2012 A8 No Google, no dealer fix, help!
Discussion
After enjoying 12 months issue free motoring in the A8, the Sat Nav lost its bearings and thought I lived 50 miles south east of my actual location.
A month went by before I could return the car to the dealer where a new roof fin was installed and Nav resumed.
What didn't was my online service along with Google maps.
The car repeated said 'no data connection'.
I popped the car back on a Saturday and after half an hour the technician said the car had linked in fine with one of their phones, it must be problem with the sim card.
Cutting a long story short and a Saturday wasted with Curry's, I ended up buying another, along with a monthly contract as before.
Which did not work.
Back to the dealer, and was told the new sim card was at fault, as a sim from one of their phones worked fine.
Back home, the new sim works in my Ipad OK, strangely my sim card from my iphone works in the car OK.
I am not signing up for a third sim, and am wondering could this be an issue raised with a software upgrade possibly carried out when the nav was fixed?
It all worked fine before the dodgy antenna, and Audi just keep sending me away to by another sim!!
I have spent 2 hours in the car menus to try and get the car to accept the card, but it just has all the field blanked out and will not have it.
Any help would be greatly appreciated.
A month went by before I could return the car to the dealer where a new roof fin was installed and Nav resumed.
What didn't was my online service along with Google maps.
The car repeated said 'no data connection'.
I popped the car back on a Saturday and after half an hour the technician said the car had linked in fine with one of their phones, it must be problem with the sim card.
Cutting a long story short and a Saturday wasted with Curry's, I ended up buying another, along with a monthly contract as before.
Which did not work.
Back to the dealer, and was told the new sim card was at fault, as a sim from one of their phones worked fine.
Back home, the new sim works in my Ipad OK, strangely my sim card from my iphone works in the car OK.
I am not signing up for a third sim, and am wondering could this be an issue raised with a software upgrade possibly carried out when the nav was fixed?
It all worked fine before the dodgy antenna, and Audi just keep sending me away to by another sim!!
I have spent 2 hours in the car menus to try and get the car to accept the card, but it just has all the field blanked out and will not have it.
Any help would be greatly appreciated.
Does the new SIM card work in your phone?
ISTR that sims for iPads and iPhones are not interchangeable. The garage and you can get sims from phones to work in the car. Your iPad sim doesn't work, so perhaps the new sim you have is an iPad and not an iphone sim, whereas the car needs an iphone sim. Ask Currys to swap the sim?
ISTR that sims for iPads and iPhones are not interchangeable. The garage and you can get sims from phones to work in the car. Your iPad sim doesn't work, so perhaps the new sim you have is an iPad and not an iphone sim, whereas the car needs an iphone sim. Ask Currys to swap the sim?
Check the WAP settings in the MMI setup for data with your SIM provider - I had a similar issue using a Tesco SIM where the default settings registered as O2 (the underlying network) but it wouldn't authenticate. A bit of google-ing found the Tesco WAP gateway details which had to be manually entered and all was fine from that point.
Good luck!
Cheers,
Phil
Good luck!
Cheers,
Phil
Thanks for the info.
The sim would not work in my phone as it is not jail broken, but did allow a data connection in my Ipad.
My iphone sim did work in the car.
I will try the WAP setting tonight and see if that fixes it!!
Just wish Audi would adjust it to work, rather than throwing it back to me telling me it is the sim. It did work after all until they started fiddling!
The sim would not work in my phone as it is not jail broken, but did allow a data connection in my Ipad.
My iphone sim did work in the car.
I will try the WAP setting tonight and see if that fixes it!!
Just wish Audi would adjust it to work, rather than throwing it back to me telling me it is the sim. It did work after all until they started fiddling!
Can you get the SIM card to work making calls? I used that as the first port of call to validate it was connecting to the cellular network as a starting point. Bit of a pain as the car does a full reboot to switch the internal sim from data only to data plus phone but will give more detail.
On a side point I've got a standard SIM (micro-SIM in a holder), not an iPhone micro / nano SIM - Tesco Mobile explicitly sell different versions depending on use but I have no idea what the underlying technical difference is, thought it was just an opportunity to charge more...
I'm guessing as you had this working before though this isn't the issue
On a side point I've got a standard SIM (micro-SIM in a holder), not an iPhone micro / nano SIM - Tesco Mobile explicitly sell different versions depending on use but I have no idea what the underlying technical difference is, thought it was just an opportunity to charge more...
I'm guessing as you had this working before though this isn't the issue
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