Frustrating week.
Frustrating week.
Author
Discussion

anonymous-user

Original Poster:

84 months

Friday 4th July 2014
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Would you be peed off if after £2000 worth of chassis Outrigger work (and over 3 weeks away) you:

1) Got charged for replacement batteries in your key fob, but the first time you use it, the fob is not working. It was just the circuit board inside had popped off not IMHO a battery issue.
2) The car is dirty and has bird droppings on it, which weren't cleaned off and have marked the paint in two places, which required about 30 minutes carefully T-Cutting and polishing to remove.
3) The front wheels were swapped sides, so the directional tyres were now going backwards. Had to swap them back over on the driveway at home.
4) May be unrelated, but first time I drove with top off the passenger door lock keeps trying to central lock and unlock every time you go over a bump. You can also unlock the whole car by just pushing the passenger door. Cannot use the car now. frown

5) Raise the issues with the person you are dealing with via email - No reply.
6) Email the service department - No reply
7) Emailed Director as a last resort yesterday - awaiting to see if I get a reply.

That has been my week. frown

Cannot use the car until I can get it to a proper "solely TVR" specialist.

Still you live and learn, just needed to talk to someone who would listen to my woes wink

Classichim

12,424 posts

179 months

Friday 4th July 2014
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Wheels on the wrong way round, bloody hell, I'd be blowing a fuse over that alone, I feel your pain mate, other than an engine specialist no fecker is gonna work on mine anymore, there's loads of good mechanics out there but busy garages struggle to keep good practice!
You've had a lot of work done by the sounds of it, shake down issues sort of thing maybe!
Be positive bud.

Classichim

12,424 posts

179 months

Friday 4th July 2014
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Forgot to mention my circuit boards used to move and play up! Abacus alarms, nice guy, cheap etc, I had two new fobs off them and they work spot on.

anonymous-user

Original Poster:

84 months

Friday 4th July 2014
quotequote all
Cheers, the fob is working ok now, manage to glue the lugs. The wheel thing was rather surprising seeing it is a big well known Restoration Company with lots of high performance and classic cars. Just carelessness I imagine, either by themselves or who they subcontract the welding work out to (which I believe is a TVR specialist).

Will have a fiddle with the door latch again over the weekend.

QBee

22,483 posts

174 months

Friday 4th July 2014
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You are in Sarf Essex I believe? Take it to Dan Taylor at Taylor TVR in norf Kent if you want someone reasonably close.
If you are prepared to travel further then there are plenty of good guys. I go to Mat Smith in West Norfolk.

anonymous-user

Original Poster:

84 months

Friday 4th July 2014
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I used to get mine done at Leven, as it was a 10 minute walk from my office! Dan then opened up in Kent, and I went there once, but thought it was less hassle to stay local, than going over the bridge and in to Kent.

I will be taking it to Dan from now on though.

Edited by anonymous-user on Tuesday 8th July 08:27

sheel

696 posts

253 months

Friday 4th July 2014
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This looks to be a stressful week for some on here,
39 years ago I started an apprenticeship as a mechanical engineer on large rotating machinery (newspaper presses) and whilst my career has altered direction in later years my mechanical abilities have remained
These cars are simple engineering, how on earth there can be so many cock ups by so called specialists is beyond comprehension, im bloody glad I have the facilities to do it myself, it would so piss me off to give away 100s to spanner monkeys rant over

Rich

ianwayne

8,544 posts

298 months

Saturday 5th July 2014
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Classichim said:
Forgot to mention my circuit boards used to move and play up! Abacus alarms, nice guy, cheap etc, I had two new fobs off them and they work spot on.
On both my fobs, you had to had almost push the big button to the bottom of the fob for them to work. I took them apart and put a piece of 1" square corrugated cardboard in there. Work great now.

On the OP, the most obvious example of negligence is the wheels on the wrong side. Actually dangerous IMHO.

silent knight

38 posts

175 months

Saturday 5th July 2014
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Sorry to hear of the troubles you are having.

with regard to number 4 on your list I had the same problem after my car had been into a specialist for some work. it turned out to be a really simple fix. Each door has a push switch which is pressed when the door is closed, this pushes against a small pad on the door. I found that the pad had been knocked off the door so the switch was not getting totally compressed with the door closed, this caused it to try and lock and unlock itself continually. 1 small sticky pad later which may or may not have been "salvaged" from a coffee table somewhere scratchchin and the problem was fixed.

hopefully it's something simple like this.

best of luck hope you get things sorted out

anonymous-user

Original Poster:

84 months

Saturday 5th July 2014
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Thanks Silent Knight, I thought this initially, but the issue is with the latch, as it is when you push the top of the door in (or go over a bump) that it tries to lock and unlock.

It doesn't make any difference if you push the bottom of the door or hold the bottom push switch. I think the door and latch need realigning.

The central locking is not working from the central push button, even if you hold the push button switch at the bottom of the door in.

gavgavgav

1,569 posts

259 months

Sunday 6th July 2014
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Do you think they could of bent the body a bit when fitting the new outriggers to make the doors now not align?

anonymous-user

Original Poster:

84 months

Sunday 6th July 2014
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Not sure how much flex there is in the body. I would just like some opinions/advice on the chassis work.

Offside rear (in front of rear wheel) alignment of tubes seems slightly out. Is this an issue or am I being picky?

The new section has been grafted onto the old.



Front offside.



Rear Nearside. The inner parts were just painted over, but it is now flaking. It hasn't been in out in the wet or damp yet.



Masticky something under the paint. Sills were been painted black, I imagine to hide the overspray!





anonymous-user

Original Poster:

84 months

Sunday 6th July 2014
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carsy

3,019 posts

195 months

Sunday 6th July 2014
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Sorry to hear this. In my opinion that is appaling work both the welding and painting.

I`d forget emails and first thing Monday morning pay them a visit.


I`m just wondering how good strong the joint is where they have welded new to old. And how have they constructed the joint to get such a mis match. Not good.

Edited by carsy on Sunday 6th July 15:09

BabyDriver

99 posts

155 months

Sunday 6th July 2014
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Here here!

My I humbly suggest that if you are not happy with the workmanship of the job that has been undertaken you should list your grievances on paper and take the car back and go through them with the repairer and listen to his explanations Again in my humble opinion you must and cannot accept poor workmanship regardless of the number of opinions you seek to justify it. At the end of the day you are the customer paying the bill and the one that must be happy with the work done.

Phone them up and tell them your on your way. And the best of luck.

anonymous-user

Original Poster:

84 months

Sunday 6th July 2014
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Thanks, I wasn't sure whether I was being too picky. At least I think I have partly fixed the door switch problem now which is a minor thing.

Didn't know whether it was worth paying £200 for a DEKRA Engineers report on the chassis.


BabyDriver

99 posts

155 months

Sunday 6th July 2014
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Personally I think it's a bit early for that go see the repairer first and hear what he's got to say. Then if you're not happy take it further. Another tip take someone with you to the repairer so they can take notes of anyexplanations. Anything like this I always approach it as if it will end up in court. So write it all down dates telephone calls and conversations etc etc

anonymous-user

Original Poster:

84 months

Sunday 6th July 2014
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Many thanks, my Father is off work tomorrow, so I'll try and get time off work and we can both go and get it looked at tomorrow.


BabyDriver

99 posts

155 months

Sunday 6th July 2014
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Good luck

BabyDriver

99 posts

155 months

Sunday 6th July 2014
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Good luck