Creation sent the wrong watch

[ArtVandelay]

Hi guys just wondering if anyone has had the same issue? I've used creation numerous times before and haven't had any problems however I ordered two watches recently and one of the ones that they've sent is the wrong model number (though the number is almost identical - hence the mix up I imagine)

I've only just emailed creation about this so this isn't me complaining about it, just wondering if anyone else had the same problem and how it was resolved.