MOT failed, for several problems turns out to be fuse!
MOT failed, for several problems turns out to be fuse!
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Discussion

babo456

Original Poster:

97 posts

148 months

Wednesday 10th December 2014
quotequote all
Hello,

Car had MOT/service at inde garage.

Failed. Advised head lamp beam too low. They attempted to adjust but no success. I asked what I needed, they said a new head lamp. Not cheap as its an S3 with Xenons. Ended up buying after market lamps for 200 quid in the hope the ballast etc could transfer into the new lights.

Also failed for failed rear fogger. Advised new light switch.

Said it was OK for me to supply and they would fit.

So I was thinking really? They would have checked the fuse etc of course?

So took car away, ordered bits etc. Mate mechanic offered to check and turns out it was just a fuse and now head lamps and fog lights OK!

Am I with in my rights to atleast refuse to pay the retest fee? Surely a fuse is the first thing to check? They also didnt stamp my service book... I'll have lost money sending these parts back and the inconvenience of going bsck and for.

I know its an MOT but surely before advising me to get those parts they would have atleast checked the fuse?

marshalla

15,902 posts

231 months

Wednesday 10th December 2014
quotequote all
Fuses aren't part of the test. It only checks whether or not specified elements conform to the standards laid down.

A MOT test is not a diagnostic test.

And, by the same token, why didn't you check fuses or get a second opinion before ordering parts ?



B'stard Child

31,147 posts

276 months

Thursday 11th December 2014
quotequote all
Yeah but an MOT is a service isn't it - car needs no more attention for another 12 mths

Oh and who doesn't check all their lights work before an MOT?

Black_S3

2,839 posts

218 months

Thursday 11th December 2014
quotequote all
babo456 said:
Hello,

Car had MOT/service at inde garage.

Failed. Advised head lamp beam too low. They attempted to adjust but no success. I asked what I needed, they said a new head lamp. Not cheap as its an S3 with Xenons. Ended up buying after market lamps for 200 quid in the hope the ballast etc could transfer into the new lights.

Also failed for failed rear fogger. Advised new light switch.

Said it was OK for me to supply and they would fit.

So I was thinking really? They would have checked the fuse etc of course?

So took car away, ordered bits etc. Mate mechanic offered to check and turns out it was just a fuse and now head lamps and fog lights OK!

Am I with in my rights to atleast refuse to pay the retest fee? Surely a fuse is the first thing to check? They also didnt stamp my service book... I'll have lost money sending these parts back and the inconvenience of going bsck and for.

I know its an MOT but surely before advising me to get those parts they would have atleast checked the fuse?
More likely you've got a broken self leveling arm - driving between the places may have hidden in. Common fault and easily fixed.

ging84

9,548 posts

176 months

Thursday 11th December 2014
quotequote all
Depends if it was an audi specialist garage or just a general MOT/Service garage.
a specialist you'd expect to have been able to diagnose that sort of fault, that's why people go to specialist, but a general service and MOT place not so much.


babo456

Original Poster:

97 posts

148 months

Thursday 11th December 2014
quotequote all
But my point is surely before advising me for those parts they would have checked the fuse?

I don't get why they jumped straight to its a head lamp and switch problem. It would have taken no time at all to check the fuse?




ging84

9,548 posts

176 months

Thursday 11th December 2014
quotequote all
rather depends on how obvious it was which fuse did those 2 things

does the car have a rear fog light and headlight level adjustment fuse ?
or does it have various different fuses for all sorts of light related things which aren't particularly obvious from the fuse box digram exactly what is on each fuse?

babo456

Original Poster:

97 posts

148 months

Thursday 11th December 2014
quotequote all
My mate mechanic used a multimeter and the fuse diagram told us it was a light related fuse.
I will add aswell it looks like they checked the fog bulb as they have lost my 'nut' for securing the lower half of my rear light.

Athlon

5,930 posts

236 months

Thursday 11th December 2014
quotequote all
It's an MOT. We are not testing and diagnosing faults, we are checking if your car is safe and complies to the regs.
If something does not work it fails and you get told, what it is and the solution is nothing to do with us, if I can see an obvious fix I will tell you but otherwise the car gets left for us to repair or it is taken away and re-presented for test at a later date.

Why any tester would suggest a fog switch before a bulb is beyond me and I am suprised a fog and levelling device are on the same circuit, saying that I have seen some weird combo's on fuses in the past so never say never.

ging84

9,548 posts

176 months

Thursday 11th December 2014
quotequote all
It was an MOT and service, so presumably they would have offered to replace the bulb as part of the service but it turned out not to be that
but they are not going to then get a multi meter out and start diagnosing electrical problems as part of a service

babo456

Original Poster:

97 posts

148 months

Thursday 11th December 2014
quotequote all
My mate mechanic used a multimeter and the fuse diagram told us it was a light related fuse.
I will add aswell it looks like they checked the fog bulb as they have lost my 'nut' for securing the lower half of my rear light.

Rick1.8t

1,463 posts

209 months

Thursday 11th December 2014
quotequote all
Jesus christ - people really need to understand what an MOT is - if they tested every cars fuses and went into fault diagnosis they would lose huge amounts of time.

I would suggest checking your lights work first before an MOT in future too, no?

In future just let the garage deal with ordering replacement parts, their problem then if they are not needed - that and take it to your mate first if it needs future work who sounds like he knows what he is doing.

Edited by Rick1.8t on Thursday 11th December 12:29

thatdude

2,660 posts

157 months

Thursday 11th December 2014
quotequote all
An MoT should be regarded as a "spot check" - an inspection of a vehicle in a snapshot of time to assess it's road-worthiness at that moment in time.

Your car was not found to be "roadworthy" under the guidelines of the inspection at that snapshot in time.

