again it had taken you over the limit.

blueg33

46,910 posts

255 months

Thursday 5th June 2014
quotequote all
No need to bullst

Just follow the guides on the Parking Prankster website.


Red Devil

13,530 posts

239 months

Thursday 5th June 2014
quotequote all
ChemicalChaos said:
I have seen enough threads on here to know that the correct response is "not council: not enforceable, file in the bin",
Then you need to get your information from a more reliable source. File in the bin is NOT the correct response as the MSE site will tell you.

ChemicalChaos said:
but she is worrying herself to death about the part of the letter that warns of a county court summons and a bigger fine for failure to pay.
I can't see anything in the redacted document that mentions this, but assuming there is on a another page, that's exactly the Pavlovian response the PPC seeks to engender. PPCs have no power to 'fine' anybody. The sum demanded is not pursuant to a breach of any Act or Regulation. If the word fine is used in any correspondence then the sender has potentially committed an offence under Section 40 of the Administration of Justice Act 1970.

ChemicalChaos said:
She has been looking on MoneySavingExpert and reckons that according to some people on there, the company can and will come after her.
Of course they can. So what? That same site provides plenty of guidance on how to defend against them.

ChemicalChaos said:
Please can I have a confirmation from the resident legal eagles that the letter can safely be ignored?
Safely? No. Besides why adopt a high risk strategy when there are better alternatives?

She has nothing to lose by trying to get Morrisons onside but don't bank on it working. She still needs to read up what else she should be doing.


blueg33 said:
No need to bullst

Just follow the guides on the Parking Prankster website.
Another useful resource.

ruff'n'smov

1,092 posts

180 months

Thursday 5th June 2014
quotequote all
I ignored a parking eye letter in June '13 not heard a thing since.

I appealed a MET parking letter from March this year, had this appeal denied, and then appealed to POPLA not got a confirmation email in April not heard anything since.

Shrugs shoulders, nevertheless don't pay fk allbiggrin

cossy400

3,468 posts

215 months

Thursday 5th June 2014
quotequote all
C. Grimsley said:
If you were generally in the shop we found that emailing them the receipt got us off a charge.

Carl
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

This is what we did and they waved it, Mrs400 and her mother went shoppin but walked over the road for a coffee after, thus sending them over the time limit.

They both purchased stuff so emailed receipts and it was done.

shep1001

4,620 posts

220 months

Thursday 5th June 2014
quotequote all
I make it 40 mins+ overstayed. Why not pay it? if it were counsil issued ticket you would be paying it and not trying to wriggle out of it. I don't see why people believe they can ignore the rules just because they think they can get away with it.

cossy400

3,468 posts

215 months

Thursday 5th June 2014
quotequote all
shep1001 said:
I make it 40 mins+ overstayed. Why not pay it? if it were counsil issued ticket you would be paying it and not trying to wriggle out of it. I don't see why people believe they can ignore the rules just because they think they can get away with it.
Whilst I see you point, its 40 mins not even an hour.

We contested ours as ive put but upon zooming in ion google street view, Mrs400 had so they said over stayed 45 mins, according to them but it was actually only 15.

The "fine" stated over parked for the 2 and half hour limit by 45 when it was clearly a signed 3 hr limit.

Upon questioned this in our appeal twice they never replyed to that part of our appeal it was just washed aside.

How many people have just paid up I wonder.

blueg33

46,910 posts

255 months

Thursday 5th June 2014
quotequote all
Magic919 said:
Appeal to Parking Eye with evidence of custom has worked for me a few times.
Ask Parking eye for a POPLA appeal code. As soon as you get the code visit the Parking Prankster website to check that the correct code has been issued. Then make your appeal to POPLA.

Note some parking co's have issued incorrect codes to get the appeal to time out, the code is not straight forward.

There is lots of info on the net on dealing with parking fines. It is NO LONGER the case that filing in the bin is the way to handle these. Its also a whole lot less fun smile

Pit Pony

11,490 posts

152 months

Thursday 5th June 2014
quotequote all
shep1001 said:
I make it 40 mins+ overstayed. Why not pay it? if it were counsil issued ticket you would be paying it and not trying to wriggle out of it. I don't see why people believe they can ignore the rules just because they think they can get away with it.
On Money saving Expert, people who work in the parking scam industry, create on line profiles, in order to post st like you've just posted (No offence)

What is the LOSS that Parking Eye or Morrisons Incurred ? What are the planning restrictions imposed when granting planning permission for the shop and the car park ? Why should anyone pay £50 for 40 mins parking. Were the rules applied correctly?


Incidently, my local supermarket was granted permission to build a supermarket and carpark next to the local high street, on condition that parking for all shoppers was free, (Maybe they thought this would help the shops in the high street stay open). And yet there are signs stating you can't stay more than 2 hours. So yeah, just pay up.

Who me ?

7,455 posts

243 months

Thursday 5th June 2014
quotequote all
After all the flaming, a word of advice. I had problems with an Asda site, claiming I'd parked there for FIVE Hours when in fact I'd made two visits ,one in the morning and another in the afternoon. First time I'd exited from another exit. Photo shows me entering and leaving five hours later, but on second visit, I'd used the same entrance. I took mine to customer service and asked if they had a faulty camera, and why if my exit on second occasion was on film, why was my second enter not. Customer service was gobsmacked, more so when I suggested local press might like the story. Ticket was returned as genuine customer on two visits. Fortnight later I got a repeat ticket. Again I took it to customer service, made them aware of my anger at getting this again after a promise to have it stopped. I then contacted online customer service ,gave them story ,and asked if they'd like some bad press. never heard any more. Week later, there was a press letter from an angry lady who'd overstayed by 30 minutes, whilst shopping on site, using the cafe and visiting other stores on site. Next week a reply from Customer services to paper, advising customer to take ticket to customer services instore.
So ,it might be worth taking ticket to customer services and if they don't show interest, write to "Dear editor". Last thing the want ,in the present economic climate is bad press.

shep1001

4,620 posts

220 months

Thursday 5th June 2014
quotequote all
Pit Pony said:
On Money saving Expert, people who work in the parking scam industry, create on line profiles, in order to post st like you've just posted (No offence)

What is the LOSS that Parking Eye or Morrisons Incurred ? What are the planning restrictions imposed when granting planning permission for the shop and the car park ? Why should anyone pay £50 for 40 mins parking. Were the rules applied correctly?


Incidently, my local supermarket was granted permission to build a supermarket and carpark next to the local high street, on condition that parking for all shoppers was free, (Maybe they thought this would help the shops in the high street stay open). And yet there are signs stating you can't stay more than 2 hours. So yeah, just pay up.
Its not about the loss suffered its about blatant disregard for the rules and peoples disrespectful attitude, that they think they have the right to do what they like with no recrimination. Council issued tickets are equally as extortionate and also represent no loss but you don't see people posting here or other forums saying f*ck it I am not paying because nothing will happen.

Funk

27,798 posts

240 months

Thursday 5th June 2014
quotequote all
It amazes me that businesses go to such lengths to 'value their customer' in store and then do the complete opposite in the car park. The number of genuine customers caught up in having to deal with these wkers must be huge, and a negative experience all-round.

Companies like Parking Eye ruin customer relations for other businesses and the sooner they're given their marching orders, the better.