Not my Saturday
Discussion
It's just not been my day today. I won a competition to have my car valeted by my local Vauxhall dealer, that's great a free car was and polish. So I went up there this morning, gave them the keys and had a cup of tea. I was there for 2 hours whilst the car was washed and then a sales me approaches, I put my hand out expecting him to give me the keys and he says "Sorry sir we have a bit of a problem the valeter has locked the keys in the car".......I'm sorry what? "Don't worry you won't be car-less we will work to sort this out and or give you a courtesy car until we can gain entry.
So I wait, a little more time passes and they come back "right we're in here are your keys". The 2 hours had become 3 and a half at this point, I went out to the car and right enough my Monaro was sparkling and looked just lovely. I then said to the manager "just one question, how did you gain entry?" the sales manager told me. Initially you'd think, well that's find it's not done any damage had I not seen 5 Vauxhall employees around my car with rods earlier on.
So I got home and noticed that the part they removed was scuffed and a divit of plastic has been taken out of it. Then I looked down further and they've taken a wedge out of the another part as well.
I've now emailed them and insisted they replace all this damaged stuff but have so far had no reply and they are closed on Sundays. Needless to say next week will be interesting.
I thought I'd cheer myself up and me and the misses went to see Guardians of the Galaxy....came out to this.
It's just been one of those days to be honest. I'm going to bed, wake me up in a week.
So I wait, a little more time passes and they come back "right we're in here are your keys". The 2 hours had become 3 and a half at this point, I went out to the car and right enough my Monaro was sparkling and looked just lovely. I then said to the manager "just one question, how did you gain entry?" the sales manager told me. Initially you'd think, well that's find it's not done any damage had I not seen 5 Vauxhall employees around my car with rods earlier on.
So I got home and noticed that the part they removed was scuffed and a divit of plastic has been taken out of it. Then I looked down further and they've taken a wedge out of the another part as well.
I've now emailed them and insisted they replace all this damaged stuff but have so far had no reply and they are closed on Sundays. Needless to say next week will be interesting.
I thought I'd cheer myself up and me and the misses went to see Guardians of the Galaxy....came out to this.
It's just been one of those days to be honest. I'm going to bed, wake me up in a week.
- **Mod note, pics and description removed****
Edited by eybic on Tuesday 12th August 15:37
bigunit00 said:
Disgrace. That parking takes the cake though. How did they get out and not hit your car and how did you get in?
They must have just gotten out the driver side and I had to get in my driver side and climb over. Posting this on my facebook had me branded a Monaro snob ha ha and I was told to get over myself which made me laugh a bit.t400ble said:
Why do people email?
Pop in and see them
Indeed and I would have but the hour was late and they are not open on Sundays, for this reason I sent the email so there could be no accusations of this being my own doing over the course of the weekend. I'll be visiting them on Monday to point out the damage in person as I'm not a happy bunny.Pop in and see them
TheLostProphet said:
How did you get on speaking to the dealer about this?
I spent the whole of yesterday trying to get a hold of the service manager who had previously left me a voice mail. I didn't get him for the whole day until he called me back after 5pm to say "I wasn't here on Saturday what happened?" I then told him the story and he just said "Ok I'll go and investigate this and call you back tomorrow (which is now today). I'm still waiting on his call and after attempting to reach him at lunch time he is still nowhere to be found.At the moment it's not going well let's just say that.
Yanayaya said:
At the moment it's not going well let's just say that.
You pulled the pin a bit quick on the thread about your pulley, and then looked a bit silly (IMHO). Maybe you should take a deep breath, and see what they come up with before judging them all by the unfortunate incident on Saturday?
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