They get plenty of bad press so - BRAVO KWIK FIT Gloucester
They get plenty of bad press so - BRAVO KWIK FIT Gloucester
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Discussion

Bluejmc2005

Original Poster:

247 posts

148 months

Saturday 26th July 2014
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recently bought an MG ZT and the exhaust has come loose - no ramp or such, had a look as best i can with a jack and couldn't fix. Took it to them, put it up on ramp for me, showed me underneath where it had come loose from a bracket - put it back in place - loads of excellent advice, basically needs to be changed (the bit connected to the cat is very loose and lots of play)

Would not take a penny - polite, courtesy and very informative - THANK YOU!

selym

9,581 posts

200 months

Saturday 26th July 2014
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Good stuff-glad to read something positive on here!

Zoobeef

6,004 posts

187 months

Saturday 26th July 2014
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Do you work for kwik fit?

selym

9,581 posts

200 months

Saturday 26th July 2014
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Coming from the deployable arm of Kwik fit!! smile

GC8

19,910 posts

219 months

Saturday 26th July 2014
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It happens - there are decent people everywhere, even working for KwikFit!

dazwalsh

6,112 posts

170 months

Saturday 26th July 2014
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You do get the odd good egg who will go above and beyond to give good service, ive been in with a pincture before to national tyres and autocare and they didnt charge me anything. Also had an AA man stop and fix my car for free whilst i was waiting for green flag to turn up. Im now with AA.


dazwalsh

6,112 posts

170 months

Saturday 26th July 2014
quotequote all
You do get the odd good egg who will go above and beyond to give good service, ive been in with a pincture before to national tyres and autocare and they didnt charge me anything. Also had an AA man stop and fix my car for free whilst i was waiting for green flag to turn up. Im now with AA.


dazwalsh

6,112 posts

170 months

Saturday 26th July 2014
quotequote all
You do get the odd good egg who will go above and beyond to give good service, ive been in with a pincture before to national tyres and autocare and they didnt charge me anything. Also had an AA man stop and fix my car for free whilst i was waiting for green flag to turn up. Im now with AA.


catman

2,504 posts

204 months

Saturday 26th July 2014
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Groundhog day....

toerag

758 posts

161 months

Saturday 26th July 2014
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Who me ?

7,455 posts

241 months

Saturday 26th July 2014
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TBH- the lease vehicles I've taken into KF have always had top notch treatment, at the two depots I used.But then at one depot, I had choice of tyre place, and i got to know the managers, although I've had an odd hic cup like rear tyres over inflated. On plus side, we got a replacement van ( not new ) that had one tyre of a different size. Lease co wouldn't authorise a replacement ,their answer was to replace with spare.Manager authorised a replacement from his stock .

zeduffman

4,317 posts

180 months

Saturday 26th July 2014
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I'd hope even the thickest apprentice mechanic on earth could diagnose a loose exhaust bracket. Really nothing to write home about, and there is still no way I'd ever take any of my cars there.

Welshbeef

49,633 posts

227 months

Saturday 26th July 2014
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I've had pads discs exhausts and CV boots changed there never had any problems.

surveyor

18,690 posts

213 months

Saturday 26th July 2014
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dazwalsh said:
You do get the odd good egg who will go above and beyond to give good service, ive been in with a pincture before to national tyres and autocare and they didnt charge me anything. Also had an AA man stop and fix my car for free whilst i was waiting for green flag to turn up. Im now with AA.
AA chaps are excellent. once stopped to try and repair a lighting cable on a trailer that had been dragging. Had some tools, but typically no electrical tape. AA bloke wanders over, reappears with some proper connectors and does the job. Would not take a penny even for a drink. Also noticed them protecting a broken car stuck in Lane 2, presumably awaiting help from Highways/Police. Contrasterd greatly with the previous accident where no emergency vehicles had yet arrived, but a marked police car had not even paused to have a look.l

Conscript

1,378 posts

150 months

Saturday 26th July 2014
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zeduffman said:
I'd hope even the thickest apprentice mechanic on earth could diagnose a loose exhaust bracket. Really nothing to write home about, and there is still no way I'd ever take any of my cars there.
I don't think the OP is congratulating the workmanship, more the fact that they fixed a simple problem and didn't take the opportunity to try and extort him for it, as most Kwik-Fit garages seem to.

longshot

3,286 posts

227 months

Saturday 26th July 2014
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I'd have to be really desperate to go there again.

I went for a tyre change and they tried to screw me and this was by the manager as all the fitters had gone home. It was right at the end of trading for the day.

A firm with that sort of attitude in management doesn't deserve my money.

Bluejmc2005

Original Poster:

247 posts

148 months

Saturday 26th July 2014
quotequote all
Conscript said:
I don't think the OP is congratulating the workmanship, more the fact that they fixed a simple problem and didn't take the opportunity to try and extort him for it, as most Kwik-Fit garages seem to.
Indeed sir and thank you for recognising my intention! If anything I used them so I could have a gander under the car on their ramp and they could have tried to get one out of me and they didn't

Riley Blue

23,205 posts

255 months

Sunday 27th July 2014
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I've had good service from KF too. I took our shopping trolley Fiesta in for a new exhaust when the original back box parted company with the pipe. Whilst up on the ramp they spotted a broken front spring and mentioned it so me; no pressure to have it fixed there whatsoever. I took it somewhere else, KF Chesterfield may get some repeat business from me as a result.

DrDoofenshmirtz

16,952 posts

229 months

Sunday 27th July 2014
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But you clearly need new shocks, and your brake disks only have 3000 miles left. Get back down there and have them reassess your car immediately!



DrDoofenshmirtz

16,952 posts

229 months

Sunday 27th July 2014
quotequote all
But you clearly need new shocks, and your brake disks only have 3000 miles left. Get back down there and have them reassess your car immediately!