Upgrading on Orange
Discussion
My contract is about to hit 12 months, and I'm aware free upgrades are often available. Whilst I wouldn't need it myself (have an SE P900) I feel that for my £400+ PA I might as well take advantage and get my girlfriend a nice handset (hers is an ancient Nokia 6100). I use Carphone Warehouse, and am happy to sign up for an additional 12 months. Can anyone recommend a good all-round handset that I should be able to get for zero outlay?
Depends whether you like WinCE or not... I got the latest SPV C500 as a free upgrade. I changed my tarif because I was getting a zillion free texts and using precisely three 
I was about 3 months out of the year contract and got the phone for free. I like it because it has got a nice little camera, it's an MP3 player, takes mini SD cards and can synch with Outlook, receive e-mail etc... The battery lasts for absolutely ages too.
You can get other programs for it like the Berlitz phrase books. They are quite cool as they say the word/sentence for you
www.orange.com/English/productsandservice/thespv3.asp
HTH
Ace-T
I was about 3 months out of the year contract and got the phone for free. I like it because it has got a nice little camera, it's an MP3 player, takes mini SD cards and can synch with Outlook, receive e-mail etc... The battery lasts for absolutely ages too. You can get other programs for it like the Berlitz phrase books. They are quite cool as they say the word/sentence for you
www.orange.com/English/productsandservice/thespv3.asp
HTH
Ace-T
As I found out today, a free upgrade is not always on offer!!
www.pistonheads.com/gassing/topic.asp?t=147200&f=141&h=0
Be prepared to haggle and perhaps accept a different network to get what you want. BTW 6230 is a great handset.
www.pistonheads.com/gassing/topic.asp?t=147200&f=141&h=0
Be prepared to haggle and perhaps accept a different network to get what you want. BTW 6230 is a great handset.
Podie said:
If they wont do a free upgrade, dial customer services (150) and press the buttons till you get "I'm going to leave Orange" … then you'll speak to a customer service bod and state you want your PAC number… amazing the offers you get.
Not that good anymore. With Orange since 1997 with a 2 phone contract. Wanted to upgrade in Sept 2004 from a 8210 had since 1999/2000. I didn't even want to upgrade to a top of the range phone (6610? I wanted), but they wanted over £100.
I said to Orange that I could get the same phone for free, on nearly all other networks, on a contract that would offer better value (more minutes, texts etc at cheaper rates - lots of promos). The guy i spoke to agreed with me!
I asked if I could 'port' my number and take out a new Orange contract to get a free new phone and promotional better value Orange tariff. No was the reply so off I went. They don't actually want to keep customers IMO, as they want to use endless promotions to boost their subscriber numbers.
edc said:
I asked if I could 'port' my number and take out a new Orange contract to get a free new phone and promotional better value Orange tariff. No was the reply so off I went. They don't actually want to keep customers IMO, as they want to use endless promotions to boost their subscriber numbers.
Exactly what happened to me yesterday (see link to thread in post a few above this) which led me to change networks.
Same problems with Orange here, 2 phones, average spend of ~£55 pm, with them for years. No special deals, happy to let me have my PAC code and leave if I wanted to.
The fact remains that I did stay with them, IMHO their customer service is better than any of the other networks. So their new strategy worked, well at least on one customer.
The fact remains that I did stay with them, IMHO their customer service is better than any of the other networks. So their new strategy worked, well at least on one customer.
Same experiences as chim_girl here - good average monthly spend with occasional peaks to near 100 quid p.m, been a customer since about 1995. No dice on upgrading within the contract period.
But about six of my colleagues have blagged cheap/free upgrades inside their contract period and spend no more, or less than, me.
I'd be a lot less unhappy if Orange were consistent, but they're not. As such, I'm really very unhappy with them.
Trouble is, I use line 2, which has me well and truly locked in, and I suspect they know it. Cnuts.
But about six of my colleagues have blagged cheap/free upgrades inside their contract period and spend no more, or less than, me.
I'd be a lot less unhappy if Orange were consistent, but they're not. As such, I'm really very unhappy with them.
Trouble is, I use line 2, which has me well and truly locked in, and I suspect they know it. Cnuts.
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