Edge 800
Author
Discussion

mikecassie

Original Poster:

673 posts

188 months

Saturday 4th October 2014
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My Edge 800 has failed on me today, when trying to upload to Garmin connect today I get this error message in the screengrab. Can anyone be of any help as to the next step. I'm not having much success on Garmins help pages...
Cheers,
Mike.

j00pY

335 posts

165 months

Saturday 4th October 2014
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That looks like a Javascript error to me, so it could be a issue with the website rather than anything specific with your Garmin. You might have to wait a few days for their developers to fix this issue. I would say that this issue is likely to hit lots of people rather than just you (if I am right about the error type) so people should start to post that they are having the same issue.

EDIT: To add, if nobody else seems to get this error, you might need to reinstall the Garmin connect plugin.

Edited by j00pY on Saturday 4th October 18:07

WarrenG

345 posts

226 months

Sunday 5th October 2014
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try Safari and Firefox, just to make sure it's not the Chrome browser throwing a spanner in?

mikecassie

Original Poster:

673 posts

188 months

Monday 6th October 2014
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It's alive again. I have lost the entire history of rides on the Edge but as I've everything on Garmin Connect anyway thats no great loss. I think it was a water ingress issue after Saturdays ride. Might have to check my flaps better from now on...

Thanks for the advise chaps.

anonymous-user

83 months

Monday 6th October 2014
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mikecassie said:
It's alive again. I have lost the entire history of rides on the Edge but as I've everything on Garmin Connect anyway thats no great loss. I think it was a water ingress issue after Saturdays ride. Might have to check my flaps better from now on...

Thanks for the advise chaps.
My .02

  • If the unit is wet then spray WD40 on the connector before plugging it in.
  • Do not use the silicone covers, they can channel the water into the sockets.
  • Set the activities to save to the SD card, not internal memory and only let about 5 rides build up before moving onto a HDD. In the event of a device failure you will always be able to read the data.
  • Learn how to do the hard reset
  • Garmin will replace units out of warranty for roughly £100
  • Never, ever waste your money on Garmin maps. Free OS maps are available.