Spotify problem
Discussion
I have the most anoying problem with Spotify, whenever I try and play something through my Sonos system I get the error "Unable to play blah blah blah the connection to spottily was lost." I never used to get this problem. It only occurs if I use Sonos, if I play directly via the spotify app on my laptop, it works fine. I have spotify premium. Oh and sometimes, if I reboot my router it will work again. all be it temporarily. Can anyone help?
Have you tried resetting your spotify account, actually on spotify?
I have had a couple of clients with sonos and the same problem, a reset at Spotify seemed to fix the problem.
Also, have you made sure everything is updated to the firmware? I have had that before as well, one not updated device dragging the rest down.
V.
I have had a couple of clients with sonos and the same problem, a reset at Spotify seemed to fix the problem.
Also, have you made sure everything is updated to the firmware? I have had that before as well, one not updated device dragging the rest down.
V.
If the above doesn't fix it and it didn't for me when I had a problem; check your internet connection, mine was at 0.36mbps and caused these exact issues. Once it was back up to 2+ it was fine again.
Is it taking ages to load a track (longer than usual) and or flitting between tracks trying to find one to play?
Is it taking ages to load a track (longer than usual) and or flitting between tracks trying to find one to play?
I get this too. I have no idea why this happens but seems to be more prevalent when the system is first turned on. I'm pretty sure it's network related as I have a whole load of issues. If I have nothing plugged in to the router it all works fine but as soon as I start plugging devices in, the connection is hit and miss. The wifi network is available but you don't seem to be able to see the outside world.
If I try and play something on a network device such as a NAS it works fine. Get it to talk to the outside world and it turns to s
t!
If I try and play something on a network device such as a NAS it works fine. Get it to talk to the outside world and it turns to s
t!I have a pretty consistent 50mb down speed, so I doubt thats the problem. I have had the problem at all times of the day. Rebooting the router resolves the problem temporarily, but is a pain to do so. All my spotify components are updated with the latest firmware. I was on the phone to a guy from Sonos the other day for over an hour , he couldn't resolve the problem. I got my subscription free for two years with a vodafone contract, so I am not as annoyed as I would be if I was paying £10 a month.
Do you have anything else on the router / network.
I have been working to rescue a system recently with a host of issues.
Root Sonos box was wireless and not wired, ip loop in the switch so data just got stuck in a loop building each time it went round, 5 ip CCTV cameras oh and a major bt issue with took over a month for them to just acknowledge!
V.
I have been working to rescue a system recently with a host of issues.
Root Sonos box was wireless and not wired, ip loop in the switch so data just got stuck in a loop building each time it went round, 5 ip CCTV cameras oh and a major bt issue with took over a month for them to just acknowledge!
V.
Ive got my bt router, a nas drive, sonos bridge, and a vodafone sure signal all connected to a switch. I also have a netgear range extender plugged into another part of the house. The puzzling thing is that everything was working fine not so long ago, it just started to do this out of the blue. Nothing in my network has changed.
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