audi - corrosion.. rear wing/bonnet - under 12 years 09 car

[mikiesb]

Hi

Long and short of it, took my audi into a dealers for corrosion claim, they did a paint depth check all good original.

Sent off the claim, rejected, -

Argued over rear quarter wing and bonnet stood my ground sent them the links below

Rear quarter they've agreed to do under duress after telling them i would contact audi uk direct and get one of their inspectors down to check my car.

bonnet although stone chips doesn't appear to be "galvanised".

stone chips have turned to rust - i accept stone chips are not audi's fault, but i expect stone chips to turn out a similar way as other stone chips on the bonnet - e.g down to primt

So the question i have is should my bonnet be galvanised and not rust after a stone chip? - we are talking about basic stone chips - nothing malicious/dents etc.

http://www.detailingworld.co.uk/forum/showthread.p...

http://www.audi-sport.net/vb/a3-s3-forum-8l-chassi...

This was a great help for regarding arguing my rear quarter blistering up near the window.

Thoughts re galvanised bonnet/stone chips would really be appreciated

Thanks

[anonymous-user]

I have just put in a claim on a 2005 A4 Avant for corrosion around the high level brake light and one of the roof seams.

As it was explained to me, the 12 year guarantee is a perforation guarantee, the example given was if rust appeared in the middle of a panel which had not been damaged or repainted that would be covered 100%. The difficulties occur where the rust has started at a panel edge where there is no damage or repainting, these are according to Audi are a paint issue and not covered by the corrosion warranty but covered by the 3 year paint warranty which has obviously expired. This is where the goodwill contribution comes in. To make progress you do need a good warranty chap who will support your case, a FASH, etc also helps even though it shouldn't. I am not agreeing with their approach just stating what I was told, still with a 70% goodwill contribution it is still costing me nearly £500 to get sorted out.

Did you talk with the warranty chap directly?

As for the galvanising protecting the metal and not rusting, the galvanising (zinc plating) is a sacrificial surface that gets eaten up by the corrosion process therefore preventing the steel rusting, when the galvanising is gone the steel panel will rust.

[Little Lofty]

I was told the same, the corrosion warranty only covers perforation, the warranty guy I spoke to said he simply doesn't see it on modern Audi's so most of the rusting he sees is not covered if over 3 years old.I did however get a new bonnet fitted and painted on my R8 due to the paint blistering, it wasn't rusting as its aluminium but it was covered under goodwill, I dread to think how much a new bonnet was so I was extremely happy with the outcome as they could have told me to do one.