The fuse thing, everything is very simple in hindsight isn't it? It al seems obvious after the fact. Even you yourself are saying "the fuses, how simple" so you could have checked that before spending money. Quite commonly though, fuses rarely go (I cant recall the last time I ever replaced a fuse apart from one I blew being a prat with some electrics on my motorbike, but that was my fault)


As for the stamp in the book, did they service the vehicle (oil, filters, plugs etc etc etc any or all)? Because if they didnt, no need to stamp. Of course, if they did, just take the book and ask them for the stamp. You should have at elast an invoice detailing the work done for your records (stamp is worth nothing im my opinion, I much prefer details of the work performed. I keep all my receipts and write down in the service book what was done at what mileage on what date, and have all th receipts and invoices there to prove parts were purchased etc etc)

Edited by thatdude on Thursday 11th December 12:40

sparkyhx

4,200 posts

234 months

Thursday 11th December 2014
quotequote all
B'stard Child said:
Yeah but an MOT is a service isn't it - car needs no more attention for another 12 mths
Good god - no no no no no

MOT is NOT a service it does not mean everything is working fine and will continue to do so. It just means the bits they check are acceptable according to the guidelines.

You might need to change your brakes a few weeks later cos they are now worn out, same with tyres although in reality they would probably put them down as an advisory.

Yes they check steering, bushes and suspension and brakes and engine emissions, and that gives a certain level of comfort, but if your oil is 100000 miles old and below the dipstick or you have no coolant in the system or your brake fluid is now virtually water, non of these things would be looked at and you could drive out of the garage and kill your car.

testers, test, they don't fix, a 'nice' tester may help diagnose the problem or give you some pointers, but thats more than you are entitled to.

Riley Blue

23,205 posts

256 months

Thursday 11th December 2014
quotequote all
babo456 said:
My mate mechanic used a multimeter and the fuse diagram told us it was a light related fuse.
I will add aswell it looks like they checked the fog bulb as they have lost my 'nut' for securing the lower half of my rear light.
You mean the 'nut' is missing and from that you've assumed the bulb has been checked as part of your MOT inspection. Do you seriously believe the test means each and every bulb on your car is individually removed, looked at and replaced if OK?

tvrgit

8,490 posts

282 months

Thursday 11th December 2014
quotequote all
sparkyhx said:
B'stard Child said:
Yeah but an MOT is a service isn't it - car needs no more attention for another 12 mths
Good god - no no no no no

MOT is NOT a service it does not mean everything is working fine and will continue to do so. It just means the bits they check are acceptable according to the guidelines.

You might need to change your brakes a few weeks later cos they are now worn out, same with tyres although in reality they would probably put them down as an advisory.

Yes they check steering, bushes and suspension and brakes and engine emissions, and that gives a certain level of comfort, but if your oil is 100000 miles old and below the dipstick or you have no coolant in the system or your brake fluid is now virtually water, non of these things would be looked at and you could drive out of the garage and kill your car.

testers, test, they don't fix, a 'nice' tester may help diagnose the problem or give you some pointers, but thats more than you are entitled to.
I think Mr Child was expressing the popular view of what people think an MOT is - a view held firmly by my daughters, by the way, regardless of my arguments to the contrary..

Steve_F

881 posts

224 months

Thursday 11th December 2014
quotequote all
Rick1.8t said:
Jesus christ - people really need to understand what an MOT is - if they tested every cars fuses and went into fault diagnosis they would lose huge amounts of time.
Can't believe how many people are jumping down the OP's throat for this.

Yes the MOT is just a vehicle check BUT if they are suggesting what needs to be done to rectify the fault that implies that they've checked into it not just picked a random solution out of the air.

If they come back and say it may be this, please take it away and investigate then that's fair but if they say it's failed, this is what it needs that implies to me that investigation has been carried out.

In this situation I'd have expected a phone call to say what it failed on and either a conclusive report on what needed done (as in they know that a bulb has failed) or them looking for authorisation to investigate and correctly diagnose the issue in which case a fuse should have been fairly far up the check list...


Rich1973

1,284 posts

207 months

Thursday 11th December 2014
quotequote all
OP stated MOT / service.
They could have investigated the lights at the 'service' part, prior to the MOT.
I think that is the point OP is making, and quite rightly so.

Howard-

4,964 posts

232 months

Thursday 11th December 2014
quotequote all
Rick1.8t said:
Jesus christ - people really need to understand what an MOT is - if they tested every cars fuses and went into fault diagnosis they would lose huge amounts of time.

]
But clearly they have done some "diagnosis" in order to "advise" that he needs new lights and switches! Even though this is a load of codswallop. It's just another example of how the motor trade is often so shoddy.

These people are supposed professionals. If someone else off the street had blindly taken their word and bought new headlights and fog light switches, they'd waste a fortune based off of a hunch of these so-called professionals who didn't do any basic checks before 'advising'.

Edited by Howard- on Thursday 11th December 13:19

sandman77

3,411 posts

168 months

Thursday 11th December 2014
quotequote all
sparkyhx said:
Good god - no no no no no

MOT is NOT a service it does not mean everything is working fine and will continue to do so. It just means the bits they check are acceptable according to the guidelines.

You might need to change your brakes a few weeks later cos they are now worn out, same with tyres although in reality they would probably put them down as an advisory.

Yes they check steering, bushes and suspension and brakes and engine emissions, and that gives a certain level of comfort, but if your oil is 100000 miles old and below the dipstick or you have no coolant in the system or your brake fluid is now virtually water, non of these things would be looked at and you could drive out of the garage and kill your car.

testers, test, they don't fix, a 'nice' tester may help diagnose the problem or give you some pointers, but thats more than you are entitled to.
Where is that stupid parrot when I need it